Not worth your money!!!

Written: 15 july 2019
Travel time: 8 — 20 june 2019
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 2.0
Cleanliness: 4.0
Food: 6.0
Amenities: 5.0
I express solidarity with the previous review on some points. Rested in June with a child and a grandmother. Initially, we requested a quiet room, because we love silence and the daytime sleep of the child is still relevant. Settled above the main restaurant with a corresponding constant noise and smell of food. They tried to change the room, they offer it only the next day and exclusively either above the bus parking, or on the roof with construction debris, or on huge buzzing air conditioners. We found the room ourselves, asked to go there, the condo in the room apparently works from the central console, because the temperature is not regulated. 3 times the masters were called, the answer is the same - everything works for you. And the fact that periodically blowing dull air does not bother anyone. Administrator Larisa responds rudely to requests to repair the necessary household appliances in the room, laughs after her and scoffs behind her back (seen a couple of times) - ". . . you yourself chose this number.....". So, due to malfunctions in the "5-star hotel" room: out of 7 sockets, 5 do not work, respectively, the refrigerator and floor lamp do not work, the sink does not leak, there is no lighting on the balcony at all. The result is if we had not paid more than 200 thousand rubles. and rested in a 3-star. hotel, you could close your eyes on some points, but 5 stars - sorry!! ! The hotel is far from quiet and such a room is not found in principle. Who wants silence - you DO NOT HERE (music by the pool rumbles all day, and in the evening smoothly flows into evening animation, including from neighboring hotels). The hotel management simply needs to review the staffing (in particular, we consider the replacement of the lady Larisa at the reception simply necessary).
Translated automatically from Russian. View original