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We bought a tour for two. One person got sick. Is it possible to replace another person one day before departure?
We bought a tour for two. One person got sick. Is it possible to replace another person one day before departure?
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Answers • 11
So run to find out from your TA
(depending on TO and on the efforts of TA themselves) and yes, it is possible.
(depending on TO and on the efforts of TA themselves) and yes, it is possible.
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answered 6 years ago
With such questions, you need to immediately run to where the tour was arranged. Here, somehow, they tried to sell it in a day, but if we are talking about a replacement, I think that everything will be decided positively.
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answered 6 years ago
For a day is unlikely .... In any case, it all depends on where the tour was issued.
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1.5
answered 6 years ago
sol99, if there is a replacement candidate, then everything will be fine. My friend from TA regularly offers me such options (these are really last-minute tours), when for some reason people have such force majeure. The problem arises when there are no candidates and the tour needs to be sold, this is a problem, as many people have a connection to work, etc. Literally two days ago, they were looking for a replacement for Turkey, in a luxury hotel, the price of the tour was initially 3500 2 + 1 reb, as a result they sold it for 2000 and two adults flew. It would hardly have been possible to find buyers at the full price, and a 100% fine, not without loss of course, but most of the cost was returned. The child broke something 1.5 days before departure ..... you yourself understand what kind of vacation it is .... everything is ok, they found everything, decided, changed it. Especially since these are charters (Turkey, this is usually a package with a charter ), and with charters there are no such issues as with the regular season, everything is resolved quickly there.
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1.5
answered 6 years ago
And more recently, a day before departure, they also looked for a replacement in Europe (with air). There are no charters for sure. All found. Replaced. People are already rested. Everything is possible.
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answered 6 years ago
I didn’t have to change it myself, but a similar question was asked in TA. The answer was: you can change it with a surcharge for reissuing documents, but it’s better not in one day.
And it is advisable to contact the hotel to check the rebooking. Somehow in the reviews they wrote that a week before the departure, the vacationer was replaced, everything was issued in TA. When checking into a hotel, they did not want to register a person, because the reservation, as before, was for another. Whose cant (?) is unclear, but the hotel had to pay again. ((
And it is advisable to contact the hotel to check the rebooking. Somehow in the reviews they wrote that a week before the departure, the vacationer was replaced, everything was issued in TA. When checking into a hotel, they did not want to register a person, because the reservation, as before, was for another. Whose cant (?) is unclear, but the hotel had to pay again. ((
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answered 6 years ago
Olgaolga153, it was a 100% cant TO. You don’t need to rebook anything at the hotel, because the number remains the same, it’s just that the hotel is informed that instead of .... it will be ..... There is an official letter infa. If there are misunderstandings in such a situation, a representative of the TO is connected and everything is solved, but a human factor is possible. Then, again, everything is decided (the age of the Internet), by viber it calls to where the tour was bought, and they, in turn, tease TO. But even here a lot depends on the people from whom the tour is bought. There are those responsible, and there are those who sold the tour, and there at least the sea is knee-deep. For a surcharge, it depends on the maintenance and the air carrier, on what conditions the maintenance works with it. But if there is a surcharge, it is very small. Such tours usually diverge in their own way, and only if it didn’t work out in their own way, they are offered in the public domain. My friend offers me such tours from time to time, because she knows that I have no bindings, and if the tour is interesting to me, I packed up and went.
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2.5
answered 6 years ago
We had such a situation with Bulgaria, we paid extra 100 euros.
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answered 6 years ago
nadezda2017 in my opinion you are a little divorced
you can go to Bulgaria with a chord for 120€ for a week ... and then there is an additional charge for changing data .....
a couple of weeks ago, my TA refused from Max Royal .... in 2 days they found who bought it (agreed for 3K), the operator didn’t take anything for the shift ... it’s just that people at least wanted to return something.
agree with my_contact.
you can go to Bulgaria with a chord for 120€ for a week ... and then there is an additional charge for changing data .....
a couple of weeks ago, my TA refused from Max Royal .... in 2 days they found who bought it (agreed for 3K), the operator didn’t take anything for the shift ... it’s just that people at least wanted to return something.
agree with my_contact.
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answered 6 years ago