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Good afternoon. Help me please.

Turkey › Antalya

Good afternoon everyone. My name is Yulia. I have the following problem. Please help, if it's not difficult. Tell me who knows how to force the utair airline to take at least some action? We flew on the Antalya Kyiv flight of this company. A suitcase with a large number of my and children's things was lost. A week has passed. When contacted, they are rude and do nothing. what to do to get a suitcase or monetary compensation. Thank you in advance

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pestov2

asked 10 years ago

Answers • 3

Answer

Try to leave a complaint also on the airport website, if there is one (they didn’t indicate where they flew from). But there is a possibility that the suitcase might not have been loaded in Turkey either. You should be given information at which airport the suitcase was lost. Then demand compensation for the value of the things indicated in the complaint.

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orhideya21

answered 10 years ago

and left a statement in Boryspil "Lost und found"?

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Galina50

answered 10 years ago

alex45 · Accepted Answer · 2014-07-14T08:40

They flew, as it is written, from Antalya to Kyiv.
There are rules for tracing missing items, they are on the Internet, look at what is on the airline's website. I understand that you communicate with them orally, but try a written complaint.

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alex45

answered 10 years ago