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tour security.
Hello! If a tour is booked and paid for in a travel agency through a certain tour operator and the travel agency disappears, does the tour operator send the tourist on a trip or will it not take place?
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Answers • 7
If the agency paid the tour operator, then there are no problems, but if the travel agency disappears along with your money, then you are unlikely to be taken somewhere.
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answered 10 years ago
I called the operator about payment, they said the tour was paid. Thanks for the answer. And for the documents to the tour operator?
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answered 10 years ago
If the company has disappeared, but the tour is booked with the operator, you can contact the operator for documents. I think after explaining the situation they will give you documents.
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answered 10 years ago
Take all the documents on the tour that you have on hand (contract, checks, insurance) and promptly contact the operator, find out all the information about your tour. If the operator confirms the fact of payment from the travel agency for you, then consider yourself lucky. And then there are no problems with your rest. A partial payment option from your agency is possible, for example, the payment for the hotel was made, but the tickets were not paid, then you will have to re-pay for the tickets in order to fly away on vacation. If there were no payments, then you are in, the operator does not owe you anything, he can only find out with your arrival that you are applying for a tour. Of course, I don’t know what kind of agreement was between the operator and the agency, but most likely it was made in favor of the operator, which means that if the operator did not receive money, then the tour is not considered purchased. In fact, it turns out that the agency just robbed you.
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answered 10 years ago
Why was it robbed? The tour operator confirmed receipt of payment.
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answered 10 years ago
