Club Sun Heaven Sea Bird Beach 4*– Reviews

70
Rating 4.510
based on
70 reviews
№272 in the hotel rating Alanya
5.4 Rooms
5.5 Service
4.9 Cleanliness
5.2 Food
4.7 Amenities
The hotel was built in 1993, the last restoration was carried out in 2010. On the territory of the hotel, a small green garden. Cozy and spacious rooms, friendly staff, good animation. Suitable for an economical family vacation.More →
аватар alize5
 •  traveled 6 years ago
Rating 7.0
At the moment I am in the hotel. NORMAL. The clients of the hotel are like in Srvet times on a ticket from the collective farm, there are many children of preschool age. The rooms are small, but with a balcony. The food is good, always full! And we are picky. A huge minus is the cleaning of the room!! ! If he removes the garbage and puts the ox, then it’s already good. … More ▾ At the moment I am in the hotel. NORMAL. The clients of the hotel are like in Srvet times on a ticket from the collective farm, there are many children of preschool age. The rooms are small, but with a balcony. The food is good, always full! And we are picky. A huge minus is the cleaning of the room!! ! If he removes the garbage and puts the ox, then it’s already good. He comes to clean up at 16, now at 15 (they just fell asleep after dinner)....He doesn’t change the towels, they already put it in his hands; he puts water, how much she decides. Attention! We have 3 floors. ONLY FOR CLEANING THE ROOM-FAT MINUS!! !
аватар yrcova
 •  traveled 6 years ago
Rating 6.0
Hi. I would like to share my reviews about the hotels Sea Bird Beach 4 ****. I liked everything very much. Especially the hospitality at the reception. At the reception we were met by a wonderful guy Camille. The guy is very friendly. Helped us check into our room and sorted out a few issues. The restaurant cooks very tasty cooks. … More ▾ Hi. I would like to share my reviews about the hotels Sea Bird Beach 4 ****. I liked everything very much. Especially the hospitality at the reception. At the reception we were met by a wonderful guy Camille. The guy is very friendly. Helped us check into our room and sorted out a few issues. The restaurant cooks very tasty cooks. . . Thanks to them for the delicious treats. Thanks to the girls from the neighboring hotel for the children's animation. . . The kids really enjoyed it. . . Also a big thank you to Rosa. . . (LOBBY BAR) For the ice cream. 2 adults and 2 children little space. . . The rest we really liked. Thank you very much....
аватар bunge73
 •  traveled 7 years ago
Rating 7.0
I chose the hotel based on reviews, photos and money. I liked everything - no screaming children, no queue for food. Few people at the pool. Room cleaning. Pleasant bonuses from a neighboring hotel. Animation, sports ground and bar with food on the beach. Friendly staff. Everything you need is in the room. Put water in the refrigerator. … More ▾ I chose the hotel based on reviews, photos and money. I liked everything - no screaming children, no queue for food. Few people at the pool. Room cleaning. Pleasant bonuses from a neighboring hotel. Animation, sports ground and bar with food on the beach. Friendly staff. Everything you need is in the room. Put water in the refrigerator. In the evening animation for children and adults in a nearby hotel, you can use the bar. Before buying a tour, read where you are going so that there are no misunderstandings: if you bought a Sea Bird, then they will bring you there, and be indignant why this is not a Family & Spa. The difference in price is significant. If you wish, you can buy a Family & Spa bracelet for $ 15 a day and be there from morning to evening (only spend the night at home),
аватар svetanta1
 •  traveled 7 years ago
Rating 1.0
I am writing a review with one purpose - sorry for those who chose it. We got there by mistake - travel agents sell it (at least to us) as a spa family. And people after reading good reviews go. But this is a SEPARATE hotel, they have different areas, restaurants, pools. The hotel itself does not look like any 4 stars, maximum 2. … More ▾ I am writing a review with one purpose - sorry for those who chose it. We got there by mistake - travel agents sell it (at least to us) as a spa family. And people after reading good reviews go. But this is a SEPARATE hotel, they have different areas, restaurants, pools. The hotel itself does not look like any 4 stars, maximum 2. Old rooms, upon arrival we had a puddle in the middle of the room from the bathroom, the toilet did not work (there were interruptions in water, ) very dark and moldy bathrooms. Just Horror! The administration pretends that this is normal, they fixed the air conditioner, but the shower still leaked! Passage to Family along the highway, to the sea, across the road. There is no Wi-Fi - only in ONE place in Family. The staff tries hard, especially in the restaurant, but everything else! Do not compare accommodation in Family (we had friends). I do not recommend.
аватар hordin.l
 •  traveled 7 years ago
Rating 7.0
