in the worst conditions we have not rested yet

Written: 26 september 2021
Travel time: 11 — 21 september 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 3.0
The hotel is in a good location. The sea is close. The rooms are normal. Everything else is disgusting due to the greed and rudeness of the hotel staff and the indifference of the tour operator.
1 Settlement: Upon arrival, it turned out that there were no available rooms. Tui's firm left us (3 families) to our own devices and with a promise that a hotel guide would come tomorrow and solve all the problems, but they brought us to the hotel at 23:00. The hotel administrator immediately offered to arrange us in his second hotel Rios Latte (which is even better than this). We resisted for a long time but had to agree to spend the night there. Upon arrival at the proposed hotel, we realized that this is a way to fill a hotel that is not in demand. It makes no sense to describe the hotel, only the administrator's surprise at our question about cockroaches in the rooms "What do you want - it's the tropics! " says a lot. Then we return by taxi on our own and at about 3 o'clock in the morning we are settled in free and dirty rooms. The room was only cleaned after dinner. The second time to achieve cleaning in the room was a week later.
2. Nutrition: Level 3* Daily soy patties of various types in the morning sausage pieces. For all the time there were chicken pieces of meat every other day, but not everyone got them. From fruits only apples and small plums. Coffee and beer by the pool only in disposable plastic cups. Of the alcohol in the bar, only beer (which is given one glass each)

3. Beach: Pleased only with beautiful water in the sea. Being on the beach under umbrellas is life-threatening. The heavy structure of the umbrella is concreted in a plastic bucket and buried with sand. During our stay, umbrellas fell 2 times. One of them fell next to our sunbeds, 5 centimeters from our heads. And this is almost in the absence of wind. Luckily, I didn't get hurt. The administrator reacted to my complaint in a rude manner, "Well, if you were nailed, I would call an ambulance"
4. There is absolutely no help from the hotel guide and the tour operator's hotline staff.
Output; This hotel does not fully correspond to the description, if you want to spoil your holiday, you should come here
Translated automatically from Russian. View original