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Opinion about Coral Travel and the meeting point of Odeon Tours
we are flying to rest through Coral Travel, our agency said that a representative from Coral Travel would be in Boryspil. There he will give us the documents: air tickets, insurance. Is this really how Coral works??? I would like to hear, read reviews about Coral Travel, and the meeting side of Odeon Tours.
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Answers • 23
Good operator, good greeter. Last year, the whole company flew through them, because the prices were the most attractive. There were no punctures.
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answered 15 years ago
We went through Sunmar, the meeting was Odeon - when leaving our hotel, they forgot to make a transfer.
I had to spend money calling the Odena office, as a result, the bass was sent for us and we were shoved onto the plane at the last moment
I had to spend money calling the Odena office, as a result, the bass was sent for us and we were shoved onto the plane at the last moment
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answered 15 years ago
We went this year through Coral and were very satisfied, clear work, responsible and the prices turned out to be quite attractive ...
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answered 15 years ago
that's how everyone works! tour operators. Documents are issued approximately 2 days before departure and you can pick them up at your agency if you are from Kyiv or at the Airport 2 hours before departure. Coral is a good operator, don't worry.
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answered 15 years ago
We also flew like this 11/09/09-20/09/09 it's just awful!!! The representative will be in Boryspil, he will come an hour before departure, do not look for him on the signs or in the form they are simply NOT!!! I found him only through another tour operator who called him on the mob. phone, and then because she put the whole of Boryspil on her ears !!! But these are still flowers!! In Antalya, we were met by a guide (ie we found him !!!) level of training 0!!! In order to save money, our bus was filled with 3 flights and we waited 1.5 hours before departure!!! But that's not all, instead of 1.5 trips, we drove 2.5, the speed of the bus was 30 km. And the number of hotels that brought 15 pcs. When we finally arrived at the hotel, the representative did not even approach us. The trip to the hotel was 1.5 days!!! This is the worst tour operator!!!!!!!!
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answered 15 years ago
Dear Maria 3103 15 hotels are never delivered, no need to invent nonsense; maximum program is 6 hotels = no more. Regarding the level of preparation of the guide, it’s also nonsense, before meeting you, such tourists, the guides are engaged in a MONTH. and who else told you that the road will take 1 hour
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answered 15 years ago
Regarding the number of hotels, we also thought that this does not happen, but Coral Travel turns out to be!!! And how much can you go if the hotel is 70 km away. from the airport!!!
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answered 15 years ago
About the company "Coral-Travel", as well as their partner in Turkey "Odeon tours" I can say the following: DO NOT USE THEIR SERVICES!!!
I have a negative experience of traveling to Turkey to a 5 * Deluxe hotel through Coral Travel. Their personnel abroad do not correspond to their positions. Our hotel guide did not inform us that the flight back from Turkey was postponed by 3.5 hours to an earlier time. She also did not inform about the existence of a bulletin board in the hotel, which indicates the time of departure from the hotel (this was our first trip). As a result, on the morning of departure, we were awakened by a call from the reception with a message that the bus was already waiting for us! We haven't even packed our bags yet! Of course, the bus did not wait for us, and we had to take a taxi to the airport for 70 USD (25 km to go). We took the check from the taxi driver, and when we wrote a complaint to Coral Travel, they simply froze, they say, there is a bulletin board, you should have read it there!
It's good that we still had money for a taxi, and it was only 70 USD! And if, God forbid, it was an insured event? Try and then find someone to ask! In general, draw your own conclusions!
P.S. Regarding the bus: on arrival we were met by a separate minibus Mercedes Spri
I have a negative experience of traveling to Turkey to a 5 * Deluxe hotel through Coral Travel. Their personnel abroad do not correspond to their positions. Our hotel guide did not inform us that the flight back from Turkey was postponed by 3.5 hours to an earlier time. She also did not inform about the existence of a bulletin board in the hotel, which indicates the time of departure from the hotel (this was our first trip). As a result, on the morning of departure, we were awakened by a call from the reception with a message that the bus was already waiting for us! We haven't even packed our bags yet! Of course, the bus did not wait for us, and we had to take a taxi to the airport for 70 USD (25 km to go). We took the check from the taxi driver, and when we wrote a complaint to Coral Travel, they simply froze, they say, there is a bulletin board, you should have read it there!
It's good that we still had money for a taxi, and it was only 70 USD! And if, God forbid, it was an insured event? Try and then find someone to ask! In general, draw your own conclusions!
P.S. Regarding the bus: on arrival we were met by a separate minibus Mercedes Spri
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2.5
answered 15 years ago
At the Papillon Zeugma hotel, the guide was Elena, I don’t know her last name, there is only a mobile number.
