We had breakfast. Went back to reception to see if the room was ready. We specially booked a room back in Moscow, in the Maracan style. We are told that, since we have ordered an individual number, it is still being prepared. At 13-30 the room is ready. I think finally. While the family is on the beach, I get into an electric car with a luggage carrier and go to my room. This unfortunate driver twice managed to fly out of the road and knock down clay pots for garbage that stand along the edges of the road. A great start to the holiday... We passed one building, another, a third, I think, when will they take me to my cherished room in the Maracan style? The road along which the bus drove us to the hotel has already appeared !! ! AND WE FINALLY STOP!! ! As the navigator later showed, from the room to the sea 800 meters !!!!
We go up to room 7204. Balman takes out the keys... of course it does not work !!! ! My mood dropped even more. He, smiling, says that he will now bring new keys. WAIT 30 MINUTES. This, despite the fact that my family is tired and does not know where their dad is. Half an hour passes, he comes back with some kind of device to connect to the electronic lock. With a smart look, he connected it to the lock, pressed the buttons and could not open it. Here I begin to understand that the rest will be specific. The boy safely jumps into his electric car and drives away. The family is already looking for me. Fifteen minutes later, a technician appears and opens the room with a master key.
I go. . . and what do I see!!! ! THIS IS A REGULAR STANDARD ROOM! And where is the vaunted Maracan style? Or this style with a touch of Turkish? They brought my family. I will not write what my wife said about me, but she did not accept my excuses about a broken lock and equipment. Seeing the number, she switched her anger from me to this maracan style. I started calling Moscow. They replied that they would. While they were sorting out, they went to inspect the hotel.
The hotel grounds are very beautiful, everything is well maintained and clean. The beach is far to go, but we hoped that we would be relocated and the rest would be as it should. We were wrong. After a while, we went to the reception desk (helpers from Tui's company) and explained the situation. THEY MADE SERIOUS FACES and went with us to the reception desk. As expected, the receptionists gently sent them and for one us. However, nothing surprising. True, they promised that tomorrow everything would be fine and we would be moved to another room.
The next day, I again went to the counter, they looked at me quite unkindly. Gritting their teeth gave the keys to another room. I already knew for sure that nothing good would be offered to us, but still. Let's go see the new number. The room was exactly the one we ordered, but it was located under the mountain!!!! ! Yes, I was not mistaken under the mountain. That is, when you go out onto the balcony, then you have a huge earthen rampart in front of you and people are walking along the top of the road.
Everything, with the replacement of the number is over, we will live in the old one. The safe in the room does not work. I called the front desk and they brought another one. CLOSED!! ! I spat on him and no longer spoiled my nerves from the completely useless work of the reception staff.
I am finishing my literary style. Further I write only the specifics.
We always went to the restaurant an hour and a half after opening. One day by this time the table cleaners had already begun to clean the tablecloths, although there was still an hour and a half left before the end.
All hotel staff (reception, animation, photographers, bus drivers and other Tui employees) ate together with the hotel guests, and at the rush hour. The kitchen staff at the guests did not hesitate to approach the distribution and take what they needed from the Swedish line. Sugar is only lumpy.
Although the hotel positions itself as a children's hotel and many kids eat porridge with sugar. Kneading lump sugar every time is, to put it mildly, not very convenient. Place teaspoons on wooden sticks. And this is in a five-star hotel. There are only two coffee machines with natural coffee in the dining room (1000 guests). And one of them didn't work for two days.
FRESH ORANGE JUICE IS A SONG IN GENERAL!! ! Of the three juice presses, only one works properly. Near the place where the juice is squeezed out is dirt and puddles from this very juice. The trays on which the presses stand are buried in mud. There is only one microwave for the whole hotel, and if you want to feed your child on the street, you will have to heat it in the central dining room. Porridge on the line is in large, but not deep trays, you have to pick it up with a spoon. Next to breakfast are tureens with soup! Why soup for breakfast? After all, you can pour porridge there and put a ladle next to it.
