5*only for territory!

Written: 18 june 2018
Travel time: 27 may — 25 june 2018
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 2.0
Cleanliness: 4.0
Food: 2.0
Amenities: 10.0
We arrived at the hotel with 3 families. I am with an adult daughter and with 10 and 2.5 years old children and also girlfriends with children of 5 and 4 years old. I arrived at night, so we were seated right away. the room is spacious, but with small children, the furniture is not thought out, there are sharp corners everywhere. Well, now everything is in order. 1 Room cleaning. In the first 2 days they were cleaned very badly, and on the 3rd day they passed by at all, and this is with a tip. Then my patience snapped, I went to the manager to swear, I'm not going to live in such conditions with children for a month! The guest relations manager, Olesya, is a very good employee. After 10 minutes, I had 5 people in my room, 2 of them were cleaning seniors, now they check and monitor the quality of cleaning. The hotel area is very good, clean beach and pools too. Well, now the main thing is the restaurant and the quality of food. It's just awful! The fact that every day is the same, it's half the trouble, in principle, there is everything, buckwheat rice is not cooked, pasta is also raw. fish, meat and poultry are available. You can’t stay hungry, but this is for an adult, but Children’s is just a nightmare ! ! Soup is always only chicken, children don’t eat raw buckwheat, but today is 18.06. it’s just that I went to complain like a hysteric again, there was sour rice porridge on the children’s table for breakfast! The floor of the tray was already gone !! ! In the children's room, the food is good, at least in terms of quality, but sorry, not everyone can have lunch and dinner there, my child perceives this as a game and it is not possible to seat him there, and there is no breakfast there. Yes, and I completely forgot the eggs, they don’t wash either! The children’s room is good with a good playground, but again there is But! This is the schedule of the rooms. they are open in the morning, in principle, when the children go to the sea and in the afternoon until 18:00. what to do with regime children do not know. all rooms are closed. Here is a schedule from 10:00 to 12:30 and from 14:30 to 18:00. in the evening there is a disco and shows, I can’t say anything about them, we don’t visit. While at this point I stop, another week here. I will continue upon arrival. Whatever interests you, write in a personal, there are a lot of photos and videos!
Translated automatically from Russian. View original