We wanted something in between, the price was right here and the reviews were not bad. The hotel is good. We were immediately greeted at the reception and taken to our room. Well, rooms, such, there is a place to sleep and wash too, well, thank God. They cooked deliciously, they were not hungry, every day there were watermelons, sweet, mmmm. … More ▾ We wanted something in between, the price was right here and the reviews were not bad. The hotel is good. We were immediately greeted at the reception and taken to our room. Well, rooms, such, there is a place to sleep and wash too, well, thank God. They cooked deliciously, they were not hungry, every day there were watermelons, sweet, mmmm. That's for the staff, all well done, but here's the maid, they didn't clean until they told the reception. The sea, this is a fairy tale, warm, ooh, I read a lot that the sunset is terrible, what can I say, the toenails suffered a little, but if it weren’t for the waves, then everything is super, on the last day, the waves were moderate, then we went in calmly, but considering caress the sea, then let it be there, took on slippers and went swimming) There weren’t enough sunbeds, it’s sad ((but nothing, we waited a bit and voila, but the truth was the sun rose very high, well, how can anyone, I can’t be in the sun for a long time, then I’m in the sea, in the shower (there is on the beach), and it’s okay, two hours passed) well, I’ll say this, if you expect something ah, then I’m sorry, what kind of money is this and the hotel. I knew what I was going for, and everything is OK , if you are looking for a negative, then you will find it 5 *. I liked everything, the staff is great, that's just a nuance to cleaning. And so!! !
аватар sofi_kiwi
 •  traveled 7 years ago
Rating 9.0
We went in the last week of August, there were almost no children or young people. The staff is very friendly and kind! Rooms are good for showering and sleeping. Cleaning was done by the staff, no complaints. The grounds and pool are small but well maintained. Animation really was not, but we did not go for it. … More ▾ We went in the last week of August, there were almost no children or young people. The staff is very friendly and kind! Rooms are good for showering and sleeping. Cleaning was done by the staff, no complaints. The grounds and pool are small but well maintained. Animation really was not, but we did not go for it. The beach is dirty, of course, it is better to enter the sea in shoes. The location of the hotel is also good, in a 15-minute walk the city center began, there were various hookahs and cafes, as well as the city beach Cleopatra, with an excellent sandy bottom. The food in the hotel is quite edible. Sometimes we didn't make it in time for breakfast and the baker made mini pizzas in the lobby before lunch. Delicious!! ! There was also a hammam at the hotel. I strongly advise you to go on arrival, cleanse and prepare the skin for a beautiful tan. I liked the hotel in general! Suitable for young people at 100%!
аватар b1n1fay
 •  traveled 7 years ago
Rating 3.0
We chose the hotel, as we were planning a budget vacation, but as it turned out, we didn’t save money, but the hotel was on us. The room was never properly cleaned, although once the maid came in. Bed linen was not changed. Toilet paper, soap, shampoo begged for themselves at the reception. Dirt everywhere. … More ▾ We chose the hotel, as we were planning a budget vacation, but as it turned out, we didn’t save money, but the hotel was on us.
The room was never properly cleaned, although once the maid came in. Bed linen was not changed. Toilet paper, soap, shampoo begged for themselves at the reception. Dirt everywhere. Tables in their canteen are not cleaned. They asked at least to change the napkin, as there is no tablecloth, and the tables are sticky. The staff, including the waiters, generally walked around the hotel in casual clothes. The food is delicious, but the variety is far from even a triple. The staff is rude at every turn. Swimming pool. In principle, nothing bad can be said: the slide worked when needed, there were enough sunbeds and umbrellas. Animation is missing. There is one animator who constantly invites vacationers to Alanya and other places for paid night parties. Beach. Everywhere is rubbish. The entrance to the sea is terrible. You can get hurt. The beach bar is only open between meals. The bartender is resting separately on a sunbed. Therefore, in fact, the principle of self-service is here. The underground passage was being repaired all the time of our stay, there was no lighting, there were blockages of construction debris everywhere. The only entertainment in the evenings was shopping. True, you will have to overcome a distance of 2-3 km to the center of the village. The area is unkempt. Vegetation minimum.
Hamam on site is recommended to everyone. This is the only thing, besides the sea itself, that brightens up the pastime in this hotel. Also, one of the advantages is a side view of the sea (room 414), we were not poisoned and we did not catch any infection.
аватар vika_potoschkay
 •  traveled 7 years ago
Rating 4.0
First time vacationing in Turkey. The ticket was taken at the peak of the season. When we came to the travel agency, we were told that the hotel has 4 stars and this is not even bad. Bought a ticket. At home, we found that on other sites the hotel has 3 stars. We flew with regular airlines - Russia Airlines - no complaints. … More ▾ First time vacationing in Turkey. The ticket was taken at the peak of the season. When we came to the travel agency, we were told that the hotel has 4 stars and this is not even bad. Bought a ticket. At home, we found that on other sites the hotel has 3 stars.
We flew with regular airlines - Russia Airlines - no complaints. They flew and arrived on time.
We arrived at the hotel at 2 am. Immediately began to provide numbers. We were first placed on the 5th floor. The room had tiles on the floor and 2 single beds, rested with my husband. Immediately there was a question about one double bed. The staff, represented by the administrator, does not speak and understand Russian well. They offered us to move the beds for one night, tomorrow we will give another room. Having moved the beds on the floor, they found dirt, hair, clouds of dust. The room didn't seem to be cleaned. The husband immediately went to solve this issue. Having given a couple of dollars to the hand of the administrator, the number was immediately changed. Moved to the 3rd floor. There is already linoleum on the floor and cleaner, but also 2 beds. The bathroom is also not clean. You can't walk without slippers. In the morning they met the maid, she doesn’t speak Russian at all, they gave her a dollar and asked her to clean up, she cleaned up. The watering can was broken in the shower, water was pouring everywhere, but not on you. We turned to the administrator for help, they replaced it on the 2nd attempt. The furniture in the room is old but not broken, working refrigerator and air conditioning, there was a balcony overlooking the sea.
