Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
10.0
Cleanliness:
8.0
Food:
10.0
Amenities:
10.0
At the Botanic hotel - Delphin Botanic Platinum in June 2018. We were the third time. We caught each of the stages of development of the hotel. The first time was in 2009, when the hotel was called Delphin Botanic - World of Paradise, (when there were only four slides and a small rectangular pier) the second time in 2013 in Delphin Botanic Beach - when the children's shallow area with three additional slides was completed, additional tents were put up - pavilions and arranged tennis courts (I can confuse the exact names, because I write from memory). On our last visit, a large Platinum building, new pools and new three higher slides were already built.
First and foremost - all three times it is a mega super vacation for the whole family. I do not like to write reviews, but due to the lack of fresh reviews on this hotel, I will write in more detail about our stay there, about the changes, about the features, about the huge pluses and minor minuses (the review is purely subjective, please do not comment, because everyone of us, my perception of events, I share my personal feelings, without pretensions)
So, the first two times we went as a family with children and with friends. We lived in the Rosa building with a sea view without any additional payments. The third time we went with 4 children and three parents, a total of 9 people. They settled us in the Mimosa building in a standard and family room. The room stock of the Mimoza building has been completely renovated, now there are no red and gold classic motifs. The standard room, as before, is designed for 4 people maximum, one double bed, one full single bed, and a couch, which is also a full bed. A family room is a two-room suite that can accommodate up to 6 people. In one room there is a double bed and a couch, in the other there are two single beds and a couch. We were cleaned cleanly, every day, without any complaints. However, for some reason, the parents in the family were cleaned only twice. I can’t say the exact reason, I found out about it already at the check-out. According to the guests, if you complain to the reception, the cleaning situation improves. Personally, I have no questions. They often write that the minibar is not replenished... Honestly, I forgot to pay attention... somehow they did not use it. The room has a free safe. The air conditioner works fine, the only thing is that it turns off when you open the balcony door, and turns on automatically later. Found this out by experience. I can imagine how many complaints the reception receives about “non-working” air conditioners.
Regarding the territory of the hotel - it is common for the inhabitants of the huge Platinum anthill and for the inhabitants of the Botanica buildings. As far as I understand, at the very beginning of the season, when there are still few people, first of all they populate the anthill, then one by one they open the Botanist's buildings. At the time of our arrival, the Park building and the main restaurant in the Park were not working, Rosa, Mimosa were open and began to populate the Orchid, as I saw from the curtains and rug in the Orchid, the number of rooms there was not updated. I can't say enough about Rose. Didn't pay attention. In principle, the most unfortunate rooms are in a large building overlooking the highway (probably not much fun, but I think that the prices for rooms should be different because of this, unlike the Botanica buildings, where the room in any case will go either to the park either by the sea or by the pool)
The territory, as before, blooms and smells, full of exotic plants, full of greenery and freshness. Gardeners separate respect for maintaining such beauty.
The pier is now huge, with branches, with a constantly working bar, with a sufficient number of sunbeds, with fresh water showers right on the pier. The entrance to the sea is large pebbles and stones. Not the most pleasant, so we used the stairs from the pier, there are enough of them.
By the time of our arrival, the pool with dolphin fountains was also opened, which is a relaxation area, and entry with children under 15 years old and loud conversations are prohibited there. This is a very wise decision, where you can be in silence and take a break from both your children and strangers. At the entrance there is a huge poster with an inscription about the relax zone, but at least one Russian-speaking couple with their best children intends to swim in this pool, because they have OLGNCLUSIVE and call the chief!! ! No comment. Sad. As soon as the hotel employees manage to control themselves with such guests...
Pools abound, who do not want to go to the sea. There are enough sun beds everywhere, with the exception of the main large pool, and then, mostly there are towels, and the owners are not visible for two or three hours. The administration has reserved the right to throw off towels from unused sunbeds twice a day at a certain time (otherwise, you can’t manage to occupy sunbeds just in case in this manner), because of this, conflicts sometimes arise between vacationers like: YOUNG CHALAVEK, what... you our things were dropped?? ? finally apupels, etc. depending on the level of culture of the applicants. The young man doesn't know at all. He came, lying free, lay down, and otgreb from cultural guests for nothing. Watching such scenes is not pleasant, I tell you.
