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Tell me who knows, please!!!!
The deed has already been done, the ticket has been paid for and there is no return back)))
I read the reviews and my head was spinning .... Maybe there are wishes and some advice, Turkey, Kemer, Rizzi Hotel 4 *
Thanks in advance!!!
Translated automatically from Russian. View original
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6 subscribers  • asked 2010-05-0915 years ago
Answers  •  7
аватар Amir1
The hotel can be changed at any time, contact the agency where you bought the tour.
аватар miknate
Reviews are a relative thing ... Someone needs it to be quiet, someone - loud; Some people like outdoor activities, some don't! "Service" is also understood differently by everyone! Tune in to the positive))) and the rest will be super! Who is looking for flaws - will find flaws even in a steep 5 *!
аватар HotLine
The hotel cannot be changed at any time. Read your contract. But replacement without penalty is possible. If the date is distant, if the same operator will have a new tour, if the agency and the operator treat this loyally. Those. you can start negotiations with the agency.
But I doubt that at the same price you will find something much better.
And I totally agree with the previous answer. Read reviews calmly.
There are people who have a good rest in this hotel.
http://www.turpravda.com/tr/kemer/Rizzi-h20635-r22445.html
аватар Zlata28
Are you upset after reading the reviews?
in vain
reviews should be trusted approximately 50/50
because very often about the same hotel
You can read very conflicting reviews.
and all because people are different
And everyone's needs are different too.
someone paying for the tour 200u.e
expects Rixos service and naturally remains dissatisfied
and someone soberly assesses that for the amount paid
it is foolish to expect "palaces and servants in liveries" :)))
аватар Amir1
HotLine, as always, finds fault with words. Okay, let me clarify. It has never happened before that my agency did not change the hotel, especially if there was more than one day left before departure. And there were many such cases. Although theoretically and under the contract they may not change. But whoever is interested in quarreling with a client, on the contrary, needs to please him, so that he appreciates and comes again. And if they don’t, then just don’t go to them anymore, they don’t need you, which means you don’t need them either.
I always give practical advice, while HotLine is theoretical. Although this is useful.
But it is better to go to an agency where they think and do practically, they will always help, even if it is almost impossible. And theorists will say: read the contract and goodbye, it’s the easiest way, you don’t need to do anything, and the money from the client is already in your pocket.
аватар HotLine
Amir1, as always, is very hard to endure "clarifications" of his answers.
I wrote - "replacement without fines is possible. If the date is distant, if the new tour will be with the same operator, if the agency and the operator treat this loyally."
I can quote excerpts from the contract of ANY operator with ANY agency, which says that the replacement of names, dates and hotel is equal to the cancellation of the application with subsequent fines. Because the operator has exactly the same contractual relationship with hotels. The operator is responsible for his order and its payment to the hotel, the hotel is responsible for the accepted reservation, respectively, there are mutual obligations - if the hotel did not accommodate tourists - a fine, the operator canceled the order - a fine.
But subject to the above conditions, as a rule, you can change the hotel without penalty.
аватар Yasinka_
Thank you all...everything was great!!! I worried in vain ... and most importantly, I realized that the reviews cannot be trusted and it became a shame, why write not the truth ???!!!
Came back from vacation, it's PARADISE!!!
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