Nutrition. I won’t say that it’s bad, but they didn’t show off either. They gave semi-finished products, there was chicken from meat every day. Salads and lots of vegetables and herbs. The dining room is not very clean, but the guys tried very hard, for which special thanks to them. They didn't leave hungry.
The sea was across the road. You can go either through the ground or through the underground passage. The underpass was being renovated, but it was possible to walk there. The beach is dirty, you can't reach the sea without slippers. If you arrive earlier, you can take a sunbed under a canopy. The beach had its own small bar and drinks. In the course of the sea PLATES! It was terrible. First time in my life I've encountered this. Great chance of breaking or injuring your leg. I swam in special slippers. All 6 days the sea was dirty.
The area is very very small. There is a pool and a slide. The pool is not big, but there was enough space for everyone, you could always find a free sunbed. The slide worked regularly. Depth 160 and on a small piece 120. The water is clean and smells a bit of bleach, but one day the husband took out a fragment from the bottom, almost injuring his leg.
Our conclusion: the price corresponds to the quality. The rating of the hotel is 2.8, but not 3.
аватар poda.93
 •  traveled 7 years ago
Rating 4.0
Chose this hotel on a last minute trip. Traveled abroad for the first time. The 4 star hotel does not pull in any way. The beach is very dirty (I live in Ukraine, and I thought that the beach in Kyrylivka was dirty, but I was wrong). The entrance to the sea and the bottom consists of sharp stones, not very convenient. … More ▾ Chose this hotel on a last minute trip. Traveled abroad for the first time. The 4 star hotel does not pull in any way. The beach is very dirty (I live in Ukraine, and I thought that the beach in Kyrylivka was dirty, but I was wrong). The entrance to the sea and the bottom consists of sharp stones, not very convenient. The bar on the beach rarely worked, and the bar itself is dirty. The food is not very tasty, but you can choose something good, there were watermelons, tasteless apricots, green apples and once green ones, oak plums, tasty bread, dirty tables, internet only in the lobby. For a week of rest, the cleaning lady came 2 times and then only to remove the garbage, the towels were not changed at all, shampoo and soap were given out only on the day of arrival and that's it. Towels for the pool and the beach are issued at the reception, but they are quickly sorted out. Animation was almost non-existent, the animator Nurik all the time invited vacationers to paid discos in Alanya, the cost of discos was $10 and $20. Was in the club "Marina" and "Latina" the price of cocktails from $ 10. The pool is normal, but small, there is a shallow one for children. The room has air conditioning. Almost all the staff speaks Russian. In general, I don’t want to go back there. And I do not recommend choosing it for recreation.
аватар Mebel-1865
 •  traveled 8 years ago
Rating 6.0
The hotel is well located, close to the sea through the passage. For lunch and dinner, the chef cooks delicious food, A beautiful Turkish girl cleans the rooms and changes the beds and brings the cleanest towels! Everything else could be better. The most important and best thing there is HAMAM. Not even the Hammam itself, but a very high-quality and professional MASSAGE that is done there. … More ▾ The hotel is well located, close to the sea through the passage. For lunch and dinner, the chef cooks delicious food, A beautiful Turkish girl cleans the rooms and changes the beds and brings the cleanest towels! Everything else could be better. The most important and best thing there is HAMAM. Not even the Hammam itself, but a very high-quality and professional MASSAGE that is done there. I advise you to choose the hotel for all those who want to treat their back, legs and arms with a massage! Girls will be delighted with algae face masks! Valentina, Kharkiv.
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avatar Turisttka
what is the price?
11 years ago  •  no subscribers no answers
avatar Turisttka
Is there an organized excursion to Cyprus by ferry from Alanya? If yes, how much does it cost?
11 years ago  •  1 subscriber 1 answer
avatar 1234564
Hello. I am traveling with a child 1 year and 10 months. I need something to entertain him. loves slides, but not water and swings. Is there such happiness on the territory. thanks
12 years ago  •  6 subscribers 6 answers
avatar bininel
I read a lot about the hotel in the reviews. I made an application at the company for one hotel. And when I came to receive documents, they gave me to another hotel. They said that when booking the hotel was at a stop. And they gave this hotel. I only found out when I received the documents. I'm shocked. In the reviews they write that when you check in, there are always no freedoms. rooms and for the night they are placed with someone, or in another hotel. Is this true?
12 years ago  •  7 subscribers 13 answers
avatar nezhnaya
And do you need slippers to enter the sea?
14 years ago  •  6 subscribers 15 answers
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Отель построен в 1993 году, последняя реставрация была осуществлена 2010 году. На территории отеля, небольшой зеленый сад. Уютные и просторные номера, дружелюбный персонал, хорошая анимация. Подходит для экономичного семейного отдыха.

