Kaya Palazzo Golf Resort 5*– Reviews

26
Rating 7.710
based on
26 reviews
№29 in the hotel rating Belek
8.2 Rooms
8.1 Service
8.1 Cleanliness
8.6 Food
8.6 Amenities
The hotel is located in Belek, 35 km from Antalya. Club type hotel built in 2013. The hotel is designed for the rest of discerning guests. Recommended for discerning travelers.More →
аватар valeriaaprel
 •  traveled 2 years ago
Rating 10.0
The hotel is located in Belek - the transfer was 30 minutes from the airport. We really liked the trip, the hotel is cool, beautiful, the food is also very diverse, added 2 kg each ???? The sea is very beautiful, I saw this for the first time, we generally went there as children and admired ????? ? Most importantly, upon arrival we were in for an unreal surprise, we were given a room with a jacuzzi and a sea view, on the 9th floor, champagne, fruits and a postcard with pleasant wishes on the table, the jacuzzi was right in the middle of the room, it was very cool and unforgettable. … More ▾ The hotel is located in Belek - the transfer was 30 minutes from the airport.
We really liked the trip, the hotel is cool, beautiful, the food is also very diverse, added 2 kg each ????
The sea is very beautiful, I saw this for the first time, we generally went there as children and admired ????? ? Most importantly, upon arrival we were in for an unreal surprise, we were given a room with a jacuzzi and a sea view, on the 9th floor, champagne, fruits and a postcard with pleasant wishes on the table, the jacuzzi was right in the middle of the room, it was very cool and unforgettable.

Their lobby bar is just cool, the bartenders made delicious cocktails, there are quiet corners for relaxing in the evening, you can go to the animation. Although the hotel is not large, there was enough space for everyone. We went to Alanya on our own twice and it was also very cool, you can not take excursions there, if it's not scary ??? ? We were on the chic Cleopatra beach, we dreamed for a long time, I recommend it to everyone.
The minibuses and people of Turkey are sooo loud, but friendly, the main thing is there is no language barrier, everyone speaks Russian.
I still want to go there, but already either to Alanya or Antalya itself, and to get to know Turkey better for two weeks or more.
We wish everyone to travel and once again thank the travel agency "Red Cat" for your work, throughout the trip you led us and were constantly in touch.
аватар link_x
 •  traveled 3 years ago
Rating 4.0
More bestial attitude for 12 years of trips to Turkey did not meet. While not spoiled by macroroyals and the like, previous hotels were a level below or equal. We chose the hotel because we got their three-room suite. They settled us, 5 people, in a 2-room apartment. At the same time, without even bothering with the question of how we will accommodate there - the beds are prepared for three. … More ▾ More bestial attitude for 12 years of trips to Turkey did not meet. While not spoiled by macroroyals and the like, previous hotels were a level below or equal. We chose the hotel because we got their three-room suite. They settled us, 5 people, in a 2-room apartment. At the same time, without even bothering with the question of how we will accommodate there - the beds are prepared for three. All attempts to achieve a settlement in their room category ran into the answer: there are no places, we will relocate when they appear. Maybe tomorrow, maybe the day after tomorrow, maybe in 5 days. I had to naturally beg for an additional set of linen, going to the reception three (! ) times, while listening to “so they brought you everything, what are you dissatisfied with? ”.
аватар S.krivorychko
 •  traveled 4 years ago
Rating 2.0
We chose this hotel after reading the positive reviews. Now everything clearly does not correspond to them. Knock out the slippers - a day, replenish the mini-bar - three scandals, the food is cold, 5 types of ice cream ended at dinner an hour before closing, they didn’t take out a new one, they told the children: here’s a berry one, it doesn’t fit - they are free. … More ▾ We chose this hotel after reading the positive reviews. Now everything clearly does not correspond to them. Knock out the slippers - a day, replenish the mini-bar - three scandals, the food is cold, 5 types of ice cream ended at dinner an hour before closing, they didn’t take out a new one, they told the children: here’s a berry one, it doesn’t fit - they are free. There are no lifeguards at the pools, not even in the kids club. At sea there is sometimes, despite the red-yellow flag. They do not respond to complaints. Communication with the administration ends with the words: we have just opened, we are setting up work. And this is with the money they take. The child drove a splinter, holding on to the untreated railing, they said that it was in the hospital, they did not have tweezers. The crap toilet in the lobby was said to be removed over time as they do it once an hour. And so in everything! This is an Egyptian troika, not a luxury Turkish hotel. Tui was promised to be resettled, we are waiting. So if you want to feel like in an abandoned barn for a lot of money, then you are here!
