Let's start with the pros of this hotel:
• A large beach, which I understand not many hotels have, because of the rocky shore, mostly pontoons.
• The cleanest sea, because in Bodrum, due to the large number of yachts, the water is not as clear as here.
• Green territory, a lot of palm trees, even saw a banana with green bananas.
• Food - the usual, no frills, chicken, turkey, a couple of times there was beef and fish, salads, cheeses, fruits: watermelons and melons. In general, it's normal, at the end of the rest you get bored with monotony, but this is not a problem.
• Snacks almost the whole day, very convenient when you arrive and leave not for the main meal.
Minuses:
• There are no mattresses on sun loungers - while everywhere on the sites it is indicated that they are. This gives great discomfort if you want to spend time on the beach.
• Cleaning, okay, not really necessary, for 8 days they never changed the bed, but that's okay too. For five days no one came into the room, the paper ran out, the garbage fell out of the bucket, and only on the 6th day they brought us paper, and on the 7th they took out the garbage and finally brought “fresh” towels - when I unwrapped them, they turned out to be dirtier than the previous ones, and these were not washed-out stains, but really dirty towels, which apparently lay on the floor in someone else's room, and then they brought them to us. Every day, we went and asked to change towels and bring paper. From the very first day, the fan burned out in the room, and when it was turned on, it smelled terribly of burnt plastic, we simply asked not to turn it on, but every visit to our room, and there were 3 of them in 8 days, they turned it on and left. There was no shampoo and balm, they asked to bring it, but we were told no. At the same time, I saw how cosmetics were put into the rooms of the Turks during each cleaning. Fan didn't work either. We talked with other tourists, they also complained that they did not change towels and there was no cosmetics.
• But most of all I was upset by the ignorance and discrimination. We didn't drink alcohol at all and only went to the bar for water. You come up, you stand in line, you show water, and they freeze, the Turks come up, they serve them, and you wait 10-15 minutes until they respond to you, you had to take your phone with you and turn on the video, then they served quickly)). Once I watched how they make mojito Turku, I tell me also mojito, only non-alcoholic - they poured me mineral water and threw lemon and mint into it and gave it away with a sly grin. This is just one example, and in everything, there was a negative on the part of the staff.
The hotel is not bad, but the service is only for locals, and the Slavs are shown by all appearances that they are not welcome here and this spoils the whole impression of the hotel and the rest in general.
This is not my personal opinion, we met other tourists, they also complained.
We were 2 mothers and 2 children of 7 years old. When looking for a hotel, they immediately looked for one room with two bedrooms. We've been here before and it's comfortable.
We had a bedroom + living room offer, but we paid extra for 2 separate bedrooms.
We took off at 3 am, arrived in Latania at 7 am. Check-in at 14.00 and not a second earlier with whatever small children you arrive. Then we were taken to our room. A dark, small closet, which you can’t even call a living room, and then a dead room. I will say right away that I am in Turkey for the fourth time, I have been in hotels and 3 and 4 stars. It's not 4 stars and close. Bad trio. Mentally prepare for this immediately.
One bedroom had a double bed, the living room had a single bed. When we asked what it was, we were told that this was the number for which we had paid and now they would bring us a folding bed.
Then there were even more than 6 hours of waiting for a cot and 4 trips to the reception, where we tried to explain that this is not the room for which we paid and give us at least a cot. The children were already asleep, even standing up, leaning their heads against the wall.
We did not put them to bed because we expected that at any moment they would bring us a bed.
I want to talk about the reviewer separately. There is a lady with slicked hair. She immediately starts screaming. And not only on us. A few days later, a family with a child of 8 years old and a child of about a year called in. They also arrived at 7 am. two children just sleep on their mother. already 14.30, and they were not even going to populate. So, to my mother's question, this lady started screaming at her, waking up the children.
In general, at 8 o'clock in the evening and having already specifically quarreled, we received a cot. The next day, this cot fell to the floor when I sat on it. Then I just put the mattress on the floor.
If I wanted to sleep on a mattress on the floor, I would rent the cheapest room somewhere on the Sea of Azov. And it’s not a fact that I would find such conditions now. Peeled walls, all the wallpaper stained and dried mosquitoes.
On the third day we met with our tour operator and complained. She spoke with the manager, on the fourth day they promised to move us. So, in order to move, we were played 3 more times. Come back in an hour, come back in an hour.
But, at least we were relocated. But the family that flew with us, no. And there is dad, mom, son 17 years old and son 10 years old. They were also promised 2 bedrooms, but they settled like us. How they got there, I don't know. We barely got into this closet. There was only one closet, things were still in the suitcases, because everyone did not fit into the closet.
