I liked the hotel, but the service is a separate issue

Written: 7 september 2020
Travel time: 1 — 8 august 2020
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 2.0
Cleanliness: 3.0
Food: 4.0
Amenities: 8.0
The location of the hotel is excellent, access to the sea through the tunnel, the building itself, its infrastructure is also excellent, but the staff is of course a disaster. As for the kitchen - sheer monotony from different angles, the animation is not very good, the kids club did not work. And it’s a real problem with cleaning, okay, I closed my eyes to another bed and towels, but still - they need to be changed, the room was not cleaned after check-in, I barely asked for gel with shampoo and toilet paper, and then there were three of us, but they gave as for one. As a result, I do not recommend this hotel. It's sad that the staff ruins the whole reputation (((
Translated automatically from Russian. View original