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We are flying to Turkey for the first time. We were offered a side that accepts us Anex Tour, azurair carrier. Never encountered them. What can you say about them?
Thanks to all:-)
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14 subscribers  • asked 2018-04-207 years ago
Answers  •  43
аватар scalandis
I know for sure that they can charge an additional fee for the "good time" of departure) I have never flown with them, and do not pull. Better on WindRose.
аватар antonua
The airline is a subsidiary of Anekstura. According to the statistics of departures on time - everything seems to be not bad (much better than Bravo).
For the money - like surcharges for early departures and late arrivals.
аватар scalandis
The correct decision will be to choose a normal flight there and a return flight, regardless of the tour operator. And then the last time I omitted this nuance, since there was no choice by dates, then I slept for a day, and did not rest.
аватар Vika284
Bravo is a horror airline, eternal delays, bad old planes, last November in Sharm they almost crashed a plane with passengers after takeoff, only thanks to the pilots they saved people. 2 hours circled over Sharm dumped fuel, and this Bravo company did not give any information to the relatives of those passengers who met this plane in Boryspil.
I went from Anex tour and with Azur from Kyiv to Bodrum and last year to Belek, everything is OK without delay and the planes are normal and the service on board is pleasant
аватар agent_borabora
Azur often postpones departures, despite additional payments at a convenient time.
UIA will allow you to check in for a flight for free.
But Windrose has better planes.
аватар annanom
"But Windrose has better planes." - it's not quite true
аватар travelsita
They flew three times. There was not a single jamb, while endless apologies to passengers for the transfers hang on their website. This is fortune - how lucky. As will be this year, time will tell.
аватар kokkoss
One of the largest tour operators is no better or worse than others. Ett is not at all the question that you should bother with. It's not about the operator, but about the people sitting on the ground, and almost all of them are poorly educated people from the southern republics of the USSR, who dream of selling you excursions and caring about it. Eat and don't sweat it.
аватар lazy_person
Twice, during tours to Antalya, I was the host of the "Anex Tour" ... no complaints. Met, taken to the hotel and also taken back. Then he flew with UTair Ukraine, now it is Azur Air Ukraine. There were no delays, everything was on schedule. I flew with "Wind Rose", and with "Bravo", and with UIA ... I always managed to do without delays ...
It is better, of course, to fly charters of the company, where there is a large fleet of aircraft. Azur Air Ukraine has only 3 of them. I like MAU better. Relatively large fleet - 43 aircraft, which means there is a complete av.tech. support, Surely there is technical support at Turkish airports ...
аватар Vika284
I absolutely support that windrose has better and newer aircraft. But in advance, the choice of a seat on the plane for the money.
Upon check-in, I called Azur with a question about checking in in advance, which is impossible on their website, they asked the agency to write a letter to them about the preference for choosing seats. Everything was OK at check-in, Azur provided the seats that were requested.
аватар lazy_person
In April, I flew to Egypt and back with a Yanair charter on the JN TO "Joinup" tour. No complaints, no delays. This is the main thing. The only, perishing very "economy" class. Four hours, like chained ... everything is numb.
аватар alex45
There are no complaints about AZUR, but there were old planes for UIA, due to the additional rows of seats, sometimes you can barely fit into a chair and this is not because of the complexion. I flew with different airlines and different planes. I flew with BRAVO once, everything was standard, without problems.
аватар alex45
An interesting fact. I flew once with AZUR, a completely male crew, not even a single stewardess, only men!
аватар Lud_mila
If I'm not mistaken, Azur has only 3 planes. 2 planes are 20 years old, one is 13 years old. This is Anexa Airlines. We flew with them to Spain last summer. In the cabin of the aircraft, more or less normal. Meals on board: sandwich and tea-coffee. The only negative - the plane was delayed for 1.5 hours. But, in Barcelona there was a terrible thunderstorm, apparently they were waiting for it. In general, there are no complaints about the tour, transfer and flight. But, I heard negative reviews about Anex.
аватар agent_borabora
The requests of tourists from us: "Do not offer Azur, for any money, even 2 times cheaper!"
аватар lazy_person
Lud_mila There will always be negative reviews, not without it. All companies, one way or another, fulfill their responsibilities, this must be recognized. The transfer is organized. I have not had a case where something broke.
аватар Lud_mila
lazy_person, I know about the negative reviews)) everyone has it. who does not work, he is not mistaken)) but, for some, there are more bad reviews, for others less.
I once had problems with a transfer in Montenegro, though everything ended well, but my nerves were frayed. but there the employee of the host company was inadequate and worked wonders. upon arrival, we told our travel agent about what had happened, he contacted the representatives of the tour operator and this misunderstanding was dismissed. maybe there was someone else complaining, because we were not alone.
