Cleaning is very poor in the room, crumbs in the corners, sand from the sea, towels do not change, they just fold them up again. The bed is also not changed. Local residents of Turkey stopped by the hotel for 2 days, as now Eid al-Adha. Interestingly, all the locals take PCR upon arrival. We just come to relax and during a pandemic there are such risks.
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Cleaning is very poor in the room, crumbs in the corners, sand from the sea, towels do not change, they just fold them up again. The bed is also not changed. Local residents of Turkey stopped by the hotel for 2 days, as now Eid al-Adha. Interestingly, all the locals take PCR upon arrival. We just come to relax and during a pandemic there are such risks. And there are so many people here. In the dining room in general there is no nightmare of places, we are looking for places. The floors are dirty. The cleaners don't clean up. Children's tables are generally a nightmare (legs are dirty) even the child has no desire to sit down. I call the reception, but there is no Russian-speaking manager. Around the pool, garbage from juices and water is always lying around. It's impossible to walk barefoot. There were not enough places near the pool as the locals stopped by for a holiday.
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• 13
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Disappointment. Belek is our favorite resort, during Covid we relied on the Crysral hotel chain, on their service. . . There is no animation, not at all (it passes in neighboring hotels during the day, but here it can be seen they decided not to spend money, there is an argument - Covid). But in the restaurant there are queues.
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Disappointment. Belek is our favorite resort, during Covid we relied on the Crysral hotel chain, on their service. . .
There is no animation, not at all (it passes in neighboring hotels during the day, but here it can be seen they decided not to spend money, there is an argument - Covid). But in the restaurant there are queues... queues are not for the faint of heart - from morning until evening. In the morning you have to stand for coffee, separately for an egg, separately for a salad, separately for a bun, cheese... the morning becomes not entirely pleasant.
Near the pool there is a sun lounger on a sun lounger, a place must be taken at 8 in the morning. There is a queue for the slides... oh yes, the sea... it is beautiful, but the rest is the same... deck chair on deck chair...
About food: the choice is very modest, only fish from seafood (like sea bass or mackerel and that's it! ). The fish restaurant is closed, covid))))
That is why, due to Covid, the sun loungers should not be moved apart at least 30-50 cm? Hire more waiters, if not, then reduce by 30% of vacationers.
We go to the sea to rest, and not to stand in endless lines and rest our feet against a neighbor, lying on a sun lounger. Probably, I have not written such a long and nervous review yet, maybe it will be useful to someone.
There is no animation, not at all (it passes in neighboring hotels during the day, but here it can be seen they decided not to spend money, there is an argument - Covid). But in the restaurant there are queues... queues are not for the faint of heart - from morning until evening. In the morning you have to stand for coffee, separately for an egg, separately for a salad, separately for a bun, cheese... the morning becomes not entirely pleasant.
Near the pool there is a sun lounger on a sun lounger, a place must be taken at 8 in the morning. There is a queue for the slides... oh yes, the sea... it is beautiful, but the rest is the same... deck chair on deck chair...
About food: the choice is very modest, only fish from seafood (like sea bass or mackerel and that's it! ). The fish restaurant is closed, covid))))
That is why, due to Covid, the sun loungers should not be moved apart at least 30-50 cm? Hire more waiters, if not, then reduce by 30% of vacationers.
We go to the sea to rest, and not to stand in endless lines and rest our feet against a neighbor, lying on a sun lounger. Probably, I have not written such a long and nervous review yet, maybe it will be useful to someone.
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• 9
We rested with a small child, the negative associated with the organization of room cleaning crossed out all the positive aspects of this hotel. They asked to clean in our absence - when we are on the beach in the morning or after dinner, since the child needs to sleep - they were left without cleaning at all.