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answered 15 years ago
Good afternoon !!! I want to share my impressions about coral .. and odeon))) we were in Egypt in November at the Montilon Hotel, before that we had five times rested with coral in Turkey, we did not change operators, we were always satisfied with the services provided))) ) in general, the opinion of the tour operators working in this hotel is that good tourists are silent, they say something quarrelsome, this is a mild translation, she asked to speak with a Russian representative, he refused to communicate with a Russian grumpy woman ... pipets and only)))) excursion to Luxor - I and my 14-year-old daughter, and the daughter herself put on pants and blouses that were not transparent with closed hands, that is, as it should be in this country, but this didn’t save us, just as the guide didn’t help when the Egyptians decided to play with her daughter and pulled her, the girl is asthmatic, the rest of the rest she was afraid to leave the room and everything resulted in treatment at home, but ... on our comments, I heard a lot of interesting things about myself. I'm not saying that I won't go to Egypt, I fell in love with the Red Sea,
but you can’t see more excursions with an odeon, by the way, I took excursions from locals there is Max .. and quad bikes and boat trips ... I’m delighted with everything, discos with animators are also super, but I took the odeon to African hiphop .. all tourists left at the first hour
but you can’t see more excursions with an odeon, by the way, I took excursions from locals there is Max .. and quad bikes and boat trips ... I’m delighted with everything, discos with animators are also super, but I took the odeon to African hiphop .. all tourists left at the first hour
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answered 13 years ago
And personally, Odeon and I didn’t leave for any Israel at all !!! The tour was sold with a 4-month validity period of the passport, then the departure time was brought up verbally and incorrectly, and then they also accused us that we ourselves understood everything wrong and just took 618 dollars and didn’t go anywhere. And in general, the night before yesterday, I personally observed the picture of the gathering of tourists on an excursion: a bus drove up, the transfer guide, without leaving the bus a single step, informed those who were interested in where the bus was. There were four people waiting for this bus at the reception (according to the conversation), I felt sorry that they, like us, would not leave anywhere, I went up and said that their bus was already here and was about to leave. When I asked what measures the guide was taking to gather the group, the girl said to me, "Whoever didn't have time is late, I don't run after everyone". And this is after the assurances of the hotel guides that no one will leave you anywhere !!! I won’t be surprised that tourists in groups disappear from them and fall behind the buses and no one is looking for anyone. . .
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2.5
answered 12 years ago
The tour operator is irresponsible and unprofessional. I flew with them to Thailand in early February this year. The hotel guide did not show up for the meeting at the appointed time and did not even warn that he would not be there. As a result, we sat for 40 minutes, then called the Coral Travel Odeon hotline in Bangkok. It turned out that our guide could not get through to the hotel and warn about the postponement of the meeting (I got through to Bangkok, but he could not get to the hotel! Laughter and nothing more!). As a result, instead of 9.30 the guide showed up at 16:00 and began to sell excursions, and at a very inflated price. When I said that this was not the first time in Tai and that I was buying excursions from local companies myself, the guide Anton was offended like a child, although before that, foaming at the mouth, he claimed that he didn’t care if I bought an excursion or not. The hotel did not even have an information stand of this tour operator, before departure they promised to send a fax about the time of transfer to the airport and departure, but until I called myself, there was no information. In general, I will not go anywhere else with this tour operator and will not advise my friends.
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answered 12 years ago
I flew with Coral for the first time, I liked everything. Host - Odeon. Everything is clear, prudent and polite. Sorry, we flew to Egypt, to Hurghada, the Regina Resort hotel from March 13th. In general, everything is very good. And the hotel guide from the first minutes of the meeting the next morning began with threats that the hotel is g...but, everyone steals, treats Russians badly, shouted at women and children, and so on. I would have heard his hotel owner or representative of Odeon Tour! I wonder if someone is reading this who will help me contact the management of the Odeon, or the management of the Regina Resort hotel?
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answered 12 years ago
Terrible tour operators. Haven't had a worse relationship! We flew to Turkey for a vacation with my mother, son and two dogs (!), Of course, having specified all the moments of transportation and maintenance of my pets in advance. My dogs almost died in the process of plying from the airport to the hotel, the air conditioning in their car did not work properly. I had to inject heart preparations and immunomodulators on the way, the representative of Koral refused to transfer us to normal conditions. We took a taxi (I note, with difficulty). The animals are alive. Let's look at the consequences. ... so we were also rude at the hotline number ... sooooo many emotions. AND ALL NEGATIVE. Disgusting companies. I don’t know, but I will seek justice for such a boorish attitude!