Every day at least 3 times we went to the reception. Our door jammed, the toilet drain broke, the towel hook came off, the sink drain clogged.
But, after the resettlement (by the way, we were settled in the same room for which we paid), it didn’t get much better.
First, one bedroom overlooked the ever-humming building. It's good that the window did not let the sound through. Because if it were fundamental for us to sleep with an open window, then this would be impossible. The mosquito on the window did not close and was purely for beauty. The front door didn't close either.
I am lying on the sofa, and suddenly the door opens completely from the draft, and the door goes into a long corridor. Good thing I was dressed. Therefore, at night we propped up the door with a high chair. And here the main thing was not to forget about the high chair and not to kill yourself about it at night. When leaving, too, it was necessary to carefully check it. Because once we came from the beach, we found the door wide open, although it seemed to be normally closed.
I especially want to talk about living things. We killed the first cockroach in the room. He was a good half an inch long. The second one is near the bar.
This one was bigger and also flew.
I already wrote about dried mosquitoes on the walls. But the flies in the dining room are generally tin. They climb everywhere and all the time. And not only on your plate, but also on the distribution. Once I found a dead bee in a stew.
About food. Get ready to stand in lines. There are a lot of people. Lines for food everywhere and all the time. When taking a grill, check it before giving it to children. Often came across undercooked fish and meat.
I no longer write about minor troubles. And so many things.
Conclusion: it would be better if I went to the dacha and calmly rested there.
P. S. By the way, if you want to leave a review while at the hotel, then you are unlikely to succeed. Many revocable sites are blocked there. You can only access through a VPN. The internet hardly works.
And further. They have 2 family room options. One with a living room and the other with two bedrooms. And, using this, they deceive tourists.
Because when we fought, they insisted that they had one version of the family room. And when we were moved, I heard the administrator at the reception say that we need to be moved to a family room.
I traveled in a large company with my husband and children (15 and 10 years old) and godfather with a child (12 years old) for 12 days. They paid VERY big money... it is not known for what : (...
I'll start with the pluses of the hotel - the SEA!
AND EVERYTHING!!!
So, in order:
Shock at the reception - junk! It's time to change all the furniture and make repairs.
As our tour operator told us: Don't write on the first day. Usually there is "FIRST DAY SYNDROME! "
So, he did not pass to the last!
Settlement at 14-00. Before that, you can walk and see the territory or change clothes and sunbathe. Towels are provided no problem. Priority in the hotel to the locals in everything! The hotel is mostly local. The Russian language is almost not understood.
Cleaning is terrible. The restaurant is terrible. Flies are everywhere, there are an awful lot of them. I had to cover the food with napkins. Everything is not always fresh. The children had stomach pains. The choice of food is very small. Food is poured. For breakfast, they fried an omelet, put it on the table, and flies landed on this omelet. When asked to cook fresh, they pretended not to understand. I had to point fingers.
The numbers still didn't fit. Cleaning is terrible. Take your shampoo and shower gel with you. There are fewer towels than a person in the room. They may forget to put a towel for the face and feet. The bed was not changed for 12 days!
The hotel guide is not pushy. We took a tour and bought in Bodrum from Sami. For example: Pamukkale for 45 c. u. (you can bargain up to 40) at the guide 55.
A minibus runs to Bodrum every 30 minutes. 5 lire. Stop in front of the hotel.
In Bodrum there is a market every day except at the bus station. Grocery on Fri. It is better to pay in lira.
The hotel has delicious ice cream is another plus))).
I usually don't write that much, but it's getting too hot.
I advise you to choose another hotel. Last year there were TUI BLUE Tropical (ex. TUI Family Life Tropical) in Sarigerme. It’s very cool there, but this year it’s closed (((Yes, I don’t want to go to the same hotel twice; )
And everyone who came (with whom we managed to talk) were shocked by the hotel!
Do not be fooled by the photos of the hotel, they are old and positive reviews previously written are not true or people have not been in good hotels. Once again, for the money there are much better hotels!! !
Well-groomed, green, tidy, cozy. The sea is a tear. The purest. Moderately cool.
Food (for the four) is beyond praise. Especially grilled food. It got a little worse with fruit.
The staff is friendly and welcoming.
The age group has changed a lot. At the first visit there were a lot of young people, and now they are of pre-retirement and retirement age. But it is quiet, calm, without rumble and fuss.