Location В 110 км от аэропорта г. Анталия, в 15 км от г. Алания, в 1,5 км от поселка Конаклы.
Description of the beach До пляжа 50 метров. Между отелем и пляжем проходит автомобильная дорога, есть подземный переход. Протяженность пляжа: 80 метров. Пляжные полотенца: платно. Бар на пляже: бесплатно.
  • 1st line
  • private beach
  • sand and pebble beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Круглосуточная стойка регистрации, услуги по глажке одежды (платно), факс/ксерокопирование (платно), Wi-Fi в лобби (бесплатно), 4 бара, 1 основной ресторан, магазины, 1 открытый бассейн 160 м2, у бассейна зонтики, шезлонги, матрасы: бесплатно, полотенца: платно.

  • restaurant
  • cafe/bar
  • open pool
  • parking  FREE 
  • car rental
  • free wi-fi
  • elevator
  • laundry
  • facilities for people with disabilities
  • currency exchange
  • payment by payment cards
  • the hotel doesn't accommodate men without women
For kids Детский клуб (3–12 лет).
  • children's swimming pool
  • playground
  • kids club
  • children's chairs in the restaurant
  • cot  FREE 
Entertainment and sports 1 водная горка для взрослых, дартс бесплатно, аквааэробика бесплатно, волейбол на пляже бесплатно, водные виды спорта платно.
  • water park and slides  FREE 
  • table tennis  FREE 
  • volleyball  FREE 
  • gym  FREE 
  • aerobics  FREE 
  • water activities
  • animation
Description of rooms

В отеле 110 номеров. Состоит из одного 6-ти этажного здания.

In the rooms

В номерах представлено: двуспальная кровать или 2 односпальные + раскладушка или двухъярусная кровать, мини-бар (только вода), ТВ с каналами на русском языке, сплит-кондиционер, набор чай-кофе, телефон, фен, Wi-Fi в номерах нет, ванная комната с душевой кабиной, тапочки, ванные принадлежности, сейф (платно).

  • bath / shower
  • hair dryer
  • safe $
  • air conditioner
  • cable/satellite TV
  • phone
  • balcony/terrace (not in all rooms)
The address Büyükyer mah. Konaklı, Alanya, Turkey
Phones: Tel: +90 242 545 40 13
Fax: +90 242 545 40 14
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчано-галечный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
В отеле есть водные развлечения. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой.