At the hotel for the 2nd time in 2 years. I don’t see any cons so far, although she is still picky

Written: 23 september 2021
Travel time: 19 — 29 september 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
Good afternoon everyone! This is my 25th vacation in Turkey. I never wrote reviews about my vacation (and it was more often successful, less often - not very successful). In recent years, I often go to hotels that I liked earlier and where I have already rested. Why did you decide to write? This year, choosing a hotel with a friend, we picked up 3 different options. One of them is Papillon Aisha, in which my friend was not, and I was for the first time in October 2020. AND I WAS VERY SATISFIED! I do not choose a cheap vacation, according to the reviews of friends, tour operators, the Internet in our time is difficult to believe not to believe. I spend decent sums on my rest and health, I never save! Therefore, I can say that there is something to compare!
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Then for the first time I was surprised by the high-class work of the reception service: 247 are working, even at night, ready to help guests absolutely on any issue! So: I decided before this trip to read the reviews that people write.

And what do I see! Someone wrote that the hotel has lowered the level this year (poor cleaning of the rooms, waiters do not wait for drinks in restaurants). I was so surprised! I asked to read the reviews of my tour operator on different sites, answered that everything was fine.
In the end, my friend from 3 hotels chose Papillon Aisha. I was of course worried after reading some of the reviews. What if they wrote the truth? After all, the prize, Covid, and a whole year has passed since my last trip!
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That's why I hasten to dispel all your doubts! Everything turned out GOOD!
CLEANING: The cleaning staff is young, clean, towels are changed even more often than stated.
RESTAURANT: The waiters are polite, also young, they bring everything quickly, they come often. My fears were dispelled on the first day.
GESTRELEISHEN: The guest reception service is top notch, and does not reduce this level, which means a competent leader and a professional team!
BEACH: And we also know how to demand, and we don’t know how to read! In the toilet on the beach one sink does not work. A woman I do not know complains that the sink does not work for the third day! I went to talk about this cleaning lady, and there was a sign in 3 languages ​ ​ (!! ): not working! follow the rules for Covid! (by type of distance). That woman and I laughed at ourselves for a long time. Or maybe she would write a negative review.
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Summing up, I want to appeal to vacationers: the hotel is wonderful. If something touched / dissatisfied / upset you - please contact the administration and hotel staff. The hotel is a friend for its guests! And he tries for our good rest! Thank you once again for the rest and atmosphere in such a difficult time for all of us.
Dr. Galina, Moscow. 2021.
Translated automatically from Russian. View original
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