Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
3.0
Cleanliness:
8.0
Food:
9.0
Amenities:
8.0
Rest in Rixos Premium Tekirova family. The hotel was recommended by the tour operator as "wonderful" for a family holiday. We go to the Rixos network all the time, but we have never been to this hotel before.
There are no questions about the territory, everything is more or less clean, well-groomed.
Room is good Pool Suite Ground floor.
The food is varied, but, of course, for the amount of time we rest, it was repeated. There are fish, seafood, and various types of meat. Local alcohol, so-so. Only in the main bar you can find Jack Daniels - if you want a drink during dinner - it will not work, is he not in the restaurant? ? At the same time, this is the most common whiskey and not expensive!
From the unpleasant: a lot of people, if you want to find sunbeds in the shade, you have to get up at 7 in the morning and run to take it, is it a rest? The administration does not monitor at all whether towels are removed from free sunbeds or not, sadness (((
What pisses me off the most is the guest relation.
I am silent about the fact that the cleaning is very questionable in the room; sometimes you have to call and remind to be removed.
We regularly contact the guest relation and ask them to bring water and drinks to the minibar. If you are lucky, they will bring it from the fourth call, if not, then you have to raise the tone - why do we need this, because we are on vacation. They don't put shower gel or toilet paper at all. They hang up the phone regularly and are rude.
It is a pity that the hotel management does not listen to their guests.
If you take away some points, we would come again, but, as you think about these moments, we won’t eat a second time for this money, there are other hotels. To be honest, we met people who have been here for the second and third time, but I won’t say what they say about this hotel this year, because nothing good (
I will only say my opinion - this year the service staff spoiled the rest, now we will gather for dinner and go to communicate with the guest relation, because after the fourth conversation and throwing the phone with us, they finally heard about the problems!
Hope you have more luck. I would really like the hotel management to put things in order.
There are no questions about the territory, everything is more or less clean, well-groomed.
Room is good Pool Suite Ground floor.
The food is varied, but, of course, for the amount of time we rest, it was repeated. There are fish, seafood, and various types of meat. Local alcohol, so-so. Only in the main bar you can find Jack Daniels - if you want a drink during dinner - it will not work, is he not in the restaurant? ? At the same time, this is the most common whiskey and not expensive!
From the unpleasant: a lot of people, if you want to find sunbeds in the shade, you have to get up at 7 in the morning and run to take it, is it a rest? The administration does not monitor at all whether towels are removed from free sunbeds or not, sadness (((
What pisses me off the most is the guest relation.
I am silent about the fact that the cleaning is very questionable in the room; sometimes you have to call and remind to be removed.
We regularly contact the guest relation and ask them to bring water and drinks to the minibar. If you are lucky, they will bring it from the fourth call, if not, then you have to raise the tone - why do we need this, because we are on vacation. They don't put shower gel or toilet paper at all. They hang up the phone regularly and are rude.
It is a pity that the hotel management does not listen to their guests.
If you take away some points, we would come again, but, as you think about these moments, we won’t eat a second time for this money, there are other hotels. To be honest, we met people who have been here for the second and third time, but I won’t say what they say about this hotel this year, because nothing good (
I will only say my opinion - this year the service staff spoiled the rest, now we will gather for dinner and go to communicate with the guest relation, because after the fourth conversation and throwing the phone with us, they finally heard about the problems!
Hope you have more luck. I would really like the hotel management to put things in order.
Translated automatically from Russian. View original
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