Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
2.0
Cleanliness:
3.0
Food:
4.0
Amenities:
2.0
Dear tourists who plan to spend their holidays in Turkey and wish to
purchase your ticket through CHIPTRIP or Coral Travel.
By purchasing a ticket in May this year. at CHIPTRIP, I thought that reviews of
Turkish hotel "MAJESTY CLUB KEMER BEACH" for 2009-2010 were read
interested employees and there have been changes for the better, but, alas...
Everything turned out to be even worse.
They settled me in a two-story hotel on the second floor in room 7210.
When I entered the hallway of the room, at first I thought that I had entered a public toilet and
opened wide the balcony and front door to air the room, but
sides of the balcony went even more fetid smell, so I closed everything and went
deal with the "registration" in order to ask to provide me with another number.
There I was informed that there were no available rooms, while promising to fix everything in
within 15 minutes. After waiting for an hour for a plumber or some
another technical worker, I realized that this issue could not be resolved at night,
so I was forced to return to the room provided to me.
The next day I was busy with my accommodation at the hotel.
The day began with an organizational meeting with a representative of Coral
travel" by Hikmet (ODEON Tours), who introduced himself as a newcomer
vacationers as a hotel guide.
He refused to help me solve problems with accommodation, citing the fact that
this is done by the Russian-speaking employee Christina, who is responsible for working with
vacationers.
After the meeting ended, I found Christina and explained the situation to her,
after which, together with her, he continued the proceedings with the “registry”. Necessary
to give credit that she convinced the "reception" and they found a free room for me, but
taught by experience, I decided to first see what I was offered.
Having opened the door of the room with a representative of the “registration”, I understood why I
not offered at night. A few meters from the window of the room there is an exhaust
a pipe from a restaurant where they cook barbecue and other fried foods, so the stench
is carried accordingly to all the nearest numbers, in combination with a loud
sounding music on the dance floor. This option did not suit me, so I
declined the number offered in the hope that something would turn up
decent.
Without waiting for another number, I suggested to the relevant staff
put me in another hotel, but the result was negative,
since Coral travel did not want to deal with this issue,
referring to the lack of available rooms in nearby hotels. Wherein
telephone consultations were held with the head office in Moscow.
As it turned out later, in the nearby hotel LA MER there were single
rooms, but the employees of "Coral travel" offered me to pay the cost of the room
with the possible compensation of such payment in Moscow, from which I naturally
refused, having learned from the experience of paying for other services to representatives of this company.
The day after arrival, a meeting was held with a local
representative of Coral travel. During the conversation, Hikmet warned that he was
personal responsibility for the safety of tourists arriving on
line "Coral travel" and stated that in the case of purchasing excursion tours in
other places, we may have problems and he will not provide us
help.
Given this announcement, as well as adverse weather conditions, I have decided
take advantage of Hikmet's "courtesy" and purchased three sightseeing tours for
himself and his comrades, paying $355 for it. At the same time, I agreed with him,
that in the event of unforeseen circumstances, I can return it to him
vouchers without losing their value.
Due to the deterioration of my health due to problems with accommodation in
hotel, I decided to cancel two tours. To resolve the issue
refund, I contacted Hikmet by mobile phone,
who "bounced" me to Bahruz. After a conversation with the last
I realized that in this case, as with the placement, I got on "unobtrusive"
coral travel service. I was told that the travel agency can only return
80% of the cost of tours. If I do not agree, then in a week he will arrive at the hotel
Hikmet and I will be able to solve my problems with him. Naturally, I did not
wait for his arrival and took 80% of the cost. At the same time, it should be noted that
the cost of tours was significantly overestimated compared to the city
tour desk. For example, the cost of the tour "Picnic and fishing in Ulpinar"
I was sold for $75, and in the city it costs $35, as they say, feel
difference. With regard to safety, what could be the reason for the overestimation
the cost of the trip, I did not see anything special. My friends who lived in
another hotel and traveling in the same bus with our group, paid for the tour
for $50.
After reading the reviews of tourists who visited the hotel "MAJESTY CLUB KEMER BEACH" in
2009-2010, I was struck by the inactivity of the management of Coral
travel”, which does not respond to the reviews of its customers. In a tourist review
Stepan, who visited this hotel in September 2010, says:
“I was also struck by the rude, if not to say, boorish behavior of the guide from Coral -
Bahruz. He lives on our money and just hates us. ” Completely with it
I agree. Such guides should be changed after 2-3 seasons so that they do not
there was a feeling of indispensability and there was an incentive to conscientious work.
In addition, the poor work of the service personnel should be noted. Near
The front door of my room had not been cleaned for two days of bird droppings.
It should also be noted that the information provided by
firm CHIPTUR. When discussing the conditions of the trip, it was agreed that the ticket
provided for 7 days. The contract states that check-in is carried out on May 16
from 12.00 to 16.00, and departure on May 23 from 10.00 to 11.00. In fact, I settled in
room on May 17 at 01.00, and left the hotel at 06.00 on May 23, i. e. instead of
Paid 7 days of rest I received only 6 days.
Upon my return from Turkey, I made a claim, which was on
consideration in CHIPTRIP and Coral Travel for more than a month. Ultimately these
firms, referring to the information of "their long-term Turkish partners",
who told them that I had not contacted any representative of the host
parties, nor to the hotel administration, refused to compensate me for my
material and moral damage.
