Terrible hotel

Written: 2 july 2021
Travel time: 27 june — 4 july 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 3.0
Food: 1.0
Amenities: 1.0
The hotel is two stars. All the negative reviews are true, the positive ones are paid.
I'll start with accommodation. We arrived at 8 in the morning, settled us at 13.30, although many vacationers left in the morning with us, and theoretically the room could be prepared in a maximum of an hour. But no. With a child, after a night flight, we had to painfully wait for the standard check-in time, but these were flowers.
Room with mountain, pool, amphitheater and road views. The noise from the road, even with the window closed, is incredible, in the evening noise is added and you can feel the music from the amphitheater. As a matter of fact, there is nowhere to move, because. rooms overlooking the sea, also overlook the road (albeit less busy) and the pool in which animation takes place during the day and music yells.
There are no "do not disturb" signs in the rooms, so whether you like it or not, they will enter the room in your absence, or if you are fast asleep.

The air conditioner, by some strange principle, turns off four times a night. You wake up from a hot sweat and get up to turn on the air conditioner, and this is not only in our room, other vacationers also complain about it.
There are no batteries in the TV remote control.
The non-alcoholic bar in the room is not replenished, but what is there a bar, they don’t even replenish water.
4 bottles of hair conditioner, 1 shampoo, 2 bars of soap, it's good that you took it with you.
Food. There is no variety. Lunch and dinner choices are not much different. From meat one chicken, from fish only mackerel. Before eating, you need to complete the "get food" quest, endless lines for everything !!!! ! The queues move very slowly, the staff is in no hurry. Queuing for the dining room, queuing for plates, queuing for food, find a clean table, find cutlery, find napkins, etc. In the snack bar on the beach at lunchtime the same story. On the beach, a Turkish woman fries traditional cakes, you have to wait in line for an hour for them!
Ice cream 1 hour a day from 15:30 to 16:30, followed by a huge queue, they give no more than 2 pieces in one hand, they stop giving ice cream strictly on time, despite the fact that there are still those who wish. Then explain to your children where you have been for so long and why you returned without ice cream.
Coffee from the machine. Turkish coffee seems to be brewed at the bar near the lobby, but as usual, on schedule and from 10.00. To whom, why is it from 10?
There is no a la carte restaurant.
The hotel has no territory. The whole territory is the hotel itself, 2 swimming pools, an amphitheater and bars.
It is only written about ultra-all-inclusive here, there are no bathrobes, slippers, there are no imported drinks, often there are no drinks and domestic production, and there are no snacks for them either.
The beach is sandy and pebbly, not comfortable without corals.

Sunbeds are a problem, umbrellas are even more of a problem. Umbrellas are small and at a great distance from each other, if the family is more than 2 people, you will rest at a distance from each other. Unlike the beaches of neighboring hotels, there are no tents here. The pools have the same problem, there are few umbrellas and not all of them are in working order.
Bar on the beach until 18.00. When it's +45 outside, at such a time the comfortable temperature just starts on the beach, but "everything-everything-everything, but it should have been earlier. . . "
Toilet near the pool without light (both female and male). The staff does not respond. In the children's toilet near the kids club, there is a toilet with a motion sensor, the light goes out after 2 seconds, waving your hands does not help, you just need to get up and take a step, the children themselves are afraid to go to this toilet. Near the beach there is a toilet for 3 cabins, one does not have a door, the toilet does not work in the other, in the third place... and the unsanitary conditions are complete. Napkins and toilet paper are mostly missing.
There are restrictions at every turn. Food is not allowed on the beach. On the lawn, in the shade, near the pool is impossible, on a claim, give an umbrella, they pretend that they do not understand the language. You can’t go to the dining room without a mask, you can’t go to the elevator for more than 2, etc. etc. "High Security Vacation". . .
The list is endless. . . vacation spent in line. . .
The worst hotel we have ever seen. Later I will add a video review and photos. Definitely DO NOT RECOMMEND this hotel to anyone!! !
Translated automatically from Russian. View original