We arrived at the hotel on May 4 at 10 am and until 7 pm, we, three families of 12 people, argued with the hotel manager Bahruz and two representatives of Koral to be moved to another hotel. We have a 3-year-old child and we spent the whole day sitting on suitcases demanding a transfer to another hotel.
The mood deteriorated immediately at the reception: this was never seen - the reception was in the open, like an ice cream booth. Further more. We go into the room - a dark room with cheap tiles on the floor, near the door of the room - the remains of toilet paper, turn on the shower - cold water, no hot water. (Although then they said that you need to wait about 5 minutes and hot will appear).
Concerned people walk around the hotel with one intention: something to eat. We ask at the bar: "Pour vodka. " Answer: "Vodka problems. "
By lunchtime, the animators are half drunk. What is the phrase to our friends: "Enough to eat, go dance! "
Dialogue with hotel manager Bahrouz:
- Your hotel does not correspond to the declared 5 *; the beach is dirty, the bar does not know what rum-cola, brandy-cola, wine is disgusting. . .
- We have three types of martinis in the bar.
- Lie. What martini, if there is no vodka, there is only whiskey. Why is there no meat in the restaurant, except for processed cutlets?
- Everyone is happy.
- The rooms are dirty, the territory is dirty, there is nothing to feed the child. We require relocation to another hotel.
- Have a drink and relax.
It should be said that two girls - representatives of Coral in the hotel, did not support us at all, they said that only we were unhappy, they kept the side of the hotel in everything. We realized that these representatives of the tour operator are smiling only as long as you listen to their stories and do not demand to comply with the terms of the contract. etc. ).
But, probably, the main thing is still the contingent of the hotel.
People, apparently, came from such outback places, they were so poorly dressed, they had such simple and humble faces that it finished off the most.
In general, with a scandal, with threats to call the tourist police and call the consul, we were 12 people, already in the evening, when it started to get dark, they were transferred to the Meder Resort hotel (Free, although they first demanded $ 380 from the family, then $ 65 . ).
We do not advise anyone (((take care of your nerves, money and health... and whoever goes, then do not complain that you were not warned)))
The mood deteriorated immediately at the reception: this was never seen - the reception was in the open, like an ice cream booth. Further more. We go into the room - a dark room with cheap tiles on the floor, near the door of the room - the remains of toilet paper, turn on the shower - cold water, no hot water. (Although then they said that you need to wait about 5 minutes and hot will appear).
Concerned people walk around the hotel with one intention: something to eat. We ask at the bar: "Pour vodka. " Answer: "Vodka problems. "
By lunchtime, the animators are half drunk. What is the phrase to our friends: "Enough to eat, go dance! "
Dialogue with hotel manager Bahrouz:
- Your hotel does not correspond to the declared 5 *; the beach is dirty, the bar does not know what rum-cola, brandy-cola, wine is disgusting. . .
- We have three types of martinis in the bar.
- Lie. What martini, if there is no vodka, there is only whiskey. Why is there no meat in the restaurant, except for processed cutlets?
- Everyone is happy.
- The rooms are dirty, the territory is dirty, there is nothing to feed the child. We require relocation to another hotel.
- Have a drink and relax.
It should be said that two girls - representatives of Coral in the hotel, did not support us at all, they said that only we were unhappy, they kept the side of the hotel in everything. We realized that these representatives of the tour operator are smiling only as long as you listen to their stories and do not demand to comply with the terms of the contract. etc. ).
But, probably, the main thing is still the contingent of the hotel.
People, apparently, came from such outback places, they were so poorly dressed, they had such simple and humble faces that it finished off the most.
In general, with a scandal, with threats to call the tourist police and call the consul, we were 12 people, already in the evening, when it started to get dark, they were transferred to the Meder Resort hotel (Free, although they first demanded $ 380 from the family, then $ 65 . ).
We do not advise anyone (((take care of your nerves, money and health... and whoever goes, then do not complain that you were not warned)))
Translated automatically from Russian. View original
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