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2.5
answered 10 years ago
CORAL and ODEON are scammers! Do not use their services! We flew to Thailand through them, bought a 2-day excursion (Khao Lak + Similans + Tachai), paid 23,000 rubles for two, the guide promised everything so beautifully painted, said that everything would be included, everything would be free, because. tour is expensive. As a result, they took money for everything, everything was paid, the entrance was paid everywhere, and they took money for everything (for fins, for masks, in general for everything). They fed slop in some shed, cockroaches ran around the table, fuu, just awful !!! The second time they were fed in general on the street, only with rice! And they promised a buffet in a good restaurant with a variety of seafood! And this is for 23,000 rubles!!! They were also engaged in extortions, this one needs to raise money, that one !!! The guide said that there will be entertainment all day, even the night program will be especially for us. In fact, everything turned out to be completely different, at 15:00 all the "entertainment" ended, we were settled in a hotel and we simply did not know what to do. And only the next day it was more or less. . Let's go to the Similans (however, the place of 4 islands, as promised, we visited one, we were there for 40 minutes, instead of the promised 5 hours, then immediately to the car, we were there for 3 hours, at 14:30 the tour ended). They said that only our group would be on the tour, but it was all wrong, the people were in darkness! And instead of a whole day on the islands, we were there for 3 hours and 40 minutes. There were many who bought this tour just on the street, 5 times cheaper, but the conditions are the same! Same boat, same food, same hotel, same everything!!! DO NOT BUY TOURS FROM THEM IN ANY EVENT!!!! This is a lie! Money scam!
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answered 10 years ago
Work in odeon tours
if someone wants to work in an odeon, take your feet in your hands and run at the speed of light in the opposite direction!!! People who have lost all human qualities and moral values. Forget about the weekend, about the salary too! You are humiliated with the very last words! Only the one who knows how to lick remains! A company where they teach to surrender and substitute. Employees are ready to tear each other to pieces for money and just to cover their ass. After a month of work, panic attacks and persecution manias begin, that's the kind of atmosphere they create there.
About the attitude towards tourists ... it's a shame for the fellows. All activities are aimed at selling excursions, no human relations! During the accidents that took people's lives, the guides were only interested in how much a person bought excursions for!
And when the terrorist attack happened with the Russian plane, jokes of black humor were made about the non-appearance of 224 tourists.
It hurt, my heart bled! just scary!
if someone wants to work in an odeon, take your feet in your hands and run at the speed of light in the opposite direction!!! People who have lost all human qualities and moral values. Forget about the weekend, about the salary too! You are humiliated with the very last words! Only the one who knows how to lick remains! A company where they teach to surrender and substitute. Employees are ready to tear each other to pieces for money and just to cover their ass. After a month of work, panic attacks and persecution manias begin, that's the kind of atmosphere they create there.
About the attitude towards tourists ... it's a shame for the fellows. All activities are aimed at selling excursions, no human relations! During the accidents that took people's lives, the guides were only interested in how much a person bought excursions for!
And when the terrorist attack happened with the Russian plane, jokes of black humor were made about the non-appearance of 224 tourists.
It hurt, my heart bled! just scary!
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4.5
answered 9 years ago
We flew to Turkey with Corel this summer. Excellent tour operator. To be honest, not only my opinion, but also many of my friends who fly only with Corel. As if in house slippers the whole tour passed. Very attentive and sympathetic people to normal ordinary polite people. Probably, like everywhere else, they have a human factor, but we met only wonderful ones. They have everything under control... Diamont Beach + Odeon Tours, Thank you so much for a great vacation! We had summer this year.
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1.5
answered 7 years ago
In September 2017, we rested at the Doganay Beach Club in Konakli. In general, there are no complaints about the rest and the tour operator. The hotel manager Sabina created an unpleasant impression. All her efforts were aimed at selling excursions (very intrusive), the state and requests of clients are of little interest to her. She could not provide information about the hotel and the region; everything she said was wrong. At the same time, the girl has an untidy appearance. A big request to the management, give her a new uniform, the current one is a couple of sizes small.
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answered 7 years ago
I want to express my dissatisfaction with the representatives of the Odeon-Tour company.
Rested in July from 07/03/2018 to 07/14/2018 at the Grand Garbi Hotel 4 * Lloret de Mar Spain. There were many problems!
First: upon arrival at the airport in Barcelona.
