Question about hotel Swandor Hotels & Resort Topkapi Palace 5*

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Related question «General issues»
How quickly and at what time are they settled in the rooms?
We will arrive at 2.00 on the night of June 25-26. The tour starts on June 26 (as I understand it, from 14.00). Those. my child and I need to wait 10 hours for check-in. The tour operator says that you need to pay extra for one more day, although when I bought the tour, the departure was much later, and then it was moved 5 hours ago. Who else got into this situation, please answer, how did you get out of the situation? Thanks in advance for your reply
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4 subscribers  • asked 2010-05-3015 years ago
Answers  •  9
аватар tata57
We didn’t get into such a situation, but I think (and I’m almost sure) that your tour starts from the first minute of June 26, that is, at 00.01 on June 26 and you don’t have to pay extra. especially with a child and even more so at night. Good luck to you.
аватар HotLine
Of course, it's easy to be a good aunt.
In fact, all hotels in the world have the concept of checkout. As a rule, this is 12-00 noon. In resort hotels operating at full capacity - check-out at 12-00, and check-in at 14-00. Two hours to clean the rooms released at 12-00.
This is first.
Secondly, tours to Turkey are sold and booked at night. Those. you must have a guaranteed check-in no later than 14-00 on June 26th.
Now about how to behave in such a situation.
Do not forget that from the moment of landing to the moment you get to this hotel, at least 1.5 hours will pass.
If the hotel has free and cleaned rooms, then
with a very high probability you will be accommodated without any additional payment. They can, of course, offer to repay half a day's stay or some kind of baksheesh. But the rooms may not be ready. Then you have to wait. Topkapi is a normal hotel, so there should be a left-luggage office at the reception and a normal toilet. You can pack your things and wash up.
There are special transit rooms in good hotels for early or late arrivals - it's not about money, it's about the convenience of vacationers. Whether they are in this hotel - I do not know.
аватар tata57
Yes, hotline is a great realist (ka) ... But it’s better to let it be the way I wrote. Giving people a reliable and good mood for rest is important.
аватар floper
Hotline writes correctly. If you behave adequately (do not show off, do not be rude), then they will settle normally. Turks are people too.
аватар tata57
I agree-Smile and a kind word (and even in Turkish!) has not been canceled by anyone and it works wonders. I myself often use this "weapon" :)))
аватар floper
Thank you in Turkish TESHEKUR EDERIM. HELPS WITH A HURRY. Hello MERHABA.
аватар HotLine
For tata57 - the one who owns the information minimizes his mistakes and losses. And illusions, on the contrary, multiply them.
And do not be lazy to look into the profiles of the people you are contacting. Then you will know how to contact them. Least.
аватар tata57
For Hotline - Oh what are you, what are you?! :))) I don’t want to communicate with you anymore.
аватар Zlata28
official check-in in the room from 14-00
BUT! if there are free and prepared rooms before this time
then with a greater degree of probability you will be accommodated without waiting for 14-00
we had a couple of times such overlays on time
and the Egyptians / Turks settled us ahead of time
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