Question about hotel TUI Magic Life Belek hv1
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Related question «General issues»
What rights do I have to cancel a reservation?
Едем отдыхать с 14 мая на неделю. Купили путёвки, но с турагентом нам видимо не повезло. Путёвки она нам явно предлагала не с целью "попасть в точку". Едем втроём: я, моя взрослая дочь и сестра, которая едет отдохнуть от своих маленьких и активных дочек. Хотели взять горячие путёвки в престижный и комфортабельный отель с хорошей территорией, ради спокойного отдыха и загара.
Разумеется,девушка не сообщила нам о том, что данный отель нацелен на отдых с детьми и,несмотря на прекрасную зелёную территорию, отель далеко не комфортабельный, с учётом кондиционера по расписанию) Всё это я узнала,приехав домой, самую подробную информацию получила непосредственно от вас.
Резерв подтвердили вчера, и девушка поставила нас перед фактом, что ничего сделать уже невозможно. Хотелось бы узнать так ли это?
Разумеется,девушка не сообщила нам о том, что данный отель нацелен на отдых с детьми и,несмотря на прекрасную зелёную территорию, отель далеко не комфортабельный, с учётом кондиционера по расписанию) Всё это я узнала,приехав домой, самую подробную информацию получила непосредственно от вас.
Резерв подтвердили вчера, и девушка поставила нас перед фактом, что ничего сделать уже невозможно. Хотелось бы узнать так ли это?
Translated automatically from Russian. View original
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Answers • 6
if you booked by "early booking", then there are 100% cancellation penalties. If not, now the fine will most likely be 50% of the cost.
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answered 13 years ago
All sanctions are specifically described in the contract, which we naturally do not read.
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answered 13 years ago
Read the contract, everything should be spelled out in it.
But if you took a tour at a burning (and not very high) price, then in any case, do not be upset. Pretty decent hotel, friends went with their teenage son were generally delighted.
Have a nice holiday!
But if you took a tour at a burning (and not very high) price, then in any case, do not be upset. Pretty decent hotel, friends went with their teenage son were generally delighted.
Have a nice holiday!
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answered 13 years ago
First, you didn't buy a last minute ticket. There are no last-minute trips in 16 days! Last minute deals appear 2-3 days before departure, when the plane is not full (then discounts on ticket prices, up to a free ticket). Secondly, where have you seen hotels so that there are such clear distinctions: with children, without children? The hotel is good and you will like it, I'm sure! There are so many adult entertainments where they don’t go with children that you won’t even see them. You haven't been there yet, and you're already getting on your nerves. You will rarely find hotels where there are only positive reviews! There will always be someone who doesn't like something. And air conditioning in May, I think you should not worry. And finally, if you decide to refuse, then there are 2 weeks before departure, look at the table of penalties in the contract, you will lose 20-25%. Each tour operator sets its own percentage when canceling a tour.
I, personally, do not advise you to do this, as the ideal option costs money! Take a good mood with you and everything will be fine!
I, personally, do not advise you to do this, as the ideal option costs money! Take a good mood with you and everything will be fine!
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answered 13 years ago
in fact, tourists pay great attention to the reviews of completely unfamiliar people. I often come across the fact that hotel reviews are bad, but in fact the hotel is much better than what several inadequate tourists wrote about it.
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answered 13 years ago
