The interior of the rooms is pleasant, stylish and well equipped, it even has soap dishes, a rarity even in premium hotels))), table lamps, many mirrors, large wardrobes, two desks, bedside tables and a table in the living room, panoramic windows, very good quality windows absorb sound well. The room has everything you need: a safe, a hairdryer, a kettle and a tea and coffee set, scales, bathrobes, slippers, towels, cosmetic sets, a mini-bar (including water, soda, beer and mini-bottles with strong imported alcohol, there are good nuts, nachos, chocolates). Excellent room cleaning - without any extra requests, the girls noticed our schedule and cleaned exactly at the time interval we needed, very carefully - many thanks to the employees for their work and a pleasant compliment at the end of our stay - they decorated the room very sincerely and from the heart.
The beach at IC Residence is sandy, wide, with a smooth increase in depth, the water is clear, fish swim.
There are pavilions (boars) on the beach, for residents of detached villas they are included in the price, for Lake Villas, if available, they can be rented for a fee, this season 110 euros. Also on the beach there are enough sun loungers and umbrellas for hotel guests. Chaise lounges made of wood with good mattresses. The beach is equipped with changing rooms, showers, toilets, paths.
Near the bar there are 5 free large sofas for relaxing, and in the bar itself there is a delicious ice cream, a variety of cold drinks, they make high-quality alcoholic and non-alcoholic cocktails, snacks. Garbage, dishes and towels are constantly removed from the sunbeds abandoned by vacationers on the beach, the sunbeds are leveled and wet mattresses are replaced, the paths are swept and the sand is leveled - it is very comfortable to walk along the leveled one at the peak of the August heat. In the beach area, everything is thought out to the smallest detail for the comfort of guests.
A separate important factor is the excellent work of the staff of the coastal bar Omer - super professional and Mr. Positive, always with a smile even in hellish heat, heroic Alena, Tamila, chef Mehmet and other guys - provide the highest level of service, prepare delicious coffee and excellent cocktails, excellent lunches - for the first time in our sea trips, we dined on the beach with pleasure. Everything is so tasty, beautifully decorated, hospitably and promptly that you don’t want to leave anywhere. The staff of the coastal bar, working until the last client, cause only admiration for professionalism and hospitality, many thanks!
The main Spy Bag bar restaurant - unexpectedly for the pandemic period, the high quality of work of both chefs and waiters, pleasant music and a discreet but stylish interior, stunningly beautiful chandeliers - create a pleasant atmosphere and delight with the quality of service.
Live music, beautiful glasses, restaurant serving dishes, high-quality cutlery in individual packaging, served with a set of napkins, salt, pepper, toothpick - everything is packed hermetically in an individual set - everything is thought out and hygienic. Meals in the restaurant are like on the menu, there is also an additional small buffet - a good move to diversify the menu for a long stay, in the summer we usually stop by for at least 2 weeks and even the best menu has time to get fed up, and such a buffet brings quality variety and creates a mood.
The assortment of the restaurant has an excellent choice of meat and fish, salads, snacks, desserts - just magical - one of the best on the Antalya coast. The buffet has a good selection of greens and cheeses, including very tasty Camembert and dor blue.
Fruits: watermelons, melons, "dragon fruit", papaya, peaches, apricots, bananas, strawberries, blueberries, grapes, pineapples, plums - the assortment is wide and all fruits are juicy and tasty. Dishes are mainly Turkish and European cuisine. For the entire period, we did not come across a single salted, too spicy or overcooked dish, everything in moderation.
There is also a wide selection of dishes for free room service, but we were pleased to walk around the territory, we did not use room service, we went to the restaurant. If there are any additional needs for completing the room, questions and small problems - Guest Relations comes to the rescue. You can always contact Natalia, Marina and Ezgi both in person and via WhatsApp and they will prompt you, promptly help, orient you. Having traveled a lot in hotels, I can safely assure you that these are the best specialists, literally sorceresses, who honestly work out every guest’s question, and not just for show.
Taking into account that in total on the territory of 70 thousand square meters. meters there are 43 villas - even at the peak of the season the territory is not crowded, the proper level of privacy and silence is ensured, it is great that the animation is placed on a separate territory - in an average hotel, which is part of the IC group, if you need activities, you can freely visit all events and water parks, and children's entertainment, and on the territory of IC Residence it is quite quiet and calm. The territory of the hotel is very beautiful, incredibly green - there is constant irrigation and the work of landscapers, so you stay in the arboretum with birdsong, aromas of pine needles, laurel and flowers. In general, I definitely recommend it to those who are tired of the noise and burning of the metropolis, who want greenery, the sea and a relaxing holiday.
