Как испортить себе впечатление от сети рейтинговых отелей How to spoil your impression of a chain of rating hotels

Hello. I usually don't write reviews, but this one hurt me, because a trip to this "hotel" was the most unique experience in all 12 years of forays to the Turkish coast. Firstly, initially we (a company of adults, 4 people) did NOT book it, because we read in advance that Aisha and Belleville are a kindergarten (in every sense, by the way), and decided to save up for a ticket to a more prestigious and calm Zeugmu (relaxeri level - who knows, will understand). That is, initially, already on the way to Serik, our vacation was completely overshadowed by the fact that the hotel administration, at the stage of requesting confirmation of places, blatantly lied that Zeugma was open, and because upon arrival they began to reshuffle us into a cheaper simple Papillon Aisha. Okay, OK, the hotel management are bastards, stupidly filling their budget hotels with people who go all out for a relaxing getaway, a really good and fat 5k. Okay. BUT! Upon arrival, the guides near the reception, tired and angry from all this news, tried in every possible way to reassure us, to convince us that we would not feel the difference compared to Zeugma, they say, the hotels are still the same network and they have everything in common, such as service, food, etc. . d. Although we never got to the hotel, which we have chosen with such love over the past month, I am 300% sure that there is a difference in them, and it is colossal. And for this widespread lies and attempts by hotel managers to screw up budget hack for a relaxation vacation - this really takes anger and because of this we will no longer buy vouchers for ANYTHING with the prefix "Papillon". For the leadership is trite fooling people, and by any means, including such dirty ones, is trying as best it can to recapture the season.
What did you dislike specifically about Aisha? The hotel itself, I don’t argue, is most likely an ideal option for a noisy, noisy and fun vacation with young children 4-7 years old, BUT (! ) Not for a company of four it’s good for adults (the average age is over 40), once a year honestly who wished to spend the cherished 7 days away from the crowds of young mothers with their children, children's cries and all this kind of fuss.
The territory of the hotel is small, but in the season when everyone comes with children, since they have holidays - the occupancy is like not 100, but all 110%, and it seems that the children are literally running over their heads - it doesn’t feel like that on the beach, but it’s very good felt near the pools and in the restaurant. During the entire "rest" of the so-called, because it failed and failed completely, we had a clear feeling that we ended up in some expensive private pioneer camp in the Russian south (for most of the guests are Russian-speaking).

But okay - there are plenty of children in the season. Another question is that not everywhere, there are SO many of them. However, yes, we did. . .
Another thing that has finished us off is the service. It is so miserable that associations with Egyptian hotels involuntarily arose, from the staff of which only unpleasant sensations remained. Turkey has never experienced such discomfort. But no - there was a hotel that managed to convince us that in Anatolia everything can be very bad. I'm not talking about the differences between the staff of different ethnic groups (except for the Turks, I saw either Kazakhs or Kyrgyz for the first time here, in short, apparently, people who were closer to us in terms of cultural and linguistic environment were specially hired to interact with Russian-speaking guests). I'm talking about ALL the staff thoughtfully optional, both room service (cleaning) and restaurant service (waiters). For this reason, the main restaurant cannot be called a restaurant at all - the canteen is a canteen: either you wait for appliances for 15 minutes, or you try to catch at least someone for the same amount of time to bring coffee, tea, juice or wine. Basically, I had to get drinks myself - go to a special counter and ask directly on the spot, without leaving anywhere.
"Anti-covid measures"! Guys, I understand that all this pandemic is still relevant now, I won’t call it otherwise, psychosis and managers must maintain compliance with the requirements of WHO (or anyone else), BUT there are things that need a serious revision of the concept. Firstly, if you care so much about safety, then why the hell are you not asked for the result of a COVID test, or the so-called. HES code? Secondly, is it okay that no one adheres to the norm of 1.5m distance at all, especially during rush hour in a restaurant in queues? Thirdly, is it okay that due to the struggle to prevent the spread of the virus, such queues accumulate during the distribution of dishes that you want or don’t want to, but you still risk catching something from the person behind you, breathing the same covid into the back of your head? However, I understand: all this anti-covid nonsense is now so ridiculous and far-fetched that it causes inconvenience to everyone - all that remains is to wait until the psychosis finally subsides, and for lunch in a restaurant it will be realistic to at least find a napkin holder with a few (as it should be from for reasons of hygiene), and not with one dry napkin, as they give now. And in order not to eat all the dishes, including dessert, with the same set of cutlery that was originally given to you. . .
In a word. The hotel, of course, has its advantages, but it was unrealistic for us to recognize them behind a ton of negativity, which comes through literally from everywhere (and by no means from scratch). We left with the feeling that we had not rested at all. It says everything.