The hotel does not match the stated stars. Dirty rooms, low-skilled staff, small selection of food

Written: 26 july 2020
Travel time: 12 — 18 july 2020
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 3.0
Food: 6.0
Amenities: 6.0
I'll start with the fact that in Turkey 10 times, in this region in 4. There is an experience of 5-star hotels. I believe that this region is the most comfortable for recreation in terms of service and climate.
The hotel has many disadvantages:
1. Dirty, bad cleaning (his absence for 3 days, except for the replacement of towels, nothing happened until we talked at the reception). There is no disinfection of anything that should have been during the epidemic! ! ! !!
2. The staff does not understand English, is not "qualified", there is a "seasonality".
3 The food is not tasty, the choice is very small, save on everything.
4. At the bar alcoholic beverages only locally produced, no juices, no fresh fruit, only powdered.
5. The area of ​ ​ the beach and the hotel itself is not large, and needs care.
6. There is no Wi-Fi in the whole territory, only at the reception, limited access to sites.
7. "Unclear" Jacuzzi in the rooms occupying the north gauge.

8. It is possible to get to Bodrum only by taxi.
9.
The hotel was to be filled by 50% for the quarantine period, but in fact 90-100%.
10. To my remarks to the representative of the tour operator TUI, I heard the answer, "Well, we haven't read the reviews! " (That's why I decided to write for the first time).
Of the pros:
1. There was a good view from the window (after "talks" with the hotel manager).
2. Beautiful beach (though not large) with comfortable sunbeds, clean sea.
3. No children (quiet stay on the beach).
4. Location of the hotel in relation to the airport in Bodrum, go min. 20.
5. Of the vacationers are mostly Turks, a few English and Ukrainians.
6. Good transfer in both directions, comfortably reached (operator TUI).
7. From food I can note - it's watermelon and cheese, and a trip to the a la carte restaurant, and delicious sea bass.
8. Comfortable bed in the room.
9. There was an evening with live music, very professional and beautiful.
In general, I do NOT RECOMMEND! Given that the price per hour of writing a review has tripled, you can very much "spoil the rest. " Price-quality does not match.
Translated automatically from Ukrainian. View original