Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
3.0
Cleanliness:
4.0
Food:
4.0
Amenities:
5.0
The hotel was offered by TRAVEL AGENT TOV "CORAL TRAVEL MARKET" as exclusive, with 2-bed room (DELUXE JACCUZI), ULTRA ALL INCLUSIVE type of food.
From Bodrum Airport they were taken to the hotel in an old, decrepit bus, without air conditioning, it did not reach the hotel, in 2 stages passengers were transferred to a minibus and taken on it. It didn't make a very good impression.
At the hotel, at the reception, none of the promised English- and Russian-speaking guides turned out to be, so it was impossible to get information about the hotel. They offered to fill out a questionnaire, for some reason in German. We arrived at the hotel at 9-00 and waited until 14-00 at the reception. Things stood in the hall, we were not offered a place to store them. They searched for everything. The room we were given looked depressing. Old furniture, dilapidated, sometimes torn and dirty wallpaper, a socket torn out of the wall, a jacuzzi - huge, and not very clean. There were no towels in the room.
We were very tired, but again went to the reception, in the evening 1 person appeared there, speaking English and Russian. We asked him to inform us about staying at their hotel and resolve the issue, at least with towels. It took 2 hours, after the call, no one brought us towels. This is outrageous, I had to look for the maid myself, who, apart from the Turkish language, did not know any, and explain everything to her.
I suggest that the hotel management organize the normal work of the reception, give the arriving guests all the information about the hotel and services immediately upon the arrival of the guests, and not after 5 days of their stay.
I suggest - once a month to conduct an expert check of the rooms for compliance with technical and sanitary standards.
Next is the question of nutrition. One main restaurant - Asgard - looks unremarkable, cheap furniture, dull design, as in the whole hotel. Breakfast is monotonous, leftovers from dinner are served, the choice of dishes is small.
Lunch - more choice of dishes. Dinner - not bad Breakfast out of 5 points - 3 points, lunch - 4 points, dinner - 4 points. From time to time flies fly over the dishes, fruit (very small choice) - Drosophila appear, this is not acceptable!
Of the bars, I liked only the Dotto Snack bar, with good service, fresh food and drinks. He deserves 5 points.
Housekeeping - 3, maximum 4 points.
In general, the hotel staff is polite, attentive, if you manage to explain to them what the problem is.
The beach at the hotel is very small, there are not enough sun loungers for everyone, as well as beach towels.
The internet in the hotel is very weak.
In general, I rate the hotel at 3 and a half, a maximum of 4 points (out of 5 possible)
I will not recommend this hotel to my friends.
By the way, the representative of the travel agency that sold us a tour to the hotel appeared only once in all the time to offer us excursions, and to say that he does not deal with all other issues.
From Bodrum Airport they were taken to the hotel in an old, decrepit bus, without air conditioning, it did not reach the hotel, in 2 stages passengers were transferred to a minibus and taken on it. It didn't make a very good impression.
At the hotel, at the reception, none of the promised English- and Russian-speaking guides turned out to be, so it was impossible to get information about the hotel. They offered to fill out a questionnaire, for some reason in German. We arrived at the hotel at 9-00 and waited until 14-00 at the reception. Things stood in the hall, we were not offered a place to store them. They searched for everything. The room we were given looked depressing. Old furniture, dilapidated, sometimes torn and dirty wallpaper, a socket torn out of the wall, a jacuzzi - huge, and not very clean. There were no towels in the room.
We were very tired, but again went to the reception, in the evening 1 person appeared there, speaking English and Russian. We asked him to inform us about staying at their hotel and resolve the issue, at least with towels. It took 2 hours, after the call, no one brought us towels. This is outrageous, I had to look for the maid myself, who, apart from the Turkish language, did not know any, and explain everything to her.
I suggest that the hotel management organize the normal work of the reception, give the arriving guests all the information about the hotel and services immediately upon the arrival of the guests, and not after 5 days of their stay.
I suggest - once a month to conduct an expert check of the rooms for compliance with technical and sanitary standards.
Next is the question of nutrition. One main restaurant - Asgard - looks unremarkable, cheap furniture, dull design, as in the whole hotel. Breakfast is monotonous, leftovers from dinner are served, the choice of dishes is small.
Lunch - more choice of dishes. Dinner - not bad Breakfast out of 5 points - 3 points, lunch - 4 points, dinner - 4 points. From time to time flies fly over the dishes, fruit (very small choice) - Drosophila appear, this is not acceptable!
Of the bars, I liked only the Dotto Snack bar, with good service, fresh food and drinks. He deserves 5 points.
Housekeeping - 3, maximum 4 points.
In general, the hotel staff is polite, attentive, if you manage to explain to them what the problem is.
The beach at the hotel is very small, there are not enough sun loungers for everyone, as well as beach towels.
The internet in the hotel is very weak.
In general, I rate the hotel at 3 and a half, a maximum of 4 points (out of 5 possible)
I will not recommend this hotel to my friends.
By the way, the representative of the travel agency that sold us a tour to the hotel appeared only once in all the time to offer us excursions, and to say that he does not deal with all other issues.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- There are some advantages, but in general, out of 5 stars in the hotel, only free vodka
- I do not recommend
- I do not advise, there is no service, this hotel needs to be assigned 3 stars, 5 does not smell there
- Terrible
- The hotel does not match the stated stars. Dirty rooms, low-skilled staff, small selection of food
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