We like the hotel

Written: 14 august 2011
Travel time: 12 — 19 may 2011
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
This is the second time we have been in this hotel and we are not going to change our preferences, except for the "Imperial" of their own chain.
We flew there with Turtez, what can I say, there are no complaints, the departure is on the minute, the meeting is also as it should be, only my wife and I and two more women were on the bus to Diva.
When we arrived, we did not wait a minute, the manager, I don’t remember his name, not only recognized us, but also remembered that I don’t drink champagne, and replaced it with my favorite beer.
We were given a room on the first floor, right away, at first we didn’t like it and we asked ourselves on the last one, like last time, - the answer is no problem, in the morning you can choose from three, but when we got up there we refused, because we only spent the night in the room , but all the time we were sitting on the sea, and the view was somehow on our side, but we didn’t have to wait for the elevator.

The service at the hotel is excellent, there are no complaints at all, it seems that the staff is specially taught to remember the guests, we were recognized by the waiters, bartenders, security guards, not to mention Christina from the hospitality, who, when she saw my wife, ran to hug her, in short, the impression is exactly the same as at home, which is their motto.
A la carte restaurants are free and you can sign up for them as many times as you like, but since we have already tried everything last year, we went once to French and three times to Turkish.
The beach is excellent, there are plenty of sunbeds, I don’t know how the previous people didn’t find a place. Sunbeds are clogged only under the bar on the pier, but since it is very drafty there, we did not lie there, we did not dare to repeat the cold of the last time, and at the bar we were already given everything in glass.
We really liked the bar to the right of the pool, we sat there almost every evening, it's nice, cozy and most importantly they pour imports, after all, red label with cola will be better than local whiskey.
Separately, I want to write about the girls from the hospitality, namely about Christina, she managed to resolve the issue with my friend's scam, it was like this - in 2010, when we were there for the first time, my friend was urgently called to Kyiv, if you don't want to, you have to fly, one lady came to help with the tickets, who was prompted by a worker from water attractions, like a friend, she will decide everything, she decided, the ticket is ok there, but back, they blew it, they blew it, 200 tanks into the toilet, and before we left, that lady did not return the money, though promises fed almost to takeoff. So, my wife told the story to Kristina, and she made sure that these 200 dollars were returned to us, the owner of the boats returned, and she kicked that lady out.
These are our half impressions about this hotel, next spring we are there again and we are not going to change it, because we need a quiet, relaxing holiday, without stupid animation, discos and drunken russo-tuisto, if you need it, then I recommend it Dolphin Palace.
Translated automatically from Russian. View original