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We rested with a small child, the negative associated with the organization of room cleaning crossed out all the positive aspects of this hotel. They asked to clean in our absence - when we are on the beach in the morning or after dinner, since the child needs to sleep - they were left without cleaning at all. Complained at the reception and guest relation - useless, the feeling that the cleaners themselves are in charge of the process. She even wrote a complaint addressed to Gen. Directors - the result is the same. As a result, we have been living for the 7th day in fine sand and constantly reminding us of the need to change towels and remove garbage from the room. The cleaners do not respond to comments not to speak loudly when the child is sleeping, shorter than bar zero. A conversation with the manager of these cleaners also turned out to be fruitless. I don’t advise anyone to go with children, of course I myself will never choose this hotel again and I advise everyone I know not to. I think that if the hotel positions itself as 5 * - such ill-mannered staff is unacceptable. I will seek compensation for moral damage through the agency.
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• 25
Crystal is crystal and when I saw that people write negative reviews, I decided to write my own. If you eat after riksos in this hotel, then you will naturally not like it here, but if in general, then the hotel is not bad. Of course there are a lot of cons, but there are also pros. And in fact it is worth the money.
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Crystal is crystal and when I saw that people write negative reviews, I decided to write my own. If you eat after riksos in this hotel, then you will naturally not like it here, but if in general, then the hotel is not bad. Of course there are a lot of cons, but there are also pros. And in fact it is worth the money. We like to rest often and are not particularly picky. Were in riksos and hotels at a lower level. This year we stayed at this hotel. Last month. Of course, if money allows, take a hotel at a higher level, but if the budget is very limited and not for long, then this hotel is quite a good option. In my opinion, the main disadvantage is a small concrete area. Greenery is clearly missing. But what to complain when choosing a hotel, look at the photos and you will immediately see whether the hotel has a green area or not. Personally, this moment did not bother us at all. We actually chose the hotel because of its cool water park. You will not find a hotel with such a water park for such a price, and even in Belek. There is also a good water park for kids. But still, I would not recommend considering this hotel for families with children, and again, only because of the territory. And there are a lot of vacationers with kids here. The room is quite decent everything is simple but looks good and functions well. Uboka and in general the service is normal. We had a standard and the only thing that was annoying was the lack of a kettle. But we knew at that moment that it would be so. In general, the holiday went well. The hotel is not bad for this level of price!
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• 7
We were in this hotel last year. We chose it again because I really liked it last time (I wrote a review). Traveled with my husband and 3 year old son. Over the year, the hotel has changed slightly - a couple of bars have been added, the area has been made even more beautiful due to flowers and an open-air coffee shop has been opened - it's just fantastic, so you think, well, what can be done so that it would be even better, but we found it)) Turkish coffee is very good beautifully served with melt water and Turkish delight.
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We were in this hotel last year. We chose it again because I really liked it last time (I wrote a review). Traveled with my husband and 3 year old son. Over the year, the hotel has changed slightly - a couple of bars have been added, the area has been made even more beautiful due to flowers and an open-air coffee shop has been opened - it's just fantastic, so you think, well, what can be done so that it would be even better, but we found it)) Turkish coffee is very good beautifully served with melt water and Turkish delight. Ice cream, like last time, is excellent, sweets are obscenely delicious, they were fed in the main restaurant for slaughter. Everything is delicious and varied. The meat is different, there is fish, there are more than enough side dishes, Italian pasta is awesome. For children, there is also a paradise - there are slides, entertainment, and a mini garden. I recommend this hotel to both young people and couples. We will be back for the third time next year! See you soon, my magical Crystal : *)
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• 26
Arrived quickly and without incident early in the morning. At the hotel, we waited quite a long time for our two rooms. The first room on the ground floor, a corner room with an extra folding bed, was given almost on time (as it was stated at about two o'clock in the afternoon), the second room was given in a completely different part of the hotel on the third floor with a delay, although they asked as one family to give neighboring rooms nearby.
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Arrived quickly and without incident early in the morning. At the hotel, we waited quite a long time for our two rooms. The first room on the ground floor, a corner room with an extra folding bed, was given almost on time (as it was stated at about two o'clock in the afternoon), the second room was given in a completely different part of the hotel on the third floor with a delay, although they asked as one family to give neighboring rooms nearby. But they did not swear and took the numbers that were assigned to us. Of course, it was not convenient to walk to each other from one part of the hotel to the opposite. Cleaned our room on the ground floor regularly and well. The second room, unfortunately, was cleaned extremely rarely and not qualitatively. In both cases, tips were not stinted, but the attitude of the cleaners towards the second room was negligent.
