Не стоит сюда ехать Don't go here

Tour operator "Join up", travel agency "Let's go with us"
So in order:
Check-in to the room: we arrived at about 7 in the morning, put on the bracelets right away so that we could have breakfast (this was part of the tour condition, they warned at the travel agency), they refused to check into the room earlier, citing that there were no rooms, although people left early and there were rooms. They didn’t want to take an additional $ 20-30 (by the way, not only from us), they suggested that earlier than 14-00 they can only check in with a sea view with a surcharge of 10 euros per day, and then not earlier than 12-00. The manager at the reception directly said that the children were not an argument for him to settle earlier, come up at 11-30, he would say when he settled. As a result, with promises a little more, settled at about one o'clock in the afternoon. WI-FI on the password. The reception manager refused to provide a password, arguing that only after checking into the room you can use the Internet. I had to agree with some worker, he entered a password for us on 1 phone.

Cleaning in the room is conditional, if they come, they will change the towels (and even small ones, large ones do not always change) and take out the garbage, $ does not help, the bed has not been changed for seven days. They removed it on the first day, and then on the fourth and sixth. The bar in the room (Pepsi and juice) is not replenished, bottled water of 1.5 liters must be begged from the cleaners. The kettle in the room was broken, applications were recorded, but no one changed anything. There is no washing gel for the shower, and they are not added, small disposable jars of shampoo and hair balm for the entire period.
The central air conditioner turns off by itself, we asked others, this is also a problem, like broken locks in the sliding door to the balcony, a small child can open it himself.
One day we went to the beach at 10, the towels were already over and they weren’t given out, they were “fed” with promises “in an hour they’ll bring you up”, as a result, at 11-30, towels still hot after drying were pulled out of the wash.
The dining room is small, the range too. From meat, only chicken is 1 type, and if there is fried fish, then the meat is not cooked. From salads you can eat chopped tomatoes and cucumbers. The rest are all options with tough tasteless cabbage. The lines at the entrance to the dining room are long, if you managed to go in and stand in line for meat, it’s hard to find a place, and it won’t be cleaned, you have to look for a waiter to remove and give out the cutlery. Children have an assortment of balls and cereals, you can fill them with milk (more precisely 50% milk 50% water).
The coffee machines are often broken and either don't work at all or pour slightly colored slop. When I was at the bar in the lobby, the girl ordered a cappuccino, she just diluted the espresso with boiling water, they said the milk was over and there was something in Turkish.
Lunch box for an excursion with them was given a tomato, an egg, a piece of cucumber and a piece of bread, without any drinks and slices, I ordered two, they gave out one, and 2 pieces of bread were tied on top to make it look like a double.
On the beach from 12 to 16 tortillas, french fries and burgers, tortillas makes a woman delicious, but you can wait an hour. Fries and burgers are also delicious made by a man in a snack bar, special thanks to them. True, at the command of the management, they hide the burger buns under the counter until the cafe closes, and they say it's over.

Ice cream is distributed no more than two per hand, the queue is about 30 people is stable and there is not enough for everyone, a limited amount is taken out.
Bars are always out of stock, usually the most popular drinks like whiskey, cola, etc. They go to the bar in the lobby, and there are queues. After the next large settlement of Russians, the bartender at the lobby decided not to give out more than 2 drinks in one hand, despite the fact that you have to stand in line for 15-20 minutes, in other bars no one limited the quantity, it’s just that there is no half of the assortment. With Ultra All declared, even local drinks quickly run out, you can forget about imports there. And if you start explaining something to them, they switch to Turkish and pretend that they don’t understand (although 1 bartender speaks English for about 50 years and works responsibly and conscientiously).
There are few umbrellas near the pools and there are not enough of them, those that are from morning to evening are occupied with towels, I asked for umbrellas, they said no more. On the beach, likewise, all normal places are occupied by towels. There is only one lifeguard on the beach and it seems to be still near the pool, there is no one near the pool with slides, both children and adults ride mixed.
Elevator wait a long time, faster walk. One was turned off several times.
A separate "thank you" to Join up: they are not responsible for the hotel's jambs, the guide cannot influence the hotel, when the flight was postponed from 11-30 to 13-40, the transfer from the hotel was not postponed, they started picking up from the hotels at 6 am, we were taken to 8 last. The mailing about the change in departure came by SMS, half the bus, who did not receive messages from us found out about it, the guide on the bus was freezing and did not say anything to anyone, and also wrapped the bus in some kind of souvenir shop to get a rollback there.
In general, the sea is beautiful, excursions are fascinating, people are friendly, and the hotel is go. . . but, there is no more foot.