I did not regret that I violated the principle and returned to the hotel for the second time, to the hotel where I had already rested.
A definite plus is the chic sea and the breeze loved by Bodrum, thanks to which it is not hot. But this is not the merit of the hotel.
Just for the first time in many trips abroad, they were dumbfounded by the meeting: yes, we arrived late, at one in the morning. But it seems that the hotel workers are more tired than we are. We were met by a completely dark reception with two light bulbs above the counter. Tin! Even the questionnaires could not be filled out. The attendant on duty (as after long demands we learned his name - Mesot) is an outright boor who didn’t even have a badge. I told him that I would write in the hotel reviews about his boorish attitude towards tourists, which I do. Almost all the tourists who arrived had problems with resettlement and non-compliance with the ordered rooms.
We could not get bath towels for almost a day, the cards from the remagnetization number every day did not work.
The rooms in the villas are very old, torn wallpaper, broken hooks, there is no cleaning in the rooms - the floors are dirty all the time. Towels were never changed in 6 days. Today is the seventh day - the foot towel (one for three) is already black!
Those on the ground floor complain about the stench and dampness.
In the hotel, 50% Germans / they are accommodated in the main building and the renovated first villa / and 50% Russians and Ukrainians. The staff does not speak Russian / we did not expect this /, but not everyone understands English even at the reception!
The territory is small, but all green, but not very well-groomed.
There is no Internet in the rooms, and at the reception in the evening it’s impossible to get through somewhere.
The beach restaurant is not bad: thin pizza, grill, vegetables, some fruit. Almost all day they make Turkish cakes with fillings. From 12 to 16 ice cream.
In the main restaurant, the assortment of dishes is small, there are no seafood, 2-3 types of fish, lamb cutlets and something from beef, grilled or stewed chicken. All without frills. Salads, as everywhere in Turkey. The waiters in the restaurant work well, and it's not their fault that the napkins on the tablecloths are full of holes. The barmaid at the main restaurant obviously needs to be fired - always dissatisfied, her mouth does not close, sloppy, flooded bar counter all the time.
On the 6th day they stopped spreading dried apricots and Turkish delight. There is no assortment of fruits: apples, plums, tasteless nectarines and melons, sour tangerines. There is no watermelon, pineapples and grapes too.
It is difficult to feed children.
There is practically no animation, it is designed for the Germans.
In general, I don’t know, Flies - they are in the restaurant, and at the bars, and on the beach. There are many cats on the territory, freely go everywhere, and in restaurants too - not everyone may like it. Smoking is everywhere, so those who cannot tolerate tobacco should look for a place where they do not smoke.
I would not recommend this hotel to any of my friends.
Room cleaning every day (weak, the dust was not wiped), replenishment of the mini bar daily (water 2 bottles of 0.5 l each, cola, fanta, sprite 2 jars each), towels were changed every day and on request, shampoo and gel were set 2 times, The bed was not changed once in a week.
Food: a lot! A variety of vegetable dishes, meats, salads, cheeses, olives, sweets, fruits (melons, apples, tangerines, pears, nectarines). Food is almost around the clock, from 7 am to 24 pm you can find what to eat. Everything is very delicious! There are refrigerators throughout the hotel where you can take water or ayran. Drinks, tea, coffee, cocktails, alcohol without time and quantity restrictions.
Sea: it's gorgeous! Moderately cool and very, very clean! I have never seen such a clean sea in my life. Even at a depth you can see every pebble. The beach is large, there were enough sunbeds, umbrellas, towels were issued for a $10 deposit card. You can sunbathe on the beach and on the pier. Sunset in the sea is small pebbles, I will not say that it is very comfortable, but not fatal either. It was also possible to enter the water from the pier along the wide steps. From the pier you can feed the fish, of which there are a great many.
The pool is small for children with two tiny slides and large for adults with sun loungers and tables.
The hotel is focused on the Germans, who are the majority there, the Turks. Mostly middle-aged people and older couples. Warning: smoke a lot. Everywhere: lobby, bars, restaurants, beach.
Animation in German and English. The staff almost does not know Russian, but tries to understand and help. With the help of gestures and weak English, any problem can be solved. Special thanks to the hotel guide Mansur. Thanks to him, our vacation was a success, despite all the efforts of the JointUp company to spoil it.
Wi-Fi is available at the reception and lobby, a little in the restaurant, sometimes it reaches the beach, weak but there. When everyone goes to sleep, it generally flies.
If you have any questions I will gladly answer. I would return to this hotel, but my agent says that you need to expand your horizons and not get hung up on one place. ??? ?