Club Phaselis HV-1. You can't go there!

Written: 7 november 2015
Travel time: 1 — 7 september 2015
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
We arrived at Club Phaselis HV-1 after 17:00. The receptionist for check-in offered us several rooms from the Club Room category, all of which turned out to be completely uninhabitable due to their unsanitary condition - how can you sleep on sheets with tufts of hair and stains of organic origin? The problem of living in Club Rooms is that they require not just a general cleaning, but a major overhaul, since almost all the bungalows of the old building and the rooms in them have not been updated. It is obvious that they do not undergo serious sanitary and epidemiological supervision, since everywhere there is dampness, rot, mold, fungus, plaster falls off, split systems in the room have sprouted mold threads, there are sewers nearby, it is dark, stuffy, everything is covered in ivy, ants and mosquitoes. There is a fetid smell between the houses. Living in them is dangerous for health, especially for children. In general, it's time to demolish them. At the reception, they take advantage of this situation, first they drag you to the dirtiest rooms, and then they offer you to move to a more expensive room at the Hill Hotel, of course, extorting a lot of money, but they are also dirty. So it is a well-thought-out policy of the hotel not to renovate the bungalows, but to make money on relocation from the abandoned Club rooms to the Hill rooms, which, by the way, also require some repairs. In general, the main attraction of the hotel is DIRT! She is everywhere: in the rooms, the dining room, the bars, the beach. Cleaning is done very rarely. Tables and bar counters are sticky and smelly. Dirty tablecloths and floors. Glassware is always dirty, you have to drink from paper cups, as if you were not in a restaurant or bar, but in a street eatery. Beach towels are all dirty, because they are not washed, and a crowd of vacationers, like at a flea market, goes through them, hoping to find more or less. Many sunbeds are broken. The food is monotonous, limited, poor cooking, disgusting service. The territory, although large, is all built up with bungalows and buildings, so walking only along the paths between them. The only plus is the picturesque area and the sea. They don’t help in any way at the gastrulation, because the main one in their service is Dasha, taking advantage of her special position in the hotel, does not want to solve organizational issues and likes to be rude. The representative of Anekstur at the Ravil hotel also does not want to solve organizational issues and is also rude. The hotel is like an unruly ship - a complete bacchanalia - all services work poorly or do not work at all. We have never seen anything like this, although we travel often. Horror! There are a lot of critical reviews about this hotel, but the tour operator hides information. You can't go there!
Translated automatically from Russian. View original