Of the minor shortcomings (I can’t even call it a disadvantage): very poor WiFi on the beach. Animators from Green Palace almost never reach the Residence and are not invited to any games during the day. Our overage child was uncomfortable, because. I had to keep track of the time myself so as not to be late for the water polo game. Surprisingly, unlike other hotels, various sellers of leather and gold are not very intrusive (well, or we were so lucky to explain from the first time that we were not interested in this). But this is compensated by the employees of the SPA salon, who sometimes even caused irritation with their obsession.
In general, the impression is very positive.
We chose it because we went on vacation with two children, and according to price offers, it was the most adequate for accommodation in 2 rooms. For example Amara Dolce Vita a regular room for 4 (not even in the main building! ) also cost.
Also a big plus is an individual transfer to all guests of IC RESIDENCE, by the way, if the tour operator does not indicate this to you on the tour, feel free to contact the hotel and you will be met absolutely exactly! and they will take you to the airport (for free), we did just that, Teztour was completely lazy - it is obviously difficult for them to do this themselves (to write off the hotel and stipulate this service), so they do not indicate this in the package and even deny the existence of such (although the hotel positions it) .
They didn’t worry about the location (many people speak very negatively about Kundu, they say nature is not the same as in Kemer), but on the territory of this hotel you find a wonderful landscape and you won’t regret the location a bit (if you have enough hotel territory and you are not a supporter of 2 hour walks). The hotel is sooooo green, the area is very well maintained.
Lake villa rooms are very comfortable for children or 4 adults. One caveat - there is no TV in the parents' bedroom (for whom this is a necessary attribute-sory) there is in other rooms. Own access to the pool and each room has its own deck chairs and its own veranda. True, in October in this pool the water is already very cool, in the summer I think just right.
Rooms 5000-5008 are not very good due to the fact that the windows of the second bedroom overlook the main entrance to the IC GREEN PALACE hotel, as well as the adjacent territory of the other hotel. Because of this, in the morning there is noise from technical machines, in the evening until 3 because of the disco.
It doesn't bother you if you yourself like to buzz up to 2-3 : -) and also if you sleep with the windows closed (in October I wanted to sleep with the windows open, in the summer when it's hot, I think everyone sleeps with air conditioning).
I also want to note that Lake villas are not very safe for children under 5 years old in terms of the fact that the access to the pool from the rooms is not fenced by anything and if parents like to relax, it will not work, you need an eye and an eye for a child, don’t sit on the verandah yet the child is running! In this regard, Bali villa is better.
From the room to the beach, if it's too lazy to stomp your feet, they take you in a minicar : -), call through the reception.
Cleaning is perfect, no special tip was left, the quality did not change from this. The minibar was filled every day, fruits and nuts too. For both of these services, you can specify the time until which you want to receive a room in order (it’s convenient if the children themselves or like to sleep during the day, they don’t bother)
There is only one restaurant - but it is very good, in terms of service SUPER!
there is one waiter for 2-3 tables, and the guys are all good fellows who are not annoying (whom it annoys), they can say: not what will you do, but what will you do : -), very kind and patient with everyone (regardless of nationality). Drinks are all free (both local and imported! ). The choice of food is very good and al carte and buffet. Dinner and lunch menu changes. For children under 2 years old, it’s hard with special food, but ours is already after 2, so she eats everything and in this regard there was nothing specific that would not be edible for a child. The cuisine is basically European (and not a parody, but a good copy)
For a change, you can visit the restaurants in the main hotel, but they did not impress us, due to the fact that the service was immediately not the same.
The beach service is also great! ! !
The only negative is that the kids club is not very high, there is no normal playground (this is how the town with two slides stands), there are no swings, the playroom is very uncomfortable, not beautiful, the main building is generally terrible (poor dirty room with a minimum of toys). Guard animators! lazy girls without, such a talk that the ears wither, not active, not attractive. Children are not interested in them, so if parents hope to relax themselves and give pleasure to children, they will have to deal with them themselves, otherwise poor children: -(.
In general, for a holiday without children or with older children - super.
A BIG THANK YOU to the hotel management and employees for their sincere work.
P. S. weather at the end of October: + 23 +26 SEA +23 IT WAS RAINING FOR 2 DAYS
Sincerely, Victoria.
23.10-30.10 Riga. Latvia