The staff is beyond praise. They are just lightning fast. Given the new huge building, unlike the first two visits, there were small queues to the bar for cocktails, but this is about two to four people. There are a lot of people in the dining room. Maneuvering to avoid hitting someone else's plate, or to avoid hitting yours by accident. However, there is enough space for everyone. There are plenty of tables. Even the nine of us always found ourselves a free large table. Food is a masterpiece of culinary art. Truth. Everything is very tasty. With no exceptions. In general, they feed the whole day without interruption. All goodies are scheduled by the hour. They cook cakes with cheese and minced meat, bake waffles, pizza, potatoes with cheese, sour cream, butter. We dined at a beach restaurant, which has no dress code, it's like a diner, but there are first and second courses. For breakfast, freshly squeezed orange juice, as before. And signed ORANGE JUICE?
Different bars have different food menus, one has ice cream all day long for kids. Sometimes there is a queue for five minutes, sometimes it's free. In the evening, the amusement park is open, there is really a queue for the carousel, but you can ride anyway. Our younger ones went every evening. Cotton candy and popcorn for children, minidisco, miniclub. Our children really went there almost on the day of departure, but they were happy as elephants. Good girls-animators work there. I can’t say anything about the animation, we didn’t have time))) However, Nika’s fitness trainer is smart. I went to all her classes, she gave all the best for the guests. For which I thank her very much)))
Once we went to a night disco from 11 to 2. a lot of Russian-speaking tipsy guests there, then ordered some Russian low-grade music, yelled obscenities, in general, we didn’t get high there, but the hall is decorated well, the bar works. The sound you need.
Free hammam and sauna for those who like to take a steam bath. Our children fell in love with the hammam for the opportunity to collect water and water, for them it was an exotic entertainment, so they ran there two or three times a day. Both children and adults rode with pleasure from all the slides. There is no extreme. Kamikaze was closed this year, but maybe right...
In general, there are no complaints about the hotel at all. All the little minuses are related to the behavior of the hotel guests, and this has nothing to do with the choice of the hotel, unfortunately.
It is difficult to visit a la carte restaurants again because of the queue of Russian-speaking guests who occupy the front desk every morning from seven in the morning to nine, and by the time the registration opens at 9 there is already a long queue. But by some miracle we ended up in Turkish and fish restaurants. And I didn’t really want to go to others, because the cuisine in the main restaurant is excellent. And more choices?
There were no bathrobes and slippers in the room, due to frequent thefts, you have to go to the reception and take bathrobes against signature. Because We only slept in the room, we did not take bathrobes. As a gift at the reception, you can ask for a hotel bag, also not every guest is given for some reason)))
In general, I definitely, without a doubt, recommend this hotel as the best. For so many years, not a single gram has lost its position. I think that at the peak of the season it will be crowded near the bars, we need to attract more bartenders, maybe this will be done. In the restaurant, we saw another closed wing, so there will be no problems with tables either. Only the queues for the omelet and the grill will probably increase.
In the evenings, as before, delicious hookahs are free, you just need to register at the reception in the morning. There is table tennis, my elders disappeared there for three hours.
The hotel rule: glass only in bars and restaurants, if to the pools and the beach, then plastic. However, the guests are weird here too, and then their legs are cut on their own broken glass on the tile.
We, four generations - pensioners, middle-aged, teenagers and children of primary school age, were satisfied with everything. Gorgeous vacation. Nice. Delicious. With a pleasant nostalgic aftertaste. Next time only in Botanic!
First and foremost - all three times it is a mega super vacation for the whole family. I do not like to write reviews, but due to the lack of fresh reviews on this hotel, I will write in more detail about our stay there, about the changes, about the features, about the huge pluses and minor minuses (the review is purely subjective, please do not comment, because everyone of us, my perception of events, I share my personal feelings, without pretensions)
So, the first two times we went as a family with children and with friends. We lived in the Rosa building with a sea view without any additional payments. The third time we went with 4 children and three parents, a total of 9 people. They settled us in the Mimosa building in a standard and family room. The room stock of the Mimoza building has been completely renovated, now there are no red and gold classic motifs. The standard room, as before, is designed for 4 people maximum, one double bed, one full single bed, and a couch, which is also a full bed. A family room is a two-room suite that can accommodate up to 6 people. In one room there is a double bed and a couch, in the other there are two single beds and a couch. We were cleaned cleanly, every day, without any complaints. However, for some reason, the parents in the family were cleaned only twice. I can’t say the exact reason, I found out about it already at the check-out. According to the guests, if you complain to the reception, the cleaning situation improves. Personally, I have no questions. They often write that the minibar is not replenished... Honestly, I forgot to pay attention... somehow they did not use it. The room has a free safe. The air conditioner works fine, the only thing is that it turns off when you open the balcony door, and turns on automatically later. Found this out by experience. I can imagine how many complaints the reception receives about “non-working” air conditioners.