They gave a common big bed and a cot (as I already wrote) for three people to stay. But they put two blankets for three people. I had to repeatedly ask for another blanket, and after much effort they gave it to me.
Shower broke on the third day. The hose was not changed for a long time, but after I unscrewed the hose and went to the reception with it, a plumber was sent to me and he changed the hose.
In terms of nutrition - a lot of dishes but completely monotonous nutrition. Every day is the same. Last year we lived in a three star hotel which was also all inclusive. So - the food was, according to my impressions, about the same with this one. Well, maybe a little better. For a person who does not eat meat, there is not much choice. One - two dishes without meat + vegetable cuts + fruits without exotics, such as apples, oranges, from time to time grapes, melons (not tasty) and bananas, as well as watermelons and pears. There were also peaches. For breakfast, a huge number of egg dishes. Once I saw a strawberry out of the corner of my eye, but it ended so quickly that it caused bewilderment why it was necessary to give it at all, if a handful of people who were among the first in the canteen could take it... sorry - the restaurant; )
WiFi - forget about photos and videos, only text messages with this connection quality...
In general, the hotel pulls not for 5 stars, but for a four, well, in the corridors, the carpeting is, to put it mildly, tired. Service is also not 5 stars. But in general, there was no unpleasant sediment left and everything is fine, in fact, especially if you take into account that the water park is good and the sea is wonderful... True, pebbles with sand and the depth is sharp and fast... For children, the sea is more difficult... But there is a pool... So children are happy. Well, so do we.
I hope my review was helpful.
They gave a common big bed and a cot (as I already wrote) for three people to stay. But they put two blankets for three people. I had to repeatedly ask for another blanket, and after much effort they gave it to me.
Shower broke on the third day. The hose was not changed for a long time, but after I unscrewed the hose and went to the reception with it, a plumber was sent to me and he changed the hose.
In terms of nutrition - a lot of dishes but completely monotonous nutrition. Every day is the same. Last year we lived in a three star hotel which was also all inclusive. So - the food was, according to my impressions, about the same with this one. Well, maybe a little better. For a person who does not eat meat, there is not much choice. One - two dishes without meat + vegetable cuts + fruits without exotics, such as apples, oranges, from time to time grapes, melons (not tasty) and bananas, as well as watermelons and pears. There were also peaches. For breakfast, a huge number of egg dishes. Once I saw a strawberry out of the corner of my eye, but it ended so quickly that it caused bewilderment why it was necessary to give it at all, if a handful of people who were among the first in the canteen could take it... sorry - the restaurant; )
WiFi - forget about photos and videos, only text messages with this connection quality...
In general, the hotel pulls not for 5 stars, but for a four, well, in the corridors, the carpeting is, to put it mildly, tired. Service is also not 5 stars. But in general, there was no unpleasant sediment left and everything is fine, in fact, especially if you take into account that the water park is good and the sea is wonderful... True, pebbles with sand and the depth is sharp and fast... For children, the sea is more difficult... But there is a pool... So children are happy. Well, so do we.
I hope my review was helpful.
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• 38
• traveled 6 years ago
The hotel was recommended by the agency. After reading the reviews I knew what to expect. rested with her husband and child 1 year and 10 months. So in order: arrived at 6 am. By 7 we were already at the hotel. Check-in to the room from 14.00. We were asked to leave our bags and go out to eat. They told me what's what.
