I liked the hotel, I was pleased that the hotel staff is trying to help and solve almost any issue.
Our room was on the second floor in building 8. Decent room. Cleaning and change of bed linen and towels took place daily. The room was disinfected at least 2 times. Because when I came into the room it smelled of bleach, I even had to ventilate it once. I can only say positive things about the hotel staff who are engaged in cleaning. Everything will be cleaned, but nothing will be touched, so if you forgot to remove something, then with a probability of 99.99% this item will be in the room. The minibar was replenished with Coca-Cola, Fanta and mineral water.
We caught Wi-Fi in our room, around the pool too, and even, sometimes, on the sea. Several pools and water slides for all ages, from toddlers. There were enough sunbeds for everyone on the beach and around the pools. But the entrance to the sea is not very good, it washes a lot of stones to the shore and it hurts to walk.
Delicious ice cream that can be taken in any quantity in several places. By the way, by the end of our vacation, my daughter, a big ice cream lover, not only didn’t eat up, but even refused. By the way, the opening hours of the distribution centers are different for everyone.
The food in the restaurant is good, especially the turkey and grilled beef. Quite a large selection of fruits. From fruits like apples, pears and grapes. The watermelon was sometimes delicious, but the melons suck, maybe the season is over. A very large selection of different pastries and cakes. They are tasty.
I would like to mention the employees of the children's club, they are also animators. Their work was really a job, not just a pastime. During the day, they organized various contests and quests for children, various crafts were periodically made. And you don’t have to worry about your child, whom you gave for 1-2 hours, he will be interested there.
Every evening there was a children's disco, at the beginning of which the children took turns running up to the animators with hugs. After the children's disco, every evening there were performances, interesting by the way, or disco, or contests for adults, such as Miss or Mr. Hotel. Alcohol was available on site at several locations, and when one bar closed, another would open. If for someone it is necessary, then you can drink around the clock.
By the way, on that river, which is frightened in many reviews, there are a large number of wild ducks and fishermen with fishing rods stand every day. My daughter and I approached them and the fish in the buckets were normal in size and not alone.
From the hotel to the beach about five minutes walk at a leisurely pace or 2-3 minutes on a tractor that runs non-stop from 10.00 to 18.00. The tractor driver always helps with prams and children, he is very friendly.
There are a lot of cats and kittens, they are all well-groomed and not aggressive, there are special houses for them and there are signs that feeding them food from the restaurant is not recommended for their health.
80-90 percent of vacationers from Russia.
Of the minuses, this is a short time for the operation of water slides and non-alcoholic alcohol. In general, we really liked the hotel and I did not regret the trip to rest in this hotel.
2. Settlement. We arrived at the hotel at 6 am. . We were told to go to the lobby and have breakfast, which we did. What buns and coffee or tea. They said they wouldn't check in before 12:00. but we don't care. we know the local rules. so we went to the basement, where there are all sorts of spas, dressed up in bathing suits and to the beach. family at sea, and every hour I went to the reception to find out if our room was ready? at 12.30 we were settled. Family room on the second floor near the attractions. this is my fifth time in turkey and this room was the best of all.
3. Nutrition. Let's go for breakfast. last year were in Cesars temple de luxe. comparison immediately. The food there is better and more varied. Question ? Is it necessary? There was generally super food. And crayfish and dumplings and much more. But one minus. On the sixth day, my stomach hurt badly. and passed only on the plane back. In this hotel, my stomach did not hurt at all. in addition, three children did not get sick at all either. which my wife and I were very pleased with. Wife doesn't care, her stomach never hurts at all. True, I took all sorts of mezima and enterofurils this time. But there my children were ill with fever and bellies, but not here. didn't hurt at all. For the first time in Turkey, the children did not get sick. WE ARE OFF. IN A GOOD SENSE OF THE WORDS.
The playground is dead.
