Holidays with a small child on your birthday failed

Written: 16 may 2021
Travel time: 6 — 13 may 2021
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 5.0
Cleanliness: 1.0
Food: 3.0
Amenities: 4.0
The first trip with a baby, I chose a hotel for a very long time, so that it was not far from the airport, so that with a sandy beach and a heated children's pool. The choice fell on this hotel.
I have never had such a disappointment.
Start. The transfer brought us last, as the hotel is located on the edge of geography)

The time was around 6 am. There were 5 of us, including 9 months on hand. child, because the road took all night, we were very tired. How did you meet? No way. Coldly. Both emotionally and physically. No one helped with the bags, they approached the reception, gave us passports, my husband filled out the questionnaires and was told to wait until 14.00. Not having time to depart, another bus arrived with guests, who, as a result, were accommodated immediately. I sent my husband to ask us to be accommodated, that we are with a small child, etc. to which we were told that all family rooms are occupied, expect no earlier than 12. Although the opening of the hotel was a week ago, and there were few people. OK. We knew that the settlement at lunchtime, but hoped for the best.
It was very cold in the lobby, all doors and windows were open. No one offered tea or a blanket. I was so cold that then I spent half a day in a sweater, when everyone was already in swimsuits.
Closer to 8 in the morning, after 12 hours on the road with a small one, there was no strength left at all. The child began to act up, I was knocked out exhausted on the sofa in the lobby, and here's a miracle. We were given a number. My happiness knew no bounds. : )
Settlement. Number.
I am not a picky person at all. I didn’t run around the room with rags and a magnifying glass. Family room 2 rooms. Acceptable. In one room there are 2 single sofas with a cabinet, one small window that does not open, a wardrobe, a TV. In the other, double bed, balcony, mini bar, mini table, chair, armchair, TV. There was a condor. There was a safe. Hairdryer in the bathroom. Attention!! ! From cosmetics cheap shower gel, shampoo, hair conditioner and body cream. There is nothing else, we asked for a dental kit, they said it was not allowed according to the concept. There is no iron! The cost of ironing 1 T-shirt is 1.5 euros. Or, as we were told at the reception, go crumpled, don't worry.
Nutrition. Here is a complete disappointment.
Breakfast
Vegetables, cheeses, rolls, whole eggs, fried eggs, scrambled eggs, eggs and again eggs. Potatoes. Repulsive sausages. You can eat. But no excess. There are no desserts for breakfast. Rolls, bagels are very stale. Fruits apples pears bananas watermelon. No strawberries for breakfast. Watermelons were often green, unripe, none.
Lunch at a restaurant near the sea. There is very little choice for lunch, especially after such a breakfast.

Vegetables, fruits, burger, pizza, french fries, rice, pasta, 2 types of soup, chicken wings, some kind of meatballs, grilled fish, pita rolls with not very tasty meat. Several types of desserts. No buns, thank God. One day it was delicious, mini chicken skewers on skewers, steamed vegetables, carrots and broccoli. The rest of the days, you can eat, as it were, but not super tasty, and everything needs to be salted, peppered, seasoned, because everything is nothing.
Cherry tomatoes were often dirty, strawberries were dirty, rotten.
The dishes are dirty, and the spoons and cups and glasses were often dirty. I calmly wiped my dishes, they didn’t boil out of it. Although, the sediment was already accumulating.
The drinks. I don't drink alcohol, I don't know. Non-alcoholic drinks, yes. The syrup is added and the sprite is local. Bodyaga, yupi) I personally drank it, but it is clear that there is no taste. The tea is delicious. I love their tea. ) Coffee from vending machines is not very good. The best coffee from the machine was for me at the zombie bar.
Dinner. In the main restaurant. It will be better here. Desserts appear, and meat, fish, vegetables, bulgur are grilled on the street.
Ice cream. I didn't get it at all. It is like a little jelly, stretches and does not melt.
Gozleme cakes. I personally don't like this. But many ate. And here's another thing, it used to be a straight line for cakes. it is clear that people did not eat enough at the main meals, so they caught up with this.
There was no seafood! Fish week too!
Ala carte paid 5 euros. They didn’t want to give 20 euros for our family, so we didn’t go.
There was no animation. At all. 2 days included mini disco music for half an hour. Well, it's like that.
In general, for food, no frills and something unusual, do not expect!
I had high expectations for previous hotels in Turkey, so the disappointment is complete.
Territory.
Big, green, clean. There were fruits on the trees: lemon, medlar, oranges, mulberries. There are beautiful photo zones. 3 pools, enough sunbeds. Lunapark is 3 roundabouts, old ones that were decommissioned from the park. I worked one hour a day, when the heat is unreal, and it is impossible to ride. We saw a turtle on the beach, there are a lot of sunbeds, but after 11 you need to look for places.

There is a pier. There are also several sun loungers and 3 pavilions, but they are paid. 60 dollars a day. They promised for a birthday for free, they asked to sit at least an hour, they refused. Especially refusals began to come to everything after my husband refused to order from the hotel for me a bouquet for 50 dollars. Chatted with Jeanne. Beautifully said, but the result is zero.
My birthday was ruined by the hotel, so I decided to write a review.
Even going to the hotel, everyone wrote and said that for a birthday they give fruit, champagne, a cake. Then we found out that we could make a couple more surprises, but we were refused everything, they say, because of the quarantine it was not allowed. But if you pay, then everything is possible. And gazebos and fruits in the room, etc. well, ok, they didn’t give it and didn’t give it. They promised to set the table for dinner. All dressed up like that, we come. We are looking for a table, but there is none. Nearby the table is decorated with petals, the Turks are sitting, but our table is not. Some kind of administrator came up, speaking a little Russian, said your reservation was not there, they said ask Zhanna, we booked, he left, came and said, they say she doesn’t know, doesn’t remember, etc. and she, being 20 meters away at dinner with us, didn’t even come up and didn’t apologize. Honestly, the mood is already zero, don’t worry about this administrator, now we will organize everything, cake, fruit, champagne, whatever you want. No problem. We'll do everything. I brought candles from home to blow out. Outcome. We sat down at a regular table, brought us champagne, poured it for everyone except me) I don’t drink, and took it away. We could do that at the bar too). Nobody brought anything else. She blew out the candles in baklava. Very romantic (
Upon arrival in the room there was a gift in the bathroom, a tooth kit, a brush and mini toothpaste. Well, it would be better than nothing
The next day, after $2 on the bed, there was a swan with petals. A gift, already there is no quarantine, fruits, some sweets and a bottle of champagne. The next day was still nice, but not the same.

I thought that the hotel decided to fix it, but it turned out that my husband just shared what happened with another family, and they went to the reception and told them a little that it was impossible to do this. As a result, they had the same set of gifts) without a birthday).
Outcome. There was an air of austerity everywhere, I felt uncomfortable, uncomfortable in this place.
The hotel is supported only by the workers. Very friendly and welcoming. Always played with my son. But those who walked in shirts, as I understand it, managers, bosses, they never smile and walking with plates, or carrying a child in their arms, they will never miss, like kings, not all, but 95% of them for sure.
WiFi. Caught well only in the room. The territory is bad, especially near the sea there is practically none.
Translated automatically from Russian. View original

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