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We fly to Antalya via Pegas Touristik. The tour was bought for 14 nights / 15 days. Departure there on 18.05.19 at 02.00, but the return flight is on 01.06 at 01.30. It turns out that we will not spend the 14th night at the hotel
Should Pegasus compensate us for the loss of the 14th night and the 15th day?
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Answers • 45
But the hotel is paid for on the 14th night, right? Or will you be evicted at noon on June 1st?
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answered 6 years ago
The tour operator has everything right and does not compensate you for anything
According to the standard, your check-in should be at 14:00 on May 18 and the first night is counted from this day and time, and night 14 will start on May 31 at 14:00 and should be completed on June 1 by 12:00, but it can completed earlier as in your case
Your travel agent would have to tell you to book 13 nights from May 18 to May 31, and on May 31 you could independently extend the late check-out until 18:00 (19:00) for half the price of the room, or as most normal hotels in Turkey allow you to rent luggage storage after 12:00 and use of all restaurant, beach, etc. until your transfer to the airport
Say "thank you" to your travel agent
According to the standard, your check-in should be at 14:00 on May 18 and the first night is counted from this day and time, and night 14 will start on May 31 at 14:00 and should be completed on June 1 by 12:00, but it can completed earlier as in your case
Your travel agent would have to tell you to book 13 nights from May 18 to May 31, and on May 31 you could independently extend the late check-out until 18:00 (19:00) for half the price of the room, or as most normal hotels in Turkey allow you to rent luggage storage after 12:00 and use of all restaurant, beach, etc. until your transfer to the airport
Say "thank you" to your travel agent
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answered 6 years ago
Gggg, guess why I still haven't traveled to the Emirates??? did you fly to egypt? how do you fly there (you have arrival and transfer at 2 o'clock in the morning and you are for breakfast and settlement) - and to the Emirates, DPA and Egypt, basically (if not always) the flight there on the day of settlement is EVENING! That is, you will arrive either early in the morning after the day, or for breakfast)))) only the next day! And the people are happy, but what to do???? (as they say in Odessa) ... So the loss of the night is still so and so ... In general, read the contract, as far as I remember, you can talk about something if the transfer or departure is postponed more than 24 hours.
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answered 6 years ago
It may or may not have been paid. Depending on the distance of the hotel from the airport, you will be picked up 4-5-6 hours before departure. But check-out from the hotel is at 12 noon, but there are hotels that don’t cut off the bracelets and you can safely use the entire infrastructure until the very departure . And there are hotels where the bracelet is cut off and then as you wish ... Unfortunately, Pegasus sins with such options (I’m talking about very early departure). How many times have we flown to Turkey via Pegasus and there has always been a very early departure and, accordingly, an early check-out. But the children and I did not consider the options to "sit in the lobby" it was important for me that the children could sleep peacefully in the room. But just in case, look at the voucher, what is written there, maybe there is an option that the 14th night is not paid.
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answered 6 years ago
Oops, I spelled it wrong.
But the hotel is paid for on the 14th night, right? Or will you be evicted at noon on May 31st?
But the hotel is paid for on the 14th night, right? Or will you be evicted at noon on May 31st?
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answered 6 years ago
yes, by the way ... you and not only the night, you won’t really spend the evening at the hotel ... you will be put in a car and at the airport for hours at 22-23 ... or maybe earlier, or maybe later. .. you will find out all this more or less exactly a day before departure at the reception, and it’s not a fact that this will be the case! in general, get ready for a fun last day)))), or rather the penultimate one.
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answered 6 years ago
Unfortunately, yes, the last night is over for you. In fact, after dinner you will be picked up by a bus. Pegasus does not have to compensate anything, formally everything is observed. If only a miracle happens, and the flight is rescheduled for a later time relative to 1.30, and the tour operator deigns to take this into account (it happens), then you will be able to sleep at the hotel. Yes, it was a very unfortunate time ... I sympathize. But, on the other hand, the first day will be completely spent in the hotel. Only they can’t check into the room before 14.00, well, okay, the sea is nearby :)), and, as a rule, they don’t prohibit using the hotel’s infrastructure
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answered 6 years ago
ollennka I think you didn’t understand the question ... of course, no one will force anyone out, it’s just that the transfer will be in the evening and the departure will be at 1.30 ... a person is annoyed by such an alignment, in fact they stole not only the last day but also the night)))
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answered 6 years ago
in general, this is the norm for balloon tourists (I myself am one), if you are financially strong and able to pay for the flight separately (and not a penny for a charter), then there are no questions, choose a flight))) yes, by taxi ... no time you won’t lose))) (this is how tour operators usually answer)
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answered 6 years ago
Last year, friends flew to Turkey and the flight was postponed to a later time. As a result, they were at the hotel around 2 nights. But they weren’t settled, because it turned out only at that moment that the settlement was from 12 the next day ... no one knows how it could turn out, but since they bought in Belarus and the flight was postponed twice (they should have arrived on the afternoon of the previous day), then in general an incomprehensible situation came out ... but this night turned out to be unpaid ... it was Anex who made it so funny. They were able to settle in the morning (at the expense of those who left early), but the proceedings did not lead to anything. Who made a mistake and at what stage ... the truth could not be achieved.
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answered 6 years ago
Kjokka, I understand that it's annoying. But after all, the tour operator did not take this money for himself, but paid for the 14th night at the hotel, which is exactly what I am writing about.
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answered 6 years ago
in Ukraine, Joinup loves these options, I flew a couple of times, then I fly with Anex, these guys are more serious, if they get on your nerves, you will sit in a hotel, and the rest will be taken to the airport and that's it ... hello, run there between the counters)
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answered 6 years ago
Kjokka, then you and Aneks haven’t hit yet....we were taken to the airport and safely kept there for more than 12 hours...