The conclusion is - do not look for cheap promotions, avoid various cheap
tours and companies like Coral Travel.
purchase your ticket through CHIPTRIP or Coral Travel.
By purchasing a ticket in May this year. at CHIPTRIP, I thought that reviews of
Turkish hotel "MAJESTY CLUB KEMER BEACH" for 2009-2010 were read
interested employees and there have been changes for the better, but, alas...
Everything turned out to be even worse.
They settled me in a two-story hotel on the second floor in room 7210.
When I entered the hallway of the room, at first I thought that I had entered a public toilet and
opened wide the balcony and front door to air the room, but
sides of the balcony went even more fetid smell, so I closed everything and went
deal with the "registration" in order to ask to provide me with another number.
There I was informed that there were no available rooms, while promising to fix everything in
within 15 minutes. After waiting for an hour for a plumber or some
another technical worker, I realized that this issue could not be resolved at night,
so I was forced to return to the room provided to me.
The next day I was busy with my accommodation at the hotel.
The day began with an organizational meeting with a representative of Coral
travel" by Hikmet (ODEON Tours), who introduced himself as a newcomer
vacationers as a hotel guide.
He refused to help me solve problems with accommodation, citing the fact that
this is done by the Russian-speaking employee Christina, who is responsible for working with
vacationers.
After the meeting ended, I found Christina and explained the situation to her,
after which, together with her, he continued the proceedings with the “registry”. Necessary
to give credit that she convinced the "reception" and they found a free room for me, but
taught by experience, I decided to first see what I was offered.
Having opened the door of the room with a representative of the “registration”, I understood why I
not offered at night. A few meters from the window of the room there is an exhaust
a pipe from a restaurant where they cook barbecue and other fried foods, so the stench
is carried accordingly to all the nearest numbers, in combination with a loud
sounding music on the dance floor. This option did not suit me, so I
declined the number offered in the hope that something would turn up
decent.
Without waiting for another number, I suggested to the relevant staff
put me in another hotel, but the result was negative,
since Coral travel did not want to deal with this issue,
referring to the lack of available rooms in nearby hotels. Wherein
telephone consultations were held with the head office in Moscow.
As it turned out later, in the nearby hotel LA MER there were single
rooms, but the employees of "Coral travel" offered me to pay the cost of the room
with the possible compensation of such payment in Moscow, from which I naturally
refused, having learned from the experience of paying for other services to representatives of this company.
The day after arrival, a meeting was held with a local
representative of Coral travel. During the conversation, Hikmet warned that he was
personal responsibility for the safety of tourists arriving on
line "Coral travel" and stated that in the case of purchasing excursion tours in
other places, we may have problems and he will not provide us
help.
Given this announcement, as well as adverse weather conditions, I have decided
take advantage of Hikmet's "courtesy" and purchased three sightseeing tours for
himself and his comrades, paying $355 for it. At the same time, I agreed with him,
that in the event of unforeseen circumstances, I can return it to him
vouchers without losing their value.
Due to the deterioration of my health due to problems with accommodation in
hotel, I decided to cancel two tours. To resolve the issue
refund, I contacted Hikmet by mobile phone,
who "bounced" me to Bahruz. After a conversation with the last
I realized that in this case, as with the placement, I got on "unobtrusive"
coral travel service. I was told that the travel agency can only return
80% of the cost of tours. If I do not agree, then in a week he will arrive at the hotel
Hikmet and I will be able to solve my problems with him. Naturally, I did not
wait for his arrival and took 80% of the cost. At the same time, it should be noted that
the cost of tours was significantly overestimated compared to the city
tour desk. For example, the cost of the tour "Picnic and fishing in Ulpinar"
I was sold for $75, and in the city it costs $35, as they say, feel
difference. With regard to safety, what could be the reason for the overestimation
the cost of the trip, I did not see anything special. My friends who lived in
another hotel and traveling in the same bus with our group, paid for the tour
for $50.
After reading the reviews of tourists who visited the hotel "MAJESTY CLUB KEMER BEACH" in
2009-2010, I was struck by the inactivity of the management of Coral
travel”, which does not respond to the reviews of its customers. In a tourist review
Stepan, who visited this hotel in September 2010, says:
“I was also struck by the rude, if not to say, boorish behavior of the guide from Coral -
Bahruz. He lives on our money and just hates us. ” Completely with it
I agree. Such guides should be changed after 2-3 seasons so that they do not
there was a feeling of indispensability and there was an incentive to conscientious work.
In addition, the poor work of the service personnel should be noted. Near
The front door of my room had not been cleaned for two days of bird droppings.
It should also be noted that the information provided by
firm CHIPTUR. When discussing the conditions of the trip, it was agreed that the ticket
provided for 7 days. The contract states that check-in is carried out on May 16
from 12.00 to 16.00, and departure on May 23 from 10.00 to 11.00. In fact, I settled in
room on May 17 at 01.00, and left the hotel at 06.00 on May 23, i. e. instead of
Paid 7 days of rest I received only 6 days.
Upon my return from Turkey, I made a claim, which was on
consideration in CHIPTRIP and Coral Travel for more than a month. Ultimately these
firms, referring to the information of "their long-term Turkish partners",
who told them that I had not contacted any representative of the host
parties, nor to the hotel administration, refused to compensate me for my
material and moral damage.
The conclusion is - do not look for cheap promotions, avoid various cheap
tours and companies like Coral Travel.
Translated automatically from Russian. View original
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