Dishes that are on the street near the pool are cold. Do you want to warm up? Welcome to the central dining room. The so-called à la carte restaurants are a special topic. I won’t talk about everything, but I’ll tell you about Italian. We ordered a caprese salad, meat steak, fish steak and risotto. I will not describe all the colors (the meat steak was completely raw), I will say that they only ate a fish steak. The rest of the Italian cuisine is not like at all.
Reanimators, oh sorry animators, "dead", saved only volleyball. On the playground there is a place of soft cover, sand!! ! Every time the child had to wash it off with water. In the middle of our stay, all bottled water refrigerators were removed throughout the hotel. What for? Saving? BUT THE HOTEL IS NOT CHEAP!
So dear hoteliers do not be offended by this review. There is no need to be offended by the TRUTH.
Claimed sports activities including zumba, yoga, Pilates, etc. - everything is very far from the concept of sports and fitness. There is archery and it seems, as tennis is declared, but have not yet met. There are no turtles and squirrels here - there are 3 cats, a chicken and a rooster on the territory. You can’t enter the pool with a jacuzzi either - everywhere there are children without panties, who, of course, can’t stand the toilet. From alcohol - 2 types of cocktails, diluted light beer and whiskey.
There is no evening program. There is sometimes something mediocre, mostly baby mini disco or something like that. There is 1 ping pong table for the whole hotel. NOTHING MORE.
Of the pluses - the rooms are chic, the staff is friendly and helpful, the animators are nice, the rooms are cleaned very very average. The food is normal, the choice is not rich, but no one will go hungry. The beach is small.
I try to describe the nuances that she did not know, reading a bunch of reviews before the trip.
We were housed for 15 minutes in the far part of the main building. The room is spacious, very clean, the furniture is not damaged. The plumbing was brilliant. Braid not notch, clean. There are separate dumps in the shower (for safe and hazardous waste).
In the hallway quite a spacious closet with automatic lighting, there is a safe (with a socket inside - to recharge the bodies, for example), a mirror and hangers.
In the main part of the room - laminate, pleasant to the touch.
Good mattresses, a variety of light. Curtains allow you to make partial shade during peak hours of the day and it is very convenient for rest.
There is a terrace - 2 chairs, table, hanging dryer for swimwear.
The room was cleaned really carefully and every day even without a reminder with a special badge on the door.
It seems that Tuesday is a "day without cleaning" within the framework of the hotel's environmental policy, but if necessary, they can put things in order on this day as well. Surprisingly, leaving the dollar on the bed - he was waiting for us when we returned, then thanked the girl personally.
The area is huge, well-groomed and clean. It was an active period of cicadas, sometimes muffled all other sounds: ). Turtles, lizards, cats were often seen in the area.
The main restaurant - well, here I just do not know what to eat at home those who have a small selection of dishes in this hotel. Very tasty stewed tongue, grilled dorado, moussaka, crayfish, various types of pilaf, ravioli with cheese or spinach, dishes from the chef almost every night. On Saturday night, the restaurant is entertained by musicians with violin and accordion, and on Sundays on Turkish evenings - some local instruments.
There was also a huge ice cream cake in the dough, which was carried across the hall with fireworks - in the form of a loaf, and inside 3 balls of ice cream of different flavors.
Vegetables, fruits, sweets - above all praise. In the evening we tried to come to the beginning of dinner to take a table on the terrace overlooking the hotel and the sea. The waiters are nimble, the dishes are high quality, no comments on the cleanliness of the hall.
As for the ala carte, we personally liked the Turkish one more than the Italian one, except for the location. Who will be in Italian - delicious tiramisu and pasta only with seafood, and everything else and even salads - very mediocre (mostly the best restaurant).
BEACH! in fact, my biggest point that aroused suspicion. In fact - he is cool, marked with a blue flag for a reason. The sand is cool, pebbles 1-1.5 m at the entrance to the sea and behind it again a nice sand underfoot. On our first night the water temperature was 28 degrees, it's something incredible))).
There were enough sunbeds at any hour of the morning / afternoon / evening. Rescuers and guards were visible, responding quickly to any situation. I recommend the beach, in a word.
