Nice hotel but rooms are not cleaned at all

Written: 2 october 2019
Travel time: 15 — 22 september 2019
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 8.0
Cleanliness: 5.0
Food: 10.0
Amenities: 10.0
I liked the place where it is located, it is very beautiful around. The area is large and very clean and well maintained. Food - no complaints at all, great choice, very tasty. I won’t say about the check-in, because we arrived at 6 pm and checked in immediately, as it happens, if you arrive before two, I don’t know. The room was in a bungalow near the main building, on the second floor. The room is dry, the condition is normal, everything worked.
Did not like - the room was not cleaned at all. The trash was taken out a couple of times. The floor upon check-in was such that the soles of the feet turned black. Well, he remained like that until the eviction. The shower gel was brought on the last day. They took two towels out of four, why, it is not clear, they did not return them back. Water was not brought even once, although they should have been every day, fortunately, water is freely available on the territory.
Children's animation is not up to par. There is no organization at the children's disco, everyone stands in a crowd, who fights, who pushes, who runs, parents of very small children do not hesitate to lead their children to the dancers, exposing their asses to other children in the face. In general, chaos.

I give it a pretty high rating, because the cons are not significant for me. I will also add that the hotel is simply filled with children, so people who love noise and din, it is better not to go there.
Translated automatically from Russian. View original