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The hotel was recommended by the agency. After reading the reviews I knew what to expect. rested with her husband and child 1 year and 10 months. So in order: arrived at 6 am. By 7 we were already at the hotel. Check-in to the room from 14.00. We were asked to leave our bags and go out to eat. They told me what's what. Food in all restaurants is very tasty. True, you rarely see this. For children there is a children's menu and a diet menu (boiled broccoli, cauliflower, potatoes, zucchini, carrots. Chicken and turkey meat). Taking a blender, you can calmly beat everything in mashed potatoes and feed the baby). I didn't know about it and I was carrying jar food with me. There is a moment with milk - they have it cooked and not in jars. I didn’t take risks - the child ate milk porridge instead (semolina, oatmeal, rice). There is a children's pool with slides. There is plenty of entertainment for little ones in the area. Separately, I will tell about their sweets. I'm not a special gourmet in this matter, but everything was so tasty that it was already suspicious))) I make gorgeous 100% Arabica coffee. Their ice cream is delicious with cream. At the expense of pools, there is a choice. everything is clean and tidy. Animation is funny. Rooms: cleaned every day. Minibar too. Towels were changed every day. Linen 1 time in 3 days. The room itself is a little tired but in general everything is ok. Putty on the walls in places. Sea: it is very convenient to go not in the heat but along a long promenade with conders. There were enough sunbeds for everyone. The beach is sandy and pebbly. We liked the service, the gym is excellent. Recomend for everybody. really rested for 5 *****
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• 42
Vacationing with a boyfriend. I was in a hotel and cooler, that is, there is nothing to compare with. But we really liked the hotel. Clean, tidy, there is no discrimination against the Slavs, as in some hotels. The rooms are small, but for an overnight stay it's ok. The food is delicious, a lot! Lots of fruit! There is always fish and chicken.
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Vacationing with a boyfriend. I was in a hotel and cooler, that is, there is nothing to compare with. But we really liked the hotel. Clean, tidy, there is no discrimination against the Slavs, as in some hotels. The rooms are small, but for an overnight stay it's ok. The food is delicious, a lot! Lots of fruit! There is always fish and chicken. There were shrimp 2 times and red fish a couple of times. Meals 24 hours, alcohol is normal. There are also crayfish (drink), whiskey, rum, gin, martini, tequila, beer (nuts are given to it). The beach bar, pastry shop, hammam, steam rooms are open all day long - for free! There are enough sunbeds for everyone. Animation is interesting in the evening. It’s a pity there is nowhere to go to the city and there is no march from the hotel (I liked the rest! I recommend it. The rating 5.6 on the site is not deserved, believe me. I would give 7-8 out of 10 !!! !
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• 23
I don't understand people who write bad reviews. One gets the impression of such people that they want the conditions of 6 * UAE by paying for 5 * in Turkey. The hotel is very good. Upon arrival, we were placed in 15 minutes. The room is good as always, everything is beautiful, tidy, we were cleaned and clean.
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I don't understand people who write bad reviews. One gets the impression of such people that they want the conditions of 6 * UAE by paying for 5 * in Turkey.
The hotel is very good. Upon arrival, we were placed in 15 minutes. The room is good as always, everything is beautiful, tidy, we were cleaned and clean. Cleaned regularly, towels changed as soon as we left them on the floor. The mini bar was constantly replenished.
Meals as always in Turkey with all-inclusive conditions. Beef, chicken, even lamb a couple of times, fish - all in different forms, with different sauces... There was steamed food. My daughter loves broccoli and zucchini, she didn’t stay without them in Turkey either. Fruits - watermelons, melons, plums, peaches, cherry plums, apricots, apples, oranges, though not every day, but changed. It's nice that there was an ordinary chicken broth, because. daughter does not eat pureed soups. As for those reviews where it is written about the queues for food. YES there were queues, BUT for french fries!! ! and for the so-called pizza (baking dough with minced meat or cheese) SORRY, go on vacation to eat fries and pizza??! ! Didn't you eat at McDonald's? ! So with food everything is in order with them, feel free to go with the children! Nobody will be left hungry.
The hotel itself is beautiful, there is greenery, the pools are huge, there is enough space for everyone. The children's sector with swimming pools is generally excellent, as it were, in the shade, which was pleasing, because. even in the heat of the day, you could safely run the child there without worrying that he would get burned. The slides are generally super, but, like in almost all hotels, they work on time.
Animation - standard, on the beach - volleyball and bowling, in the pools - fitness, children are entertained too, in the evenings before the children's disco, children were even awarded for all sorts of competitions, which is nice. The evening program is also interesting.
