Ожидал намного большего((((( Was expecting a lot more

Lived with his wife. Let's put it this way: "Expectations were not fully confirmed (((((". So much has been heard about Rixos, but here it is (((((. Maybe the situation is better in other Rixos, but here it's a "solid C grade".
1) When we arrived at the hotel and approached the Reception, we were told: "Sit down, they will come to you. " We sat for min. 20, but no one approached us. When we approached the Reception again, a woman approached us, who did not understand or speak Russian at all. She gave us a guest card to fill out and again disappeared for 30 minutes. In short, we ourselves gave these papers to the Reception and we were finally given cards from the room. We went up to the room, opened it and almost fainted. Firstly, the room smelled terribly of cigarettes (smoke). Secondly, it was stuffy and the air conditioner did not work. We called and said to change our number. They changed us....And then a lot of interesting things awaited us...
2) The room that we changed was very dirty (there was so much dust on the cornices, behind the mirror, etc. that I have never seen this in any hotel). The room is very small, the bathroom too. The interior has a feeling that I got into a hotel in the USSR in the 80s. Air conditioning (climate control) worked in the room, but worked in such a way that it blew cold air all the time. Even if they set the temperature to 28 degrees. In short, it was cold at night, and since the sound insulation in the rooms is disgusting, it was impossible to open the window and turn off the air conditioner, because concerts and discos played until 24.00. I had to sleep with earplugs and under a blanket.

There was no wifi in the room!!!! ! In the corridors, he caught somehow, but at the lobby bar (near the Reception) he worked perfectly and because of this there was always a crowd of people. I would also like to say that the rooms were practically not cleaned. They made the bed, changed the towels and that's it!! ! Garbage could be picked up at 19.00. Mini bar and safe - that's all right. The mini bar was filled regularly. Naturally, no one responded to all our requests to do something with air conditioning and the Internet.
3) The territory of the hotel is chic, beautiful, a lot of greenery, clean (constantly a lot of people clean, mow lawns, wash, etc. ). Lots of bars. Both by the pool and on the beach. Waiters are constantly driving around on roller skates, so, if anything, they will bring anything directly to the sunbed))). The pool is clean, sunbeds are comfortable, the sea is warm and clean. So there are absolutely no claims to the territory.
4) The restaurant is big. You can sit both in the halls and on the street overlooking the sea. The food selection is pretty good. There is also a grill outside. But... there is no pork))).
5) Animations are very weak. For children, of course, there is everything. So for those who have children, there is something for children to do. There is a water park, racing and much, much more. And for adults - water aerobics in the pool, some kind of yoga, and there seem to be playgrounds for tennis, football, volleyball, etc. , but they are almost empty, because no one invites them there. In the evening some concert and disco. Everything!
6) Another very big minus is very unfriendly staff (one might even say rude!! ). Everywhere: in bars, restaurants, at the Reception. And we weren't the only ones complaining.
Conclusion: the hotel completely does not match the price / quality. Believe me, especially in Turkey there are hotels cheaper and much cooler!!!!! !