The beach and pool bars have local cognac and martinis - quite decent, you should ask about them. well, various cocktails, including shakes, of course. Good coffee in Turkish or freshly ground from the machine (cappuccino, latte, espresso, americano), cocoa - also in different locations, not just on the forehead.
Animation - well, beautiful, everyone praises it, you can always find a job. I advise you to pay attention to the underwater bike path in the pool; ). Children from 4 years old are engaged in aqua make-up, various quests, some seals and everything else at a normal level. A blue T-shirt and a panama hat with a toucan are a gift.
Reception - responds instantly, well done.
It is also worth noting the spa. The hammam and sauna are free, and a 2-hour foam massage, salt peel and stone therapy are available at an additional cost.
Very, very worth a visit, you can negotiate for $ 60. Impressions are guaranteed.
Coxsackie viruses were not noticed, dumpsters and hand sanitizers at every turn.
Among the disadvantages - insatiable tourists, who left behind mountains of food and fruit on plates in the restaurant. But this is the moment of skin education.
In general, I really liked it. The hotel pleased and provided a truly quality holiday for our family.
The price for early booking was quite suitable for us. We knew that this was not a luxury hotel, but an ordinary hotel with a family holiday concept. We didn't have high hopes, so we weren't disappointed. Only at the end of the holiday, when apparently there was already 100 percent occupancy, were there noticeable differences at the beginning of the holiday (beginning of the season) and at full load.
Meals: adults and children - at an excellent level the first week, (a variety of adult menus, no queues near the grill, fruits and strawberries), then it’s also not bad, but there were more people and there were a little queues.
The children's menu is simpler, but there is something to feed (cereals, eggs, pasta, mashed potatoes, vegetable puree, vegetables, turkey meatballs, sausages, chicken, soups were not always spicy in Turkish). For moms there are sterilizers, a microwave, a blender (3 nozzles, always clean during my rest period). In general, of course, there is a focus on Russian cuisine, but so far, all the same, cuisine with a strong Turkish accent. It all depends on what children are used to eating at home. My children did not starve, because fish natures, especially one-year-olds and at home, are accustomed to eat lentils and cereals. We ate both in the children's restaurant and from the adult table. (I had 12 jars of different types of baby meat purees with me, I ate it once a day and 2 types of instant cereals / buckwheat and rice - I took it in case of a virus, it was not useful). There were no viruses in our period. I will make a reservation right away that they took all measures for prevention - they did not swim in the pool, they often washed and treated their hands and mouth.
(antiseptic for hands, antibacterial wipes and miramistin), for the prevention of intestinal infections in the middle of the rest, she fed everyone with enterofuril. Sanitizers in the hotel on every corner. I took the older one to the baby club 2 times for half an hour to bake pizza and fly into space. A huge first aid kit lay idle, hurray!
Beach: sandy, but there are pebbles seen that at night it is cleaned. With two children and a stroller, I didn’t want to go and look for free sunbeds ...I didn’t have to, there was a person who cleaned the towels of tourists who simply occupied the sunbeds in the morning. It was possible to complain about the lack of a free bed by calling a representative, the issue was immediately resolved. In general, the representatives (Tatiana, Rusim, Ali) worked well.
Check-in: arrived at 2.40 am, almost 12 hours before check-in. Settled immediately (10 dollars). The tea set in the room came in handy after the flight.
It used to be 2 different hotels. It’s great for children, lizards, squirrels, white rabbits in the bushes, turtles run around (we had our own pet turtle named “flashlight” lived in our wing and came to spend the night in the same place). In general, the department met our expectations and we had a great rest! Thank you!
Of the pluses, it is worth noting Martini and J&B whiskey, but only at the bar in the 18+ zone near the beach. Even with children sleeping in a stroller in the evening, from almost the only cozy and quiet place in the hotel by the sea (18+ zone), the waiters, and then the guestrelation, are quite harshly, albeit tactfully, kicked out. And this is a hotel in which there are almost as many children as adults.