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answered 6 years ago
and I understand that the tour operator did not take the money for the night, he paid the hotel, everything is fine, BUT !!! well, it’s really impossible to make a charter later, the hotel has no questions, sleep, have breakfast, take a walk, until 12.00 and even later ... no one bothered me in Turkey! I can’t believe that it just turns out like that, there is someone’s interest here and this is understandable! And the tourist suffers as usual
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answered 6 years ago
pah pah pah))) so far yes ... probably lucky with an annex, but I won’t be surprised))) vsezh rests I (I wrote above) - charter, move, throw out that one, put this one - easy!
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answered 6 years ago
Kjokka, and since the tour is suffering so much, who makes him, the poor fellow, take this tour? It's just that the tourist wants to fly for three kopecks, and in this case one must be prepared for a truncated rest.
There is always a choice. I chose the regular season for myself and I no longer suffer.
There is always a choice. I chose the regular season for myself and I no longer suffer.
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answered 6 years ago
It’s great that you were reminded above about flight delays
There is another option, the tour operator in this case, on these dates, was reinsured in case of a flight delay
On the date of your departure home, the first numerous wave of tourists begins who will celebrate Eid al-Adha at the hotel, they usually arrive 3-4 days before the holiday. And these days for Turkish hotels are full of all rooms. And if suddenly the flight is rescheduled for later, this hotel will not physically be able to provide you with a room
There is another option, the tour operator in this case, on these dates, was reinsured in case of a flight delay
On the date of your departure home, the first numerous wave of tourists begins who will celebrate Eid al-Adha at the hotel, they usually arrive 3-4 days before the holiday. And these days for Turkish hotels are full of all rooms. And if suddenly the flight is rescheduled for later, this hotel will not physically be able to provide you with a room
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answered 6 years ago
01.06 at 01.30 is already a new day. From 14:00 (May 31) - to 01:30 (June 01) - formally night. Pick up from the hotel will be 4 hours before departure (these are technical costs). If this night is not paid, then on May 31 you would have to leave the room at 12:00 and sit waiting for the bus until 21:30.
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answered 6 years ago
Nothing will be compensated. Day 15 is also available .. from day 15 you have 1 hour 30 minutes (June 01). The tour is set up correctly. There are no reasons to pay for a tour for 13 nights, but there is no reason to fly out after passing the 14th night. Departure from Turkey on the 15th day of your stay (1 hour 30 minutes - new day).
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answered 6 years ago
It has already been answered 100,500 times that in the Tour (not a hotel) they count the nights of the Tour, even if these nights are both on the plane and in the transfer. And the worst thing is that TA hide this fact or do not know at all. Yes, and 31.05 at 12:00 can be evicted.
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answered 6 years ago
I already wrote something about this in a thread that talked about the days and nights eaten during a tour to Tai, China (nights on the tour, departure date there and departure date back) ... The situation is more complicated there. They fly out during the day, spend the night on the plane, arrive the next day, and there is also a transit idle time ...
Many argue about this, count the nights in the bedroom ...
Many argue about this, count the nights in the bedroom ...
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answered 6 years ago
If your flight to Antalya really takes place at 2-00 (the flight will not be rescheduled), then you will be at the hotel by breakfast. You can consider yourself lucky. Recently, many TOs have sinned with late arrivals at the hotel and early departures back.
Previously, airlines were fully fed on board, now most airlines do not bother with this. It’s good if they give a bun with a dried piece of cucumber. Everyone saves.
Previously, airlines were fully fed on board, now most airlines do not bother with this. It’s good if they give a bun with a dried piece of cucumber. Everyone saves.
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answered 6 years ago
On UIA flights (to Turkey and other countries) charter and regular, only water in disposable cups is free of charge, and a bun with cucumber is already for denyuzhka
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answered 6 years ago
And I wonder why tourists do not look at what they buy? "Bought, and then it turned out ... who compensates"?
Flight data is not a secret, the agent is obliged to provide them to the tourist immediately, before buying the tour.
Flight data is not a secret, the agent is obliged to provide them to the tourist immediately, before buying the tour.
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answered 6 years ago
actually THAT doesn't care, he forms and sells the package. But why in some versions they take this night into account and in some they don’t, this is not clear. We had a late check-out situation twice and twice we did not include the night of departure in the price, although when departing from Sri Lanka we were picked up from the hotel at 21 o'clock (there is a long transfer along the coast). We vacated the room at 12 and calmly rested using all the infrastructure except food, as we only had breakfast. And the second time Greece, there was also a late departure, but we were with children and we ourselves extended the room until the evening and realized that it was better for our family to leave early if traveling with children. In Turkey, we book through Pegasus and there is always an early departure, we were picked up from the hotel at 3 and 4 at night, but it is clear that night was included in the cost of the tour.
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answered 6 years ago
Pachok about why....the answer is because it's a matter of experience. And many going to TA firmly believe that there are tourism specialists who will decide everything for them (here is the secret of the success of package tours), they will choose, prompt and point out all the points. But in reality, it turns out that we need full control over their work and the salvation of the drowning people is the work of the drowning people themselves.
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answered 6 years ago
I think in this case the night was included in the calculation precisely because of the food. After all, before departure, people need to have lunch and dinner.
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answered 6 years ago
ollennka, in decent Turkish hotels with a late check-out, the bracelet is not cut off and you can eat calmly, the main thing is to vacate the room on time.
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answered 6 years ago
And perhaps this is the secret, if the hotel cuts off the bracelet when checking out from the room, then you can’t eat accordingly. And in order to be able to use the hotel restaurants, the next day is paid.
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answered 6 years ago
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