Так выгляни туалет в центральном баре в отеле. Никого не смущает. Так выглядит какао, приготовленное ребёнку, которому досталась холодная картошка и не досталось мороженого. вместе с персоналом выяснили, что какао мало положили. А что удивительного для пятёрки с припиской люкс?! Вот мостик с необработанными перилами, где дети загоняют занозы, и им отказывают в помощи.
аватар demon_wind
 •  traveled 6 years ago
Rating 10.0
We were at the hotel from 11 to 19 June. The cuisine is excellent (shrimps, crabs, oysters, salmon, chic meat), you just need to add salt, sauce and spices! For me, it's even better because there is an opportunity to create your own super-dish! Special thanks to the cleaning service in the rooms: Birgul and Jamila (they try to clean the conscience)! Many thanks to the Receptionist for settling in the room (the truth was not settled the first time, but I went to see several rooms because a small child and mother-in-law with sore legs). … More ▾ We were at the hotel from 11 to 19 June. The cuisine is excellent (shrimps, crabs, oysters, salmon, chic meat), you just need to add salt, sauce and spices! For me, it's even better because there is an opportunity to create your own super-dish! Special thanks to the cleaning service in the rooms: Birgul and Jamila (they try to clean the conscience)! Many thanks to the Receptionist for settling in the room (the truth was not settled the first time, but I went to see several rooms because a small child and mother-in-law with sore legs). I'll be back here again! For little things, shortcomings - I don’t want to write and I won’t!
Вид из номера Мясо По приезду шампанское и сладости! Вид на главный ресторан Рыба- меч Номер Мидии, креветки, устрицы!
аватар tataproject
The hotel was chosen based on reviews and how bloggers and photos advertised. The hotel is just the worst, and the staff is pure boors, as well as apparently the owners of the hotel themselves. WIFI practically does not catch even in the rooms, there is no need to even talk about the rest. In the main restaurant, the floors were never washed, they just sweep away the dirt and that's it. … More ▾ The hotel was chosen based on reviews and how bloggers and photos advertised. The hotel is just the worst, and the staff is pure boors, as well as apparently the owners of the hotel themselves.
WIFI practically does not catch even in the rooms, there is no need to even talk about the rest. In the main restaurant, the floors were never washed, they just sweep away the dirt and that's it. Waiters ignore visitors. There was also poisoning after visiting an Italian restaurant. Initially settled in Garden Sweet cottages. We drove in and almost fainted: everywhere there was mold, dirt, tattered linen, shabby corners, a broken bed, cobwebs, stained and peeled carpet. Only the bathroom was nothing, in which there was not even soap, terribly sealed tiles, etc. They asked to be relocated, they showed us the rooms are just as creepy as this one, or they said to pay 200 euros per day to move to the main building. we stayed until late in the evening with an 8-month-old baby and he overslept in a cafe. We paid extra and agreed to resolve all issues after. After that, the issue was never resolved. The staff brazenly lied, was rude, yelled, ignored our requests and communication. The agency also could not communicate with them because of the same. As a result, the general manager came out and said that we should go to another hotel))) then they would evict us, waving his arms and yelling and stamping his feet!! ! Just cattle! and bad people! everyone is just in shock around and as it turned out we are not the first and it seems not the last in this scam. . .
