The hotel has gone down from 5+ to 3+

Written: 25 august 2021
Travel time: 13 july — 5 august 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 3.0
Food: 3.0
Amenities: 10.0
Not worth the money you pay!
The check-in is problematic, they settle in the wrong place where they bought the tour, through replacement and temporary numbers, if you keep silent, then you will stay there.
The rooms are cleaned badly, even very much!
Noise and din!
Racism! You stand in line, another tourist comes up (I won’t indicate nationality, I’m not a racist), they don’t notice you right away, they also insult you, they think that I don’t understand, but I understand their language.
The deception is complete, does not correspond to the concept that is stated - a lot has been written but does not correspond to reality.
Meals are like in the top three, once a week they have dinner, like they think like in the top five, but a maximum of 4+, service: - peace like with pigs....
Alcohol is fake, the one that is imported. I met Clan MacGregor whiskey in a premium hotel at the lobby bar, it's just cheaper to buy it than to do it.
In short, food in ordinary three-star hotels is even better!

Anthill! There are no free sun loungers anywhere, unless you go to borrow early in the morning, more than half of the sun loungers are occupied with towels or things and are not used by people.
Anti-coronavirus measures are only on paper, everything happens the other way around, Everyone gets infected, gets sick in a quiet place, they even came up with a scarecrow so that the sick hide, because if you sleep, they will isolate and divorce you for money. They recorded a sick employee with signs of SARS, sneezing and with a temperature, they informed the administrator... She politely agreed and promised to take action, but in fact this employee is standing in the same place the next day and with snot...
On the day of check-out, the bracelets were removed and limited: they don’t serve food at the bar, although they gave a card that says that you can use all the services of the hotel.
Our friends at the bar took alcohol, so the administrator saw it and tried to take it away, I had to send it obscenely.
In short, they are promoting the premium case right now, so the four and five turned into three.
There is much more to tell, there is video and photo evidence.
Translated automatically from Russian. View original