Hammam in the room and disregard

Written: 7 june 2021
Travel time: 31 may — 10 june 2021
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 2.0
Food: 6.0
Amenities: 7.0
The hotel was chosen by location (I had never had a rest on the Aegean before) and, of course, by reviews.
I must say right away that in our coronavirus time, it is very difficult to rely on reviews. Therefore, we looked at the price. We took a tour from Anex, but more on that later.
Since this is not the first time in Turkey, there is something to compare with. The location of the hotel is awesome. It cascades up in one of the bays of Bodrum and the views are just bombing. Yes, the territory of the hotel is small, but here everything is so reasonably thought out that with a minimum of body movements you get a good rest. Elevators, literally penetrating the hotel, allow you to get to any corner without spending time and effort. The pool is modest in size, but there are two separate areas for small children (depth 0.5 m). A small beach, which is part of the city. But, a sufficient number of reliable sunbeds and quality umbrellas, which are added on request by the staff. Beach towels without restrictions and cards, which allows you not to carry them from the beach to the pool. We were a little unlucky with the temperature of the water in the sea, + 20 °. But this year, there are abnormally low temperatures around the world at the beginning of summer. The beach is pebbly, the entrance to the water without problems. Even European grandmothers entered the water without much effort. There is a small plastic pontoon from which diving enthusiasts can jump.

In the hotel itself, there are plenty of places to relax, where you can retire and drink, for example, coffee with a pleasant conversation. And just an incomparable view from the spacious terrace on the 7th floor and pleasant bartenders from the roof bar made us every evening, despite the sometimes quite windy evening weather, to sit out until midnight enjoying the surroundings and good drinks.
Separately about food. Breakfast is quite ordinary: scrambled eggs, scrambled eggs with tomatoes, boiled eggs (for some reason, only hard-boiled), fried sausage or sausages, a set of cheeses, tomato-cucumber-onion-salad salads in variations and fruits: apricot, peach, apples, melon, watermelon and absolutely inedible crunchy-sour plum. There is a choice of yoghurts with apricot, cherry, apple, peach, etc. , but there is a feeling that substandard fruits are crumbled into yogurt. Several types of canned compotes, which for some reason are signed in Russian as "apricot compost". Fans of dry breakfasts also have something to profit from. Several (up to 5) types of pastries. Tea-coffee, ayran, pepsi.
Lunch and dinner are more varied in content and number of dishes.
The requirement to wear a mask is strictly observed, of which a sufficient number is provided at the entrance to the main restaurant. Courteous and attentive waiters do not allow you to relax, but at the same time create a feeling of comfort and convenience. Alcoholic drinks of local production without restrictions and quite tolerable quality.
The contingent of vacationers. At the time of our stay, ten to fifteen percent were Ukrainians (we also counted ourselves ???? ), %10 Poles and a lot of Turks. Feels like 60-70%. For the first time in a decade of rest in Turkey, such an interesting picture had to be observed. It is felt that the tourism industry in Turkey is going through difficult times.
Having reached this place (or maybe even earlier), you will wonder why I gave this hotel only three stars out of ten?

But, after all, I didn’t say a word about the number. This is where the biggest trick lies. At the very beginning, our wonderful guide from Anex, Katerina, said that, unfortunately, entertainment venues and restaurants, as well as the famous Turkish hamams, do not work in Bodrum due to quarantine. To which, we invited her to visit our room, a kind of branch of a Turkish bath with a non-working air conditioner. More precisely, the air conditioner was buzzing and trying to create comfort, only cold air was not coming from it. Naive and ingenuous, we complained to everyone for seven days of rest: our guide, went to the reception every day, even the cleaner was informed. But only an empty liter bottle of whiskey entered our situation, with which we prop up the open door of the room for a little bit of ventilation. Fortunately, the windows overlook the inner cool courtyard of the hotel.
The guide left the connection on the third day of communication, promising to finally bring complaint forms (heartfelt greetings to Anex-tour! ). The reception for five days courageously accepted our messages, and when we asked about the reaction, jokingly threatening that we would move to sleep on the sofas in the lobby, they began to shrug and show the messages of the technician, who, as we understood, meant us all.
Conclusion: we strongly do not recommend this hotel to potential vacationers who do not want to play roulette because of the disregard of the staff and administration for tourists. Think for yourself, at any time when a problem arises, you can be alone with its solution. As far as I understood, the hotel has a systemic trouble with air conditioning in rooms on the 4th floor: 1401-1408. And the staff, knowing this, just turns on the fool.
Since this is not the first time we have used the services of the Anex tour, we would like to wish this wonderful company not to mess with problematic hotels, such as Diamond of Bodrum, no matter how many stars they draw for themselves. And the HR department should be more careful in selecting staff.
With Olympic greetings, sweaty and therefore angry tourists from Kyiv.
Translated automatically from Russian. View original