аватар Gulmaira
 •  traveled 6 years ago
Rating 9.0
Upon arrival, we were forced to accommodate very quickly and much earlier than 14.00 in the room, not upon request, but at the reception a polite and helpful employee named Gamze promised to replace everything the next morning. The next morning, without any prompting, Gamze performed flawlessly! It is immediately obvious that a person loves his job and people, which is important! The hotel is wonderful, the food in the restaurant is excellent, different types of meat and in all kinds, the waiters are unobtrusive and will serve drinks and clean the dishes, although there are those who do not quite remember that rattling while cleaning the dishes is bad form. … More ▾ Upon arrival, we were forced to accommodate very quickly and much earlier than 14.00 in the room, not upon request, but at the reception a polite and helpful employee named Gamze promised to replace everything the next morning. The next morning, without any prompting, Gamze performed flawlessly! It is immediately obvious that a person loves his job and people, which is important! The hotel is wonderful, the food in the restaurant is excellent, different types of meat and in all kinds, the waiters are unobtrusive and will serve drinks and clean the dishes, although there are those who do not quite remember that rattling while cleaning the dishes is bad form. It is impossible to write everything, everything is on "5"! About cleaning in the rooms: there are pluses and small minuses, although it is not always possible to clean the house perfectly. . . An iron is still needed in the room, if only in order not to give away the same small topic, to spend more effort on calling the service. . . The staff speaks a little Russian, but found a way out, if they do not understand the language - they communicate through applications - a translator, which facilitates communication and satisfaction of requests. The sea is cool, periodically waves, at 6 in the morning when there is no sun yet, it’s generally cool. There are a lot of sunbeds, although there are, of course, those that take from 7 in the morning, and they themselves will come to 10. But, we found free ones at any time. I don't know, someone there couldn't find an empty seat. On the pier, pavilions cost 160 euros per day, but in general there is no particular "tension". The waiters ride on roller skates and endlessly offer drinks. I won’t write about entertainment, because I didn’t participate much, but I always heard them. Evening shows are not very hot, but you can watch. In general, rest is good.
аватар Sabina.turano
 •  traveled 7 years ago
Rating 2.0
We went to the hotel after reading positive reviews. And once here, I do not understand who writes all these laudatory odes. Impressions from the hotel were completely spoiled by my husband's food poisoning with a temperature of 38-40 (suspects a squid with a strange taste), I had to take him to the medical center using insurance. … More ▾ We went to the hotel after reading positive reviews. And once here, I do not understand who writes all these laudatory odes.
Impressions from the hotel were completely spoiled by my husband's food poisoning with a temperature of 38-40 (suspects a squid with a strange taste), I had to take him to the medical center using insurance. Guest relations claim that this cannot be in their hotel, but the fact remains. The person was poisoned (they did not go outside the hotel) - the rest was ruined.
The cleanliness is zero, the floor was probably never washed, the photo is attached. The same windows on the balcony and dirty mosquito net. If your children are already crawling, then God forbid in such a hotel.
They wrote a lot that it is not necessary to take food for children, like everything is there. There is no elementary most popular canned applesauce, out of 10 days of rest there were 2 times. There are carrots, potatoes, peas, pears and apricots mixes. It’s good that I took it with me, but when my own ended, and it didn’t appear in the restaurant, I turned to guest relations. They said "it's over" and that's it. But an hour later they called the room and brought 6 jars.
The first Turkish hotel that has mosquitoes and some midges. They bit the child, and us too.
Animation zero, you will not find such boring evenings anywhere else. There is nothing for young people to do here.
Cocktails are made wrong, not tasty, and just do these potions bear little resemblance to Daiquiri, Cosmopolitan, Mojito.
I read about delicious champagne....if for you the taste of Soviet champagne, which has run out of steam, as if it has been open for 3 days with an undisguised alcohol smell, is it delicious? That is no questions.
Fresh orange is diluted. Grapefruit, apple and carrots are fine.
Very small area, nowhere to walk.
They clean the room badly, it seems that in haste, which is unacceptable for a "family" hotel, 90% are here with children.
All the time they do not report something from the bathroom accessories. Only on the 7th day of rest we were given a shower gel.
There are always queues near the elevators, as everyone is in wheelchairs, and the elevator is barely moving.
Pros: sea water pool, large selection of freshly squeezed juices (not only for breakfast), waiters are excellent (almost always).