The transfer on 07/03/2018 from Minsk was on time and the driver was quite professional, but the Russian-speaking guy Timur (from like Kazakhstan) could not connect two words. We were not brought to the hotel without any comments. They dropped us off without explaining that this was the stop at the Helius Hotel and that from here we were taken on excursions and to the airport. At the reception of the Grand Garbi hotel they speak Russian poorly, since the main contingent is Spaniards, Germans, but they were always friendly and tried to answer all questions.
Second: Departure from Barcelona to Minsk was scheduled for 11:30 pm. and the data of our operator about when they will pick up tourists from the hotel and when they were not presented in their folder. Fortunately, I know where to call, I myself called their office and asked, and so no one apologized for the incompletely presented service, although this is part of their duties.
As a conclusion, I want to say that what kind of company they have and unfortunate guides lose their tourists, because no one, having rested like that once, does not have a second time
Rested in July from 07/03/2018 to 07/14/2018 at the Grand Garbi Hotel 4 * Lloret de Mar Spain. There were many problems!
First: upon arrival at the airport in Barcelona.
The transfer on 07/03/2018 from Minsk was on time and the driver was quite professional, but the Russian-speaking guy Timur (from like Kazakhstan) could not connect two words. We were not brought to the hotel without any comments. They dropped us off without explaining that this was the stop at the Helius Hotel and that from here we were taken on excursions and to the airport. At the reception of the Grand Garbi hotel they speak Russian poorly, since the main contingent is Spaniards, Germans, but they were always friendly and tried to answer all questions.
Second: Departure from Barcelona to Minsk was scheduled for 11:30 pm. and the data of our operator about when they will pick up tourists from the hotel and when they were not presented in their folder. Fortunately, I know where to call, I myself called their office and asked, and so no one apologized for the incompletely presented service, although this is part of their duties.
As a conclusion, I want to say that what kind of company they have and unfortunate guides lose their tourists, because no one, having rested like that once, does not have a second time
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answered 6 years ago
The employees of the host side are simply bred for money!
We rested at the Susesi Hotel (Turkey, Belek), the representative of the agency Irina tel +905542823795 wove a bunch of stories that if you don’t buy a ticket to the airport without a queue, as they call it first-line (FTS) for 80 dollars per person, then there is a high probability that stand in a crazy queue at the entrance. And if you buy FTS, then they will come for you last!
In fact, the opposite is true - they took us from the hotel the very first and our phone call was answered that: do not scratch your left ear with your right foot - this is literally !!!!! How convenient (for the agency) and pick up!
And at the airport at the entrance and passport control for 7-9 people - despite the end of August - many windows are open and everything takes 15-25 minutes - our friends went through, and we in 10 minutes - and there is no separate corridor, boy with a walkie-talkie, he approaches the general queue, and simply shoves you in front of everyone with the "all-approving" views of his compatriots.
The agency employee is simply misleading - just to get the money, and then the attitude is completely disregard.
We rested at the Susesi Hotel (Turkey, Belek), the representative of the agency Irina tel +905542823795 wove a bunch of stories that if you don’t buy a ticket to the airport without a queue, as they call it first-line (FTS) for 80 dollars per person, then there is a high probability that stand in a crazy queue at the entrance. And if you buy FTS, then they will come for you last!
In fact, the opposite is true - they took us from the hotel the very first and our phone call was answered that: do not scratch your left ear with your right foot - this is literally !!!!! How convenient (for the agency) and pick up!
And at the airport at the entrance and passport control for 7-9 people - despite the end of August - many windows are open and everything takes 15-25 minutes - our friends went through, and we in 10 minutes - and there is no separate corridor, boy with a walkie-talkie, he approaches the general queue, and simply shoves you in front of everyone with the "all-approving" views of his compatriots.
The agency employee is simply misleading - just to get the money, and then the attitude is completely disregard.
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answered 6 years ago
We flew on 07/13/2020 on vacation to Kemer for 6 nights. RESIDENCE RIVERO HOTEL 4*, host of Odeon Tours. Terrible customer service from the host! "Hotline" did not work after 18:00 (declared as round-the-clock), when dialing the next morning after 10:00, in a rude form, without introducing himself as an operator, it was stated that no one cares about our claims, no one cares about us must. It seems that a habalka on the market communicated with me, and not a representative of the company whose client I am. A hotel that belongs to the Otium Inn group does not correspond to either the declared 4 * or the type of all inclusive food. They feed people with slop, the rooms are very shabby, everything is paid on the beach, the bus to the beach goes already! 6 times a day, and not every hour, as stated in the business card of the hotel. The hotel guide Kamil, when help was needed, froze, said that he had nothing to do with solving customer issues. Apparently his task is only to make excursions, which he actually did.
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answered 4 years ago