OK hotel but not worth the money

Written: 24 august 2020
Travel time: 12 — 21 august 2020
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 7.0
Cleanliness: 8.0
Food: 6.0
Amenities: 6.0
We chose this hotel based on the reviews of friends who have been resting in it for more than one year and were satisfied with everything. For me, when choosing a hotel, animation for children and entertainment provided by the hotel for the smallest were very important for me. So, in order.
Check-in: we arrived at 10:30, we were immediately sent to a restaurant for breakfast and offered a family room (for an extra charge of 15 euros per night), which we were settled without any expectations immediately after breakfast. Room: clean, comfortable, everything is in order (the light blinked in the lamp - they immediately changed it), there is a safe, a hairdryer, air conditioners, balconies in every room, slippers, no bathrobes, the bathroom is not just a shower, but a full bathroom. Every day replenishment of stocks of mini-bar and shampoos. Cleaning: no complaints, always on time, they won’t break into the room if the “do not disturb” sign is hanging, they will clean it even after 17:00, if necessary.
Territory: green, compact, well-groomed. Beach: clean, on the beach there is a turtle reserve and you can watch at night as soon as the hatched turtles crawl into the sea (the children were delighted). Service: mostly satisfied with everything, the waiters are friendly, the bartenders too, the dollar works wonders. Alcohol: if you want imported alcohol and high-quality cocktails - you are in the lobby, in the round-the-clock bar, the quality is limp. Meals: every day the same, no themed evenings. No one was hungry, but wanted some variety. There were always turkey, veal, chicken, one type of fish, lamb, but in one form, a variety of fruits: seasonal (the same as at home in August), very tasty desserts, in general everything was delicious, no one had a stomach ache.

Now about the most sore point: animation. I understand that COVID has made adjustments to everyone's life and work. There were sanitizers everywhere in the hotel, temperature measurement in the restaurant and visiting restaurants only in masks (they were given out at the entrance), BUT is it not possible to turn on the music on the beach? Music appeared near the pool a couple of days before departure and I'm sure this is due to people's complaints. At the same time, this problem was not in neighboring hotels. The only entertainment was darts, boccia and an evening show followed by a disco. For children, ONLY in the evening, a playground is open where you can watch cartoons and ride the slides. Everything that children's animators did: for $5 a sand drawing on a picture, for $15 - on a T-shirt, while a crowd of children were on the playground, but they did not need to be entertained in any way. The amusement park is closed, the water slides are open. On the water slides a very responsible lifeguard, on the sea - one!! ! And he doesn’t really look at the situation (on the phone).
Bottom line: if you go to lie down on the beach, you will succeed with a bang, but if you are with children under 6 years old and expect that they will be interested, you will be disappointed. It is better to choose hotels with certification, where everything works as usual.
Translated automatically from Russian. View original