In social networks, the Temnikova Hotel, Khilkevich and other bloggers actively advertised, but in reality it’s not at all deluxe
Пол после уборки номера
аватар emedia
 •  traveled 7 years ago
Rating 9.0
If you want to relax with children, and in the evening drink good alcohol that you are used to - you are here. If you like good company and relaxation at the bar, live music - you are here. Sea and beach - classic Belek. The selection of drinks is beyond praise. In principle, the Kaya chain - hotels are fully consistent with their value. … More ▾ If you want to relax with children, and in the evening drink good alcohol that you are used to - you are here. If you like good company and relaxation at the bar, live music - you are here. Sea and beach - classic Belek. The selection of drinks is beyond praise. In principle, the Kaya chain - hotels are fully consistent with their value. The Palazzo has a water park, ice cream, entertainment programs and, most importantly, a dissolved contingent, where there will only be one nationality, which is sometimes very pressing. In general, I recommend it, but not in season - from June to early September, you will not like even the best hotel in Turkey due to its overcrowding...
аватар dorl.erik
Who can't sleep at 5 in the morning, and the energy is in full swing - go to Kaya and you will be in trouble. what to do early in the morning! There you will not sleep at least until 7 am, and at night, at 5 am, you will gallop to take an umbrella and sun loungers on the beach, because there are only 50 umbrellas for three thousand vacationers there. … More ▾ Who can't sleep at 5 in the morning, and the energy is in full swing - go to Kaya and you will be in trouble. what to do early in the morning! There you will not sleep at least until 7 am, and at night, at 5 am, you will gallop to take an umbrella and sun loungers on the beach, because there are only 50 umbrellas for three thousand vacationers there. This is one umbrella for 60 tourists! Can you imagine this nightmare? Imagine this picture: dawn begins, and people are fighting for a place on the beach !! ! pier. Further, even worse. When by 6 o'clock in the morning all the places are occupied and the sun loungers are covered with things, the hotel workers wake up and HORRIBLE! - start watering the beach from rotating fountains. . and all our things, shirts, bags become wet, and so do we. and endure, it is worth removing a wet towel from the sunbed. how a crowd of other tourists who slept until 6-7 o'clock rushes to him! People go to the administration in delegations, they nod importantly, promise to report the problem to the manager, whom no one has ever seen in the eyes as the Wizard of the Emerald City, but they say that he is harsh like the Great Goodwin ! And the rare umbrellas on the beach are for design! And why do we need such a design, from which everyone was burned. Gentlemen hotel workers! Why did you make us feel so uncomfortable for our money? Who gave you the right to do such a disgrace? We came to the SEA to rest, but you did not provide us with this rest. by the way, for big money!!! . The food in the restaurant is fresh monotonous, pasta. potatoes of all kinds and rice. Lots of good fruit and cheese. There are a lot of flies in the hotel, tablecloths have never been laid, and mats on the tables that cannot be washed, so many children were sick. Unsanitary conditions. Fridge in room didn't work. contacted but to no avail. Could not help but write all this is TRUE! Because we, vacationers, think that all the excellent reviews are written by them themselves, hotel employees. Smart PR company. And no one will accommodate you upon arrival as they write! This is a scam. So think before you go. We are not sure that our review will appear - a good IT specialist at the hotel
аватар ssyrota
 •  traveled 11 years ago
Rating 10.0
It so happened that we went. Everything is wonderful in the hotel. There are no comments at all. Some photos of the hotel … More ▾ It so happened that we went. Everything is wonderful in the hotel. There are no comments at all. Some photos of the hotel
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avatar origami
All sites shout that the opening is June 2013, but you already have it open. Where exactly is the truth?
12 years ago  •  3 subscribers 4 answers
avatar pgalinka80
Please tell us about the hotel, in June we eat families with children 8,10, 12 years old, though everything is so bad judging by the reviews, accommodation in a bungalow, I read a lot about cicadas, they don’t really scare us, how is it with entertainment (disco, animation) , what kind of food, they write a lot that it is not very diverse, and in general about the hotel, thanks for the answers!
13 years ago  •  2 subscribers 2 answers
avatar evruban
to make porridge for the child.
13 years ago  •  2 subscribers 2 answers
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Отель расположен в п. Белек, в 35 км от г. Анталия. Отель клубного типа, построен в 2013 году. Отель рассчитан на отдых взыскательных гостей. Рекомендуем для взыскательных туристов.

Location В 27 км от аэропорта и в 35 км от центра г. Анталия, в 2,5 км от поселка Кадрие.
Description of the beach Длина пляжной полосы 200 м. Бар (бесплатно), кабинки для переодевания, душ, шатры на пляже платно.