Tourists are mostly Arabs, Germans, Slovaks, Kazakhs. The hotel is really family-friendly, everyone came with families with children. And in response to the reviews of people who wrote that the Arabs climbed into the pools in clothes - these are not clothes, these are special bathing suits for women wearing a hijab!
The hotel is conveniently located - there is a market across the road, there is not even a need to go to Belek for souvenirs and shopping. And the pharmacy saved us nearby, we got burned, ran away and bought panthenol, by the way, the price turned out to be the same as in Russia.
In general, a very good hotel, especially if you travel with children
The hotel is very good. Upon arrival, we were placed in 15 minutes. The room is good as always, everything is beautiful, tidy, we were cleaned and clean. Cleaned regularly, towels changed as soon as we left them on the floor. The mini bar was constantly replenished.
Meals as always in Turkey with all-inclusive conditions. Beef, chicken, even lamb a couple of times, fish - all in different forms, with different sauces... There was steamed food. My daughter loves broccoli and zucchini, she didn’t stay without them in Turkey either. Fruits - watermelons, melons, plums, peaches, cherry plums, apricots, apples, oranges, though not every day, but changed. It's nice that there was an ordinary chicken broth, because. daughter does not eat pureed soups. As for those reviews where it is written about the queues for food. YES there were queues, BUT for french fries!! ! and for the so-called pizza (baking dough with minced meat or cheese) SORRY, go on vacation to eat fries and pizza??! ! Didn't you eat at McDonald's? ! So with food everything is in order with them, feel free to go with the children! Nobody will be left hungry.
The hotel itself is beautiful, there is greenery, the pools are huge, there is enough space for everyone. The children's sector with swimming pools is generally excellent, as it were, in the shade, which was pleasing, because. even in the heat of the day, you could safely run the child there without worrying that he would get burned. The slides are generally super, but, like in almost all hotels, they work on time.
Animation - standard, on the beach - volleyball and bowling, in the pools - fitness, children are entertained too, in the evenings before the children's disco, children were even awarded for all sorts of competitions, which is nice. The evening program is also interesting.
Tourists are mostly Arabs, Germans, Slovaks, Kazakhs. The hotel is really family-friendly, everyone came with families with children. And in response to the reviews of people who wrote that the Arabs climbed into the pools in clothes - these are not clothes, these are special bathing suits for women wearing a hijab!
The hotel is conveniently located - there is a market across the road, there is not even a need to go to Belek for souvenirs and shopping. And the pharmacy saved us nearby, we got burned, ran away and bought panthenol, by the way, the price turned out to be the same as in Russia.
In general, a very good hotel, especially if you travel with children
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• 51
Rested with a guy in June 2017 for 7 nights. Let's start with the check-in, we arrived at the hotel at seven in the morning and they didn’t check us in right away, they gave us cards for towels and offered to take a shower in the spa center, i. e. to a public place. We refused this and went straight to breakfast.
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Rested with a guy in June 2017 for 7 nights. Let's start with the check-in, we arrived at the hotel at seven in the morning and they didn’t check us in right away, they gave us cards for towels and offered to take a shower in the spa center, i. e. to a public place. We refused this and went straight to breakfast. We came back to the reception at about 11 o'clock, in the hope that at least now they would settle in, or at least say that you had to wait until the room was free, but it wasn't there, they told you to wait again. The next time they came up at 12 o'clock and they told us that the hotel did not have enough rooms and we were moved to another paraiso crystal. After much discussion and discussion of our compensation, we finally agreed to one night in another hotel. And we, by the way, were not the only ones, 9 more rooms were moved to that hotel, but as I understood them for the entire rest. already from this situation I was not delighted with the hotel.
Returning back to our crystal, we forgot our backpack in another hotel. This problem was quickly solved, for this a plus, they brought it to our hotel themselves, BUT the most important thing is that they brought it, I don’t know who did it, I won’t slander, thank God that there was no money in the backpack, I thought there was even nothing to steal, what was there worries, but it turns out it was not there. I can’t imagine why they need half a bottle of plain water, unfinished tea and, most importantly, 20 condoms, they all pulled it out of a backpack. Everything was turned over there. We laughed at this, but the sediment remained.
