Очень хороший отель. Very good hotel.

We rested in the Venezia Palace 5 * three of us, with my daughter, in late August-early September 2017. We all liked the hotel very much. We lived in a triple room 1414. The view was of the pool and the sea. The weather was good. It was not very hot (from +27 in the morning to +38 at noon). Everywhere is clean. Plenty of sunbeds on the beach and around the pool. Never encountered a lack of free sunbeds. The sea is warm (about +27). Very beautiful hotel both during the day and at night. They fed well. Large selection of dishes. Although, we did not really puzzle ourselves with this and often came for breakfast, lunch and dinner to complete them. However, we always had a varied selection of dishes. Lots of quality alcohol. Although, there is only one type of beer - Efes. But this, it seemed to me, is generally the most popular brand in Turkey, as it was offered at the airport, on airplanes, and when leaving the hotel on various trips. I really liked the Dolphin show. Recommended to watch! Especially for the musical walrus! ) Very helpful staff. In the customer service of the hotel, I remember Jeanne the most. . She was constantly interested in the passage of our holiday and tried to connect to the solution of any of our problems. She kept in touch with us through WhatsApp. Of her colleagues, Olya and Yulia were remembered. In the service of spa recreation, it seemed to me the most objective and unbiased - Abdullah (he is often present on the territory of the reception). Rested from the travel agency "Pegas". Pullad was especially remembered from her (perhaps I write the names with errors, as I perceived them by ear). Travel agency employees are not intrusive in offering various trips and are clearly objective in their comments on them. If you are interested in shopping, then look for Alexander. We bought a very cool jacket and handbag for my daughter. In general, and in particular, we were very pleased with the hotel! Evening programs were varied (dance shows in the amphitheater, live music, discos, etc. ). We had minor problems (we couldn’t set up the air conditioner, a small injury to our daughter’s leg). But all these problems were solved very quickly with the help of responsive staff, with each of our calls. The room was always clean. Cleaned and changed linen regularly. They could not remove it only if we did not want to. Once they cleaned in our presence. Very high quality, smoothly and quickly cleaned the room and changed the linen. Moreover, they constantly smiled at us (two Turkish guys and a woman). Twice ordered food in the room (lunches). Just didn't want to go to a restaurant after the beach (overheated). Everything was brought quickly, taking into account our wishes for the composition of the kitchen. A small fly in the ointment on vacation can only be considered smoking in public places. It can be done anywhere there. This was especially noticeable in the evenings when attending evening events. But, when it bothered us, I approached and made a request to both Russians and foreigners. There was not a single case of refusal. So, this question can be solved if you wish. By the way, there is always internal security on the territory of the hotel. Men are attentive, serious, tactful. Personally, I remember most of all Alexander (as he called himself). Such a big friend! He reprimanded me for thinking that I was molesting a girl on the territory of one of the bars. But since that girl was my own daughter, the misunderstanding was immediately settled. We did not observe a single incident during our stay. Looks like security has it under control. And we also never met any violent hotel guests. The people are friendly, polite and calm. Oh, and one last thing: There were a lot of small children on the hotel grounds. We did not notice any of them with signs of the Kaksaki virus. So, we recommend the hotel to everyone who decides to spend a good, calm, high-quality vacation! )