  • 1st line
  • private beach
  • sand and pebble beach
  • pontoon or pier
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, камера хранения багажа, услуги консьержа, ежедневная уборка номера, услуги по глажке одежды (платно), факс/ксерокопирование (платно), Wi-Fi бесплатно (на всей территории отеля), услуги фотографа (платно), room service: круглосуточно (платно), 13 конференц-залов (на 15–3700 чел.), магазины, диетическое меню, 6 ресторанов — 1 основной ресторан, 5 a la carte: рыбный, стейк-хаус — бесплатно; итальянский, азиатский, ливанский — платно, по предварительной записи), 7 баров (один из них работает 24 часа), кондитерская Brasserie, 5 открытых бассейнов (1 из них с морской водой и подогревом), 1 крытый бассейн, у бассейна зонтики, шезлонги, матрасы, полотенца: бесплатно, кресло для людей с ограниченными физ. возможностями (платно). VIP-сервис: 24 часа услуги дворецкого, регистрация заезда-выезда в номере, индивидуальный шезлонг и сервис полотенец, расширенный мини-бар, бесплатный вход в Golf Club House, VIP-трансфер в аэропорт, VIP-павильоны на пляже, меню блюд и напитков для вилл, бесплатное посещение трех a la carte ресторанов.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • heated swimming pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
  • the hotel doesn't accommodate men without women
For kids 1 открытый бассейн, 4 водные горки, 2 детских клуба: мини-клуб 4–12 лет; teen-клуб 13–16 лет. Радионяня по запросу, депозит, детская коляска (бесплатно, под депозит). В основном ресторане — детское меню (обед, ужин), уголок для самостоятельного приготовления детского питания, детское баночное питание, йогурты. На Виллах для детей предоставляется: детский шампунь, по просьбе ванночка для купания, стульчик, горшок, молоко. В номерах канал с мультфильмами.
  • children's swimming pool
  • playground
  • kids club
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot
Entertainment and sports Аквапарк (7 горок для взрослых и 4 для детей), теннисный корт платно (18 кортов c бетонным или земляным покрытием), прокат теннисных ракеток и мячей платно, освещение теннисного корта платно, уроки тенниса платно, катамаран платно (с лицензией), моторные водные виды спорта платно, дартс бесплатно, аквааэробика бесплатно, бочче бесплатно, гольф платно (в 150 м от отеля — Kaya Palazzo Golf Club, 18 лунок), уроки гольфа платно, футбольное поле платно (4 поля), уроки подводного плавания платно, шахматы бесплатно, игровой зал платно, кинозал бесплатно, верховая езда платно.
  • water park and slides  FREE 
  • sauna/bath/hammam  FREE 
  • jacuzzi
  • table tennis  FREE 
  • volleyball  FREE 
  • football field
  • gym  FREE 
  • aerobics  FREE 
  • water activities
  • disco club  FREE 
  • casino
  • animation
  • celebration organization service
Description of rooms

В отеле 530 номеров и 13 вилл. Состоит из основного 5-ти этажного главного здания, 10-ти трехэтажных Bungalow и 13-ти одноэтажных вилл.

In the rooms

Элегантные номера курортного отеля Kaya Palazzo Golf оформлены в современном стиле и оборудованы кондиционером, сейфом, электрическим чайником и телевизором с плоским экраном и спутниковыми каналами. Предоставляется бесплатный Wi-Fi. В распоряжении гостей всех номеров собственная ванная комната. В некоторых номерах есть терраса с видом на бассейн и окружающую местность.

  • bath / shower
  • hair dryer
  • slippers and bathrobe
  •  FREE 
  • safe  FREE 
  • air conditioner
  • cable/satellite TV
  • phone $
  • internet wi-fi  FREE 
  • tea/coffee maker
  • balcony/terrace
The address Uckum Tepesi, Belek, Antalya, Turkey
Phones: +90 242 710 40 00
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчано-галечный пляж. Вход в море или с берега или с понтона. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Отель предоставляет услуги yes. Вы можете прекрасно провести время за игрой в футбол. В отеле есть водные развлечения. Обязательно сходите в казино, это особое удовольствие. О том чтобы Вы ни минуты не скучали позаботится анимация. Служба организации торжеств поможет изысканно отпраздновать годовщину свадьбы, день рождение или любой другой праздник.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).