The hotel is in line with its price range.

Written: 14 september 2020
Travel time: 6 — 13 september 2020
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 10.0
Cleanliness: 10.0
Food: 7.0
Amenities: 10.0
It so happened that I first bought a tour, as I was tempted by the price, and only then I read reviews about this hotel. Everyone wrote that everything was just awful: the food, the staff, and the attitude.
Guys, don't believe me. Maybe this was written by people who had previously rested in cool fives, and then wanted to pay 3 kopecks and also relax.
1. The staff is friendly and does not extort anything for their services. At first they gave me a room overlooking the dining room, I didn’t like it and I asked to change it. Without any problems, I was immediately calm, without extorting anything, they replaced me with a room overlooking the pool. Quite decent. Everything was clean in the room, but the bathroom. technology left much to be desired. BUT it didn't really bother me. I was alone, but all 4 towels were changed every day. Yes, the towels are white, some of them had small scuffs and small holes, but they are always snow-white.

2. Food. I don’t know what those people eat at home who write that they had absolutely nothing to eat. There were always raw and grilled vegetables. I personally love peppers and eggplants and have always had them. Tomatoes, cucumbers, cabbage and various salad options. If you do not like mayonnaise (like me), you can just take chopped vegetables and pour them with sauces that are nearby. The fish was twice in 7 days, but the chicken (stewed and fried) every day. Various meat balls and small tubes. In general, I did not suffer from a lack of meat. Yes, there were queues for distribution, but sorry - this is natural. There are a lot of people, and the requirements of sanitation, so that there would be distribution. If something was not enough for you, you can come up again, but you will have to stand in line.
3. The rooms were cleaned every day, but if someone is indignant that the cleaning time did not suit him, they would refuse it. These are not individual services. And it is impossible to remove everyone at the same time at a convenient time.
People, stay the same people and you will be treated like human beings. And if you rush at the staff, then perhaps the staff can not stand it.
Separately, I want to say about the massage. This hotel has three masseur guys. The massage is just incredible. Professionally and conscientiously. I did a general massage, it lasted 52-56 minutes, very high quality and with knowledge of all problem areas. Just for the sake of such a massage, it is already worth choosing this hotel. Guys, thanks a lot.
Translated automatically from Russian. View original