The beach is long, but half of it is narrow and heavily strewn with pebbles. Meals without much choice, but occasional themed dishes. You can not get into free A La Carte, even trying to sign up at the beginning of the holiday.
In general, a fairly good hotel for families with children, but only if it is not the season and the price is adequate, given the above nuances.
I'll start with the choice of the hotel. The hotel was chosen for a long time. we went for the first time with a small child. According to the reviews and description, I really liked it.
The daughter endured the flight perfectly. The hotel is relatively close to Antalya, incl. we arrived well too. We were at the hotel at about 4.30 in the morning. We checked in within an hour. The room is excellent, with a balcony on the 3rd floor in the life building. There was a baby cot in the room. The territory of the hotel is very large, green, clean, well-groomed. The beach is sandy. A few pebbles at the entrance to the sea, but this is not critical. The sea is warm. For children, what you need. There is a children's pool, but the water is icy. There are different slot machines, but it’s paid. I can’t write anything about the animators because the child is 1.4 years old and we didn’t let her in. There was also a baby club, but we didn’t have time to get there. As for food for the child, they only took bananas and yogurt. There was nothing more to taste. There is something to eat in an adult restaurant. Our child already eats everything. So there were no problems with food. From fruits
apples, pears, watermelon, melon, plum, grapes, orange, grapefruit. Bananas are only for children. The food is monotonous, you get bored very quickly. But there is enough fish, chicken. Turkey. There was always orange fresh for breakfast. There was white, red, pink wine in the fridge. We liked it. You can make coffee yourself. There are coffee machines with natural coffee, which is not available in all hotels. The territory of the restaurant is not very large. I was very pleased with the coffee shop where you can sit quietly with a cup of coffee. There are paid and free cocktails at the bars. Cool chillout area, but we weren't there.
Everything started very well. But on the 3rd day of our long-awaited rest, our child's temperature rose to 38.0. And the next day, rashes appeared under diapers. At first we thought it was chicken pox. until complete recovery. And this is not very convenient. We decided to be treated on our own. We didn’t walk around the hotel. We ate in turn. The child was fed in the room. -feet, fingers, around the mouth. For treatment, I can advise KALMOSAN lotion, it relieves itching, dries, has an antibacterial effect. Of the antipyretics, I had nurofen with me, it brings down the temperature well, but best of all, something with paracetamol. Hepilor was sprayed in the throat, he was also with him. As for pharmacies, this is a problem. They close early. We bought in Antalya. There are many pharmacies in Antalya near hotels. We saw one in Belek.
Despite the current situation, we did not hang our noses. When my daughter felt better, we rented a car, the cost was 50 euros per day and watched the sights of Turkey. Believe me, there is something to see. Regarding shopping, I can advise Dipo's outlet.
In the end, I can say that we liked the hotel as a whole. But the current situation with the disease is not. Take care of your children. Do not visit the pools.
For lunch, there are usually two types of soup, veal meat, beef, chicken in various variations, delicious baked vegetables, fresh vegetables and fruits, delicious desserts. For dinner every day something interesting, yesterday there was a huge tuna, every day there is fish and meat. Fruits are usually watermelon, melon, pears, apples, oranges, grapes, figs, peaches, nectarines, apricots. Separately, I note the delicious olives and olives of several types (I love them very much)
Beach: quite clean, plenty of sun loungers, good shade from the sun. There is a very comfortable area for a quiet holiday. The sea is VERY warm.
Number: we had the cheapest room without a balcony, as we booked at the last moment and there were no others available. But the room itself is very clean. The interior is modern. I'll attach a few photos below. Thanks for the shower head. It is very pleasant to stand under it in the morning. There were no problems with cleaning the room: the bed and perfectly white towels were changed regularly.
The hotel is very active in entertaining guests. In the pool area all the time there are various games and activities and guests take an active part))). Lots of entertainment for kids too. The girls from the children's club are Russian-speaking and the children are happy to communicate with them.
The territory is very large, many pools. You can always find a quiet place in the shade of the trees by the pool. Or if you want to have fun, then you should go to the main pool. Wachtams will not be bored.