The hotel is very long, you get tired of walking. Mold in shower and safe not working. Children's slides and pool are old. The trampoline was torn, it was possible to be injured. The beach is very dirty. On an adult slide, my husband tore his swimming trunks. The toilet by the pool and the children's are such a crap nightmare, and the children go there barefoot and then wash their feet in the pool. Nightmare!!!
Before leaving, my husband wanted to buy Turkish delight at the hotel, but they had problems with the computer and told him to come back later. We have already forgotten about Turkish delight, but at 4.00 am before leaving we are told that we did not pay for it, although we did not receive it. The husband gave $ 7 and says let's take Turkish delight, but they say you have already received it. We argued with them for 20 minutes that they did not give us anything, but the bus was waiting for us. This very frayed nerves, I'm pregnant but I had to swear with them. It’s good that we speak English, since no one spoke Russian, they tried to fool us. THIVES I have nothing more to say.
The main disappointment is cold water in the pools, and ice water in the children's pool! We chose the hotel because of the slides and children's pools, but as a result, one frustration - the children were eager to ride the water slides, play in the pool, but it all ended with shaking blue noobs after 5 minutes and tears.
No animation. For children, every day the same nonsense on the stage (high and unfenced) of the amphitheater with a mad crowd of raging children - just look, the child is not trampled on.
Terribly little space in the restaurant / every day three times a day you need to run and look for a place to sit down and eat! They fed normally.
In autumn there are many children, however, everywhere they smoke all the time - even by the children's pool.
The sea is not far away, a locomotive-tractor carries it there. The sea is deep, near the river flows, this causes cold water in the sea. This is the last hotel in the area so the neighborhood is creepy.
We will definitely not be returning here.
Eight 5-storey buildings are a 12-minute walk to the beach, but from 9:00 - 18:00 a small tractor runs every 10 minutes, bringing tourists 1 minute to the beach. Lots of sun loungers, free of charge, always enough. On the beach: cabanas, toilet, bar with water, beer, juices; after 12 o'clock - tortillas, hamburgers, pizza, salads, some hot snacks. After 13:00 - ice cream.
It is unpleasant that with a huge number of children, many tourists smoke and here they throw cigarette butts at the sun loungers.
The beach and swimming area is fenced with ropes with floats protruding into the sea at 30-35 m. Although the clearest water is further. But it is dangerous to swim further, because. 3-4 people, riding tourists on "bananas" and "parachutes", rush by on their boats, touching the rope and constantly honking, raising waves and gasoline stench. No security! Effectively dropping a tourist from a "banana", you can break his limbs or injure his spine. In the event of a rope break on the “parachute” or an unexpected gust of wind, a tourist hovering above the water can still survive. And flying over land or deck chairs = no! There is no insurance contract: handing over your life to “morons” for $50 is your choice!
Many swear because of the waves, stench and signals they create, but the hotel administration does not want to “move” the boats 100 meters from the rope.
It's a shame that the efforts of the caring, friendly staff of the hotel, designed for 2 thousand. tourists are crushed by these people.
The Cristal Paraiso Verde 5 * hotel is designed for families with children from 1 month to 12-15 years old, for them there is a large number of slides, waterfalls, shallow pools, swings. They are located both on the beach and on the large green area of the hotel. Everywhere special slopes for strollers. In the evening: bowling, billiards, trampoline (5 minutes = 4 Euro), various slot machines.
Because children run, scream, cry everywhere and always, all 24 hours a day, the administration wisely allocated a quiet place at the end of the hotel with a swimming pool for tourists over 16 years old without children.
The food is normal. Freshly squeezed juice in the morning = $2. Their fruits are only apples, pears, watermelons - a variety of unsweetened. Oranges and large plums were taken out 2 times completely in the mold.
There are 4 restaurants. Once, one restaurant can visit for free. The rest - $ 10 per person.
The territory is large, clean, well-groomed. The rooms have a refrigerator (with drinks) and a safe = free of charge. Rooms are cleaned and towels are changed daily.