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Related question «General issues»
HOTEL REPLACEMENT
TWO WEEKS AGO PURCHASED TOUR TO ALANYA AT MERLIN BEACH OTEL4*? BUT FOUR DAYS AGO, THROUGH A FAMILIAR, I ACCIDENTALLY LEARNED THAT THE HOTEL IS BANKRUPT AND EVERYONE WHO WERE THERE WERE INSTALLED IN OTHER HOTELS, I CALLED THE TRAVEL AGENCY AND I WAS INFORMED THAT THE HOTEL IS CHANGED, WHEN I LOOKED WHAT THEY OFFERED I AND HERE 500 METERS FROM THE SEA AND VERY MANY BAD REVIEWS THEN I WERE OFFERED ANOTHER HOTEL, I AGREED BUT THEY ASKED TO PAY 1300R FOR A REPLACEMENT HOW MUCH THEY ARE RIGHT, AND CAN I DEMAND AN EQUIVALENT HOTEL AND WHERE SHOULD I COST?
Translated automatically from Russian. View original
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Answers • 10
read your contract. there is a point about changing the hotel. there are nuances. the fact that the hotel is bankrupt is not the fault of the travel agency or tour operator. most likely you were offered a replacement based on your budget.
the hotel is better value for money. 1300r is 45 ye. not much money at all
the hotel is better value for money. 1300r is 45 ye. not much money at all
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answered 11 years ago
I am very interested in this moment. It turns out that if you had not accidentally learned from a friend about the closure of the hotel, then your travel agent would not have informed you about it herself?
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answered 11 years ago
jabetta here, by the way, I agree with you. the tour operator was obliged to notify the travel agency of the replacement, and the travel agency of the tourist.
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answered 11 years ago
It’s not just that I became interested in this moment, since I myself now have a tour in my hands to Egypt and I’m sitting on pins and needles, not knowing how it all will end, as the hotels there are closing one after another. That's what I'm interested in. A few days ago I already called to ask my TA what was happening and whether there were replacement hotels. But on the TO website there is no this information, in the sense of closing hotels? Or is it a secret tip?
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answered 11 years ago
I looked at Coral, the tour to Merlin is still in the search engine, there is no information that the hotel has closed. it’s just that he’s always in the foot for the whole of September
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answered 11 years ago
1300 rub. at the rate of the Central Bank of the Russian Federation for today it is about $ 39, and at the internal exchange rate of TO it is even less, so there is no point in thinking about money. Read the contract and try to find, together with TA, the hotel that suits you.
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answered 11 years ago
Dear Lera!!! We met in 2012 in Marsa Alam when we were driving back home to Khurkhada. Volodya and Ruslana from Zhitomir. You took us from the Grand Resta Resort 5 *, where we were moved due to a strike from the Crown Plaza Sands Port Ghalib 5 * hotel. We are going to Three Corners on September 17. We are following the events in Egypt and the closing of hotels in Marsa Alam with horror.
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answered 11 years ago
If you are satisfied with the second hotel, it is better to pay extra $ 40, do not spoil your vacation
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answered 11 years ago
vovan_zt, finally you showed up! ;) And I already thought that you lost all appearances and passwords)))
Why haven't you written before? We remember you :-)
Did you check in with the hotel? A week ago, it was on the verge of closing, as there were only 60 vacationers for the entire hotel, which is not profitable for them.
Why haven't you written before? We remember you :-)
Did you check in with the hotel? A week ago, it was on the verge of closing, as there were only 60 vacationers for the entire hotel, which is not profitable for them.
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answered 11 years ago