Further along the hotel. Very beautiful, lots of places to sit and relax. The hotel was 100 percent full, but there were always enough sun loungers, which made me happy. Although there were a lot of people, but due to the fact that the hotel is long, it is not so noticeable. The food is delicious and varied, from meat only beef, chicken and turkey, there was always enough of everything. Once there was a joint with a turkey on a spit, it was undercooked i. e. raw pieces of meat. there are enough vegetables, various greens and fruits, and from fruits there have always been watermelon, melon, small pears and oranges. Once they brought cherries and bananas, but they didn’t have time to try it, they immediately dismantled it.
About service. I got the impression that Russians are not particularly liked there, in general, they don’t care. (By the way, in the hotel where we spent the first night, very friendly staff, compared to this heaven and earth). Bartenders are generally a separate issue, they absolutely do not know how to prepare cocktails, only a couple of people from the whole hotel made them delicious. Of the bartenders, very few people knew Russian, and even then not very well.
Number. The room is beautiful, all the amenities are there, but the cleaning is terrible, the floor in the bathroom was not washed and even the countertop was not wiped. Bed linen had to be changed every three days, during the entire stay they were never changed, only two pillows because I stained them with dyed wet hair. The mini bar was always replenished. Towels were changed frequently.
Discos in the club are not ice. many Turks and music included for them.
Wi-fi pulled very badly on the territory of the hotel, the only place where you can surf the Internet is in your room, but even then the network did not always disappear often.
Animation to be honest nothing, was only on the large pool. for children, the evening animation is good, but quickly gets bored. every day the same thing.
In general, a good rest turned out, if you close your eyes to the above nuances. Perhaps if there were not so many visitors, everything would be better.
Returning back to our crystal, we forgot our backpack in another hotel. This problem was quickly solved, for this a plus, they brought it to our hotel themselves, BUT the most important thing is that they brought it, I don’t know who did it, I won’t slander, thank God that there was no money in the backpack, I thought there was even nothing to steal, what was there worries, but it turns out it was not there. I can’t imagine why they need half a bottle of plain water, unfinished tea and, most importantly, 20 condoms, they all pulled it out of a backpack. Everything was turned over there. We laughed at this, but the sediment remained.
Further along the hotel. Very beautiful, lots of places to sit and relax. The hotel was 100 percent full, but there were always enough sun loungers, which made me happy. Although there were a lot of people, but due to the fact that the hotel is long, it is not so noticeable. The food is delicious and varied, from meat only beef, chicken and turkey, there was always enough of everything. Once there was a joint with a turkey on a spit, it was undercooked i. e. raw pieces of meat. there are enough vegetables, various greens and fruits, and from fruits there have always been watermelon, melon, small pears and oranges. Once they brought cherries and bananas, but they didn’t have time to try it, they immediately dismantled it.
About service. I got the impression that Russians are not particularly liked there, in general, they don’t care. (By the way, in the hotel where we spent the first night, very friendly staff, compared to this heaven and earth). Bartenders are generally a separate issue, they absolutely do not know how to prepare cocktails, only a couple of people from the whole hotel made them delicious. Of the bartenders, very few people knew Russian, and even then not very well.
Number. The room is beautiful, all the amenities are there, but the cleaning is terrible, the floor in the bathroom was not washed and even the countertop was not wiped. Bed linen had to be changed every three days, during the entire stay they were never changed, only two pillows because I stained them with dyed wet hair. The mini bar was always replenished. Towels were changed frequently.
Discos in the club are not ice. many Turks and music included for them.
Wi-fi pulled very badly on the territory of the hotel, the only place where you can surf the Internet is in your room, but even then the network did not always disappear often.
Animation to be honest nothing, was only on the large pool. for children, the evening animation is good, but quickly gets bored. every day the same thing.
In general, a good rest turned out, if you close your eyes to the above nuances. Perhaps if there were not so many visitors, everything would be better.
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• 47
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