Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
6.0
Amenities:
5.0
We were going to rest in this hotel from 27.07 to 02.08. Composition - 2 families with 2 children. The plane arrived at 5 and around 7 in the morning we arrived at the hotel. The reception is not remarkable, we immediately offered to pay extra for a room with a class above and an early check-in, for which we received assurances that everything would be as soon as the manager appeared at work. The manager deigned to appear in an hour and announced the price - $180, but with check-in after lunch! The second number - generally after 14 - is for a surcharge. Around 9 am, it became clear that the air conditioning in the building was turned off (although in another hotel it was simply screwed on), because they would have a check from the Ministry of Health and, it turns out, the heat kills the virus.
In total, they knew that many people would arrive (and there were 20 of us on the bus) and did not prepare a single room, despite the fact that there was no air conditioning at the reception. It was just hell, the kids had to be stripped down to their shorts so they wouldn't get heatstroke. Do you think the hotel did something to make our wait easier? Think again, they didn't do anything.
Around 11 we were shown our rooms. To say we are shocked is an understatement. The rooms are not just old - the rooms are from the 90s, with peeling paint, creaky doors. I'm not even sure I could walk barefoot on this "clean" carpet. The view from the window - through half a meter a mountain of sand, a "French balcony" for half a person. We gave up these rooms and went to rooms with a surcharge. The same room, only one more room, the same dirt, dampness, there is no light in one of the rooms (they said they would fix it someday). After that, the receptionist said that the rooms had not been cleaned since last year... if this is a general cleaning, then it is better not to think about what a daily cleaning looks like. The hotel is occupied by 20 percent, it does not have certification on the health website, I do not advise.
The worker - THANK YOU more - was more worried about us than the hotel manager and tour operator rep. By the way, we will no longer use TUI services.
In total, they knew that many people would arrive (and there were 20 of us on the bus) and did not prepare a single room, despite the fact that there was no air conditioning at the reception. It was just hell, the kids had to be stripped down to their shorts so they wouldn't get heatstroke. Do you think the hotel did something to make our wait easier? Think again, they didn't do anything.
Around 11 we were shown our rooms. To say we are shocked is an understatement. The rooms are not just old - the rooms are from the 90s, with peeling paint, creaky doors. I'm not even sure I could walk barefoot on this "clean" carpet. The view from the window - through half a meter a mountain of sand, a "French balcony" for half a person. We gave up these rooms and went to rooms with a surcharge. The same room, only one more room, the same dirt, dampness, there is no light in one of the rooms (they said they would fix it someday). After that, the receptionist said that the rooms had not been cleaned since last year... if this is a general cleaning, then it is better not to think about what a daily cleaning looks like. The hotel is occupied by 20 percent, it does not have certification on the health website, I do not advise.
The worker - THANK YOU more - was more worried about us than the hotel manager and tour operator rep. By the way, we will no longer use TUI services.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- I do not recommend!
- Disgusting hotel
- I do not advise
- The world is changing, it remains only to be nostalgic
- Loved the hotel
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