Question about hotel Ganita Holiday Village 4*
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Related question «Hotel selection»
How can you change a hotel if we didn't like it for some reason?
How can you change the hotel if we did not like it for reasons that we were not notified about? They said that the hotel has a sandy entry, in the reviews they write that the cobblestones! The fact that the Chichen camp is resting on the territory was the first time we read from the reviews! Is it possible because of this to demand from the tour. operator to change the hotel? Booked a tour for 2 adults and a child 13 years old (counts as an adult) 14 hours ago.
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Answers • 13
If the hotel is confirmed, penalties have entered. Replacement - there is an annulment.
Read the contract.
Read the contract.
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6
answered 11 years ago
For these reasons, no. You can, regardless of the reasons, if it is provided for by the terms of your contract.
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6
answered 11 years ago
The reasons that you have given will not give you the right to do so.
If the agreement is signed, entered into force, you paid the bill and received a "voucher" and an electronic ticket, the terms of the agreement on the cancellation of the tour come into effect. These are penalties, and the closer to the trip, the less likely it is to return the money. If you don’t have all this yet, then try to negotiate with the tour / agency to change the hotel ...
If the agreement is signed, entered into force, you paid the bill and received a "voucher" and an electronic ticket, the terms of the agreement on the cancellation of the tour come into effect. These are penalties, and the closer to the trip, the less likely it is to return the money. If you don’t have all this yet, then try to negotiate with the tour / agency to change the hotel ...
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8.5
answered 11 years ago
In Alanya, in general, the coastline is dumb for swimming. Go to your operator and say that you want to change the hotel, maybe they will go to a meeting.
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4.5
answered 11 years ago
The reasons given by you are not a reason to change the hotel. If the hotel has not yet been confirmed to you, then you can change it without additional payments, but if the hotel is confirmed, then with a small surcharge (each operator has its own within 25-50 dollars), you can rebook to another hotel. Just maybe read the reviews first and decide for yourself which hotel is preferable to you. Not everything that is written in the reviews is 100% true, very often there is an exaggeration. Especially not worth believing the reviews that write about the contingent in the hotel - in fact, it’s basically such a lottery, here it’s how lucky))))
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6.5
answered 11 years ago
I somehow changed the hotel, at that time they had not confirmed it to me, without any fines and problems. You need to run to the travel agency or call there. And do not waste time.
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5
answered 11 years ago
Is it really here (on this forum) one of the representatives of TO?!
The laws oblige to provide the consumer with ALL information and provide for responsibility for not providing complete and reliable information about the product / service.
The laws oblige to provide the consumer with ALL information and provide for responsibility for not providing complete and reliable information about the product / service.
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2.5
answered 11 years ago
I am not a TO representative. Moreover, I don’t drive with MOT for a long time, mostly on my own.
So, - the reasons voiced by the author of the question do not oblige TO to change the hotel. In no country in the world will there be a reason "there are a lot of Chechens" or "besides the sandy entrance there is a place with cobblestones."
And you can change it for no reason at all, if this is indicated by the terms of the contract - terms, fines, etc.
So, - the reasons voiced by the author of the question do not oblige TO to change the hotel. In no country in the world will there be a reason "there are a lot of Chechens" or "besides the sandy entrance there is a place with cobblestones."
And you can change it for no reason at all, if this is indicated by the terms of the contract - terms, fines, etc.
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2.5
answered 11 years ago
The camp IMHO is not an essential condition, but the type of beach is just that.
Failure to provide reliable information entails the replacement or termination of the contract with a full refund.
I will even tell you more, if you just change your mind, you can return almost the entire cost. The TO is obliged to document the actual expenses incurred, namely:
- a plane ticket indicating the full name of tourists (it happens rarely, usually for a group without a full name)
-confirmation of not only the reservation, but also the payment for the room, again for specific tourists by full name (usually numbers for maintenance, but for tourists are distributed locally)
including with t.z. But tourists are much more protected in their rights than TOs. It tries in every possible way to minimize risks and costs and includes fines in the contract.
Failure to provide reliable information entails the replacement or termination of the contract with a full refund.
I will even tell you more, if you just change your mind, you can return almost the entire cost. The TO is obliged to document the actual expenses incurred, namely:
- a plane ticket indicating the full name of tourists (it happens rarely, usually for a group without a full name)
-confirmation of not only the reservation, but also the payment for the room, again for specific tourists by full name (usually numbers for maintenance, but for tourists are distributed locally)
including with t.z. But tourists are much more protected in their rights than TOs. It tries in every possible way to minimize risks and costs and includes fines in the contract.
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answered 11 years ago
If the hotel is confirmed, payment is made and the contract is signed, all operations are performed according to the contract. Rebooking is possible after the cancellation of the tour. Before booking the next tour, carefully read the reviews and descriptions on different sites, and not just look at the pictures in the magazine provided by the travel agency. And remember that HVs are huge hotels and they are not always 5*, Oasis by the way corresponds to 3*.
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1
answered 11 years ago
Trigger1985, this hotel has a sandy entry into the sea. In general, the beach is sandy. There are separate fragments with stones, should they also be indicated in the contract? By the way, I am 99% sure that there is no such condition in the contract as the type of beach. Whether this is right or not is the tenth question, the tourist signed, which means he agrees.
bileg, the law takes precedence over the contract. If the provisions of the contract are contrary to the law, it is the law that is in force, not the contract.
I agree, there is no such dependence that HV1 is 5 *. Rather, on the contrary, it is usually 4 *, as almost all Turkish clubs in Europe are sold. HV-2 is 3*.
bileg, the law takes precedence over the contract. If the provisions of the contract are contrary to the law, it is the law that is in force, not the contract.
I agree, there is no such dependence that HV1 is 5 *. Rather, on the contrary, it is usually 4 *, as almost all Turkish clubs in Europe are sold. HV-2 is 3*.
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2.5
answered 11 years ago
TOs do not always have competent employees and they do not always know exactly about the hotel that they offer you from the catalog. Advice: in order not to spoil your vacation, read about hotels, look at reviews, but not like that, I came to see the picture and bought it. And who will prove that you did not want this hotel? TO can say that what does the contingent of vacationers have to do with it? there are stones at the entrance and there is sand! what is the reason for refusal? Read the reviews and the best vacation is the one you choose yourself.
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2.5
answered 11 years ago