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2.0
The hotel does not correspond to this 5* category. Do NOT recommend - absolutely! The price for the tour is $1300. Funds were wasted. Therefore, when choosing a tour, once again think and consult with a travel agent, read the comments - the real picture in this hotel. There are a million hotels in Bodrum, there is a choice. Therefore, you need to pay for quality, service that corresponds to reality. But ONLY NOT IN THIS HOTEL. Hotel Diamond of Bodrum is rented out this season. Engaged at the moment people who probably do not have the slightest idea in the tourist industry. During the stay at the hotel, there were a number of shortcomings that spoiled the holiday. Repair work was started at the hotel at the height of the season, the elevator does not work, it is turned off. per 1. One elevator for the entire hotel, which is used by both staff and hotel guests. Periodically, the lights were turned off, because the hotel is carrying out welding work, a team of builders is working, constant noise. In the evening they begin to plaster the walls - it is also difficult to walk up the stairs.
Meals: Breakfast - constantly - monotonous - boiled eggs daily is a tradition. An omelet is not always present, croissants are at least, it's either lucky or you get it, or you don't. NOT used eggs for breakfast, smoothly switch to a primitive salad for lunch, just pour mayonnaise. And so every day!!
Lunch is a little more varied fried mackerel is not fresh, 1 type of soup is usually tomato, sweets, fruits.
Dinner rice, fish, meat, I can’t say anything special about nutrition - everything is ordinary, simple. The level is not for category 5 *.
Reminds me of a 3* hotel in Egypt.
Cleaning in the rooms - a minimum, superficially. Remove trash, replace towels and that's it. They don't even touch the plumbing.
When I checked in, they gave me a room where they didn’t even replace the bed linen after previous guests. Completely in the sand, pile, garbage. We immediately turned to the administration, the manager came, the cleaning lady apologized and replaced the bed set.
Repeatedly cleaned the room, just took out the trash and that's it. I had to explain that wet cleaning of the room was necessary. And it's surprising, to be honest. Hotel 5 * tour price 1300$!!!
They save ordinary paper napkins - on the tables in the restaurant - no. You have to ask the waiter constantly.
We also observed this picture: the packages for cutlery ran out, the staff simply served a knife and fork on a napkin.
For several days there were no individual paper napkins on the table for serving for each client, so immediately on the table without tablecloths and napkins.
I would like to display one more moment, it was too surprising...
At lunch, the soup was served in a dirty bowl. That is, completely along the contour, the remainder of the previous puree soup - the dishwasher did not wash thoroughly, a dried contour remained. In general, for Diamond, perhaps this is the norm?
Ordered coffee, same! The cup was badly washed, the same situation!
The rest of the previous coffee. Hotel management, please learn how to wash dishes thoroughly.
We pay you for quality and service!! ! But in your hotel, alas, it is not!
The price of the hotel does not match AT ALL!!!
A huge number of local Turkish tourists. The hotel is full of Turks. Very noisy, it's just a farce. They gather in companies for dinner, lunch shift tables together, sing songs.
These events are very loud and noisy.
For dinner, a huge number of queues, everything is very fussy, lack of pivot tables, napkins, cutlery. There is no desire to go to dinner at all. It's just kind of crazy. This is the first time I've come across this and I'm seeing it.
I don't recommend this hotel at all. For this price, you can relax much more comfortably.
The air conditioning in the room did not work, upon arrival they immediately turned, they said that the technician would fix it. But even no one appeared during the rest period to solve this problem, although they were repeatedly reminded. The room is very hot. This is how the real picture of this hotel looks like. What a waste of money spent on vacation. Mistake in choosing a hotel, like this!! !
Meals: Breakfast - constantly - monotonous - boiled eggs daily is a tradition. An omelet is not always present, croissants are at least, it's either lucky or you get it, or you don't. NOT used eggs for breakfast, smoothly switch to a primitive salad for lunch, just pour mayonnaise. And so every day!!
Lunch is a little more varied fried mackerel is not fresh, 1 type of soup is usually tomato, sweets, fruits.
Dinner rice, fish, meat, I can’t say anything special about nutrition - everything is ordinary, simple. The level is not for category 5 *.
Reminds me of a 3* hotel in Egypt.
Cleaning in the rooms - a minimum, superficially. Remove trash, replace towels and that's it. They don't even touch the plumbing.
When I checked in, they gave me a room where they didn’t even replace the bed linen after previous guests. Completely in the sand, pile, garbage. We immediately turned to the administration, the manager came, the cleaning lady apologized and replaced the bed set.
Repeatedly cleaned the room, just took out the trash and that's it. I had to explain that wet cleaning of the room was necessary. And it's surprising, to be honest. Hotel 5 * tour price 1300$!!!
They save ordinary paper napkins - on the tables in the restaurant - no. You have to ask the waiter constantly.
We also observed this picture: the packages for cutlery ran out, the staff simply served a knife and fork on a napkin.
For several days there were no individual paper napkins on the table for serving for each client, so immediately on the table without tablecloths and napkins.
I would like to display one more moment, it was too surprising...
At lunch, the soup was served in a dirty bowl. That is, completely along the contour, the remainder of the previous puree soup - the dishwasher did not wash thoroughly, a dried contour remained. In general, for Diamond, perhaps this is the norm?
Ordered coffee, same! The cup was badly washed, the same situation!
The rest of the previous coffee. Hotel management, please learn how to wash dishes thoroughly.
We pay you for quality and service!! ! But in your hotel, alas, it is not!
The price of the hotel does not match AT ALL!!!
A huge number of local Turkish tourists. The hotel is full of Turks. Very noisy, it's just a farce. They gather in companies for dinner, lunch shift tables together, sing songs.
These events are very loud and noisy.
For dinner, a huge number of queues, everything is very fussy, lack of pivot tables, napkins, cutlery. There is no desire to go to dinner at all. It's just kind of crazy. This is the first time I've come across this and I'm seeing it.
I don't recommend this hotel at all. For this price, you can relax much more comfortably.
The air conditioning in the room did not work, upon arrival they immediately turned, they said that the technician would fix it. But even no one appeared during the rest period to solve this problem, although they were repeatedly reminded. The room is very hot. This is how the real picture of this hotel looks like. What a waste of money spent on vacation. Mistake in choosing a hotel, like this!! !
Translated automatically from Russian. View original
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