аватар lazy_person
Lud_mila
This year, many complained about the employee "Joinup", a hotel guide, it seems Allam, in the hotel "The Grand Hotel Sharm El Sheikh". He is responsible for sending vacationers home ... I even had a small incident with him. After that, we expected problems with the shipment, we thought that this Allam would definitely spoil us.
But everything turned out to be on the level. And Allam even organized rations for us on the road (early departure) ... upon arrival home, he took this ration out of the bag and remembered Allam.
аватар Lud_mila
lazy_person, in principle, I am not a supporter of conflicts and dismissals. I wouldn't even go into that situation. But, my travel agent said that such subjects in the industry have no place. The girl hotel guide was ours. Completely irresponsible and apparently not particularly sane. She made appointments, then she herself did not appear at them, then she left a note in the room with threats that we would not be provided with a transfer and they would not put us on a plane, since she did not check our ticket information. As a result, we arrived late from the tour, saw a threatening note and were forced to sort out the situation in the middle of the night. The tour operator, when he saw the photo of the note she left, immediately fired him. But, this girl, apparently, excelled everywhere. When we left, she told everyone the time was correct, except for two pensioners - she appointed them a transfer time in the wrong place at the wrong time. Good sooner, not later. People ran along the highway for an hour, trying to stop all the buses in order to get to the airport. Thank God I haven't seen anything like this
аватар Lud_mila
lazy_person, what about Yanair planes? also junk 20 years ago like Azur? And then we fly on them in the summer. Is there food on board or not?
аватар agent_borabora
Yanair has the same old planes, they don’t feed on board.
аватар Lud_mila
agent_borabora, thanks)
аватар Lud_mila
yeah, I read reviews about Yanair on airlines-inform. full of horror
аватар Vika284
Normal airline Azur air, I will write again that I flew with them from Kyiv to Bodrum several times. My friends used the services of Anex with Azur air. All OK. My photo ticket
The best of the companies that provide charter flights is windrose, and then UIA
аватар kokkoss
The topic is crazy, but it's okay, when I first flew, I was also worried about this. But further discussion is just some kind of nonsense. I repeat, one of the largest tour operators and a stable airline that has been operating for many years. What nonsense to write here. What's in the Pegasus, what's in the Annex, what else, wherever you want, stupid, lazy guest workers work. So relax and enjoy. You will be brought, placed and taken away to your liking. Better think about choosing a hotel.
аватар lazy_person
Lud_mila
"Yanair" is a small company (6...7 planes). I did not notice any shabby and torn seats on board. The seat pitch is very small. A citizen was sitting behind me, so his legs crawled out from under my chair. Citizens get tired, put their feet out into the aisle. Only water, tea and coffee are on board. Lunches are not served. Someone wore wrapped sandwiches (a little). I don't know if they paid extra?
I really didn’t like this .. one toilet (in the tail section) was non-working, there was an announcement. When I figured it out, in fact, only one latch ("free-busy") did not work there, everything else worked properly. This latch could be moved even with a fingernail, nevertheless it was declared faulty. This malfunction could be fixed within 5 minutes, but the stewards (men), and there were many of them, did not strike a finger on this issue. I conclude: - judging by this toilet, the company does not have those staff abroad, there is no technical support service or it is minimal.
The flight passed without delay.
аватар lazy_person
Lud_mila A little more about "Yanair". Departing from Kyiv at 3:35 am (Borispol), we stood for a long time near the plane's ladder, some of the passengers got on the plane, and we, 50 people, were kept in the cold at the ladder for 15 minutes, were not allowed to enter the ladder. It turned out that the plane sank after people entered it, but the gangway remained at the same level. A step-gap formed between the front door and the ladder. During these 15 minutes, all of us, including the crew of the aircraft, were waiting for a specialist, a ladder worker, who would be able to operate the ladder and lower it to the level of the door. Maybe this does not apply to the Yanair company itself, but the case is interesting. Technical support, ground handling is a weak point...
аватар lazy_person
"Yanair" this company was taking me this year...
аватар helena_fortuna
Azur air - flew.
Everything was fine.
аватар alex45
My opinion is that the airlines that are engaged in charters do not have or do not use new aircraft for charters. Although Azur air sent us to Sharm on a good plane, but most likely after repair (the seats are covered with new leatherette, surprisingly not narrow aisles, etc.). d.).
Brand new planes from low-cost airlines. They buy them, operate them for a couple of years and then resell them to other airlines. Their planes should fly, and not be under repairs.
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