Regarding the territory of the hotel - it is common for the inhabitants of the huge Platinum anthill and for the inhabitants of the Botanica buildings. As far as I understand, at the very beginning of the season, when there are still few people, first of all they populate the anthill, then one by one they open the Botanist's buildings. At the time of our arrival, the Park building and the main restaurant in the Park were not working, Rosa, Mimosa were open and began to populate the Orchid, as I saw from the curtains and rug in the Orchid, the number of rooms there was not updated. I can't say enough about Rose. Didn't pay attention. In principle, the most unfortunate rooms are in a large building overlooking the highway (probably not much fun, but I think that the prices for rooms should be different because of this, unlike the Botanica buildings, where the room in any case will go either to the park either by the sea or by the pool)
The territory, as before, blooms and smells, full of exotic plants, full of greenery and freshness. Gardeners separate respect for maintaining such beauty.
The pier is now huge, with branches, with a constantly working bar, with a sufficient number of sunbeds, with fresh water showers right on the pier. The entrance to the sea is large pebbles and stones. Not the most pleasant, so we used the stairs from the pier, there are enough of them.
By the time of our arrival, the pool with dolphin fountains was also opened, which is a relaxation area, and entry with children under 15 years old and loud conversations are prohibited there. This is a very wise decision, where you can be in silence and take a break from both your children and strangers. At the entrance there is a huge poster with an inscription about the relax zone, but at least one Russian-speaking couple with their best children intends to swim in this pool, because they have OLGNCLUSIVE and call the chief!! ! No comment. Sad. As soon as the hotel employees manage to control themselves with such guests...
Pools abound, who do not want to go to the sea. There are enough sun beds everywhere, with the exception of the main large pool, and then, mostly there are towels, and the owners are not visible for two or three hours. The administration has reserved the right to throw off towels from unused sunbeds twice a day at a certain time (otherwise, you can’t manage to occupy sunbeds just in case in this manner), because of this, conflicts sometimes arise between vacationers like: YOUNG CHALAVEK, what... you our things were dropped?? ? finally apupels, etc. depending on the level of culture of the applicants. The young man doesn't know at all. He came, lying free, lay down, and otgreb from cultural guests for nothing. Watching such scenes is not pleasant, I tell you.
The staff is beyond praise. They are just lightning fast. Given the new huge building, unlike the first two visits, there were small queues to the bar for cocktails, but this is about two to four people. There are a lot of people in the dining room. Maneuvering to avoid hitting someone else's plate, or to avoid hitting yours by accident. However, there is enough space for everyone. There are plenty of tables. Even the nine of us always found ourselves a free large table. Food is a masterpiece of culinary art. Truth. Everything is very tasty. With no exceptions. In general, they feed the whole day without interruption. All goodies are scheduled by the hour. They cook cakes with cheese and minced meat, bake waffles, pizza, potatoes with cheese, sour cream, butter. We dined at a beach restaurant, which has no dress code, it's like a diner, but there are first and second courses. For breakfast, freshly squeezed orange juice, as before. And signed ORANGE JUICE?
Different bars have different food menus, one has ice cream all day long for kids. Sometimes there is a queue for five minutes, sometimes it's free. In the evening, the amusement park is open, there is really a queue for the carousel, but you can ride anyway. Our younger ones went every evening. Cotton candy and popcorn for children, minidisco, miniclub. Our children really went there almost on the day of departure, but they were happy as elephants. Good girls-animators work there. I can’t say anything about the animation, we didn’t have time))) However, Nika’s fitness trainer is smart. I went to all her classes, she gave all the best for the guests. For which I thank her very much)))
Once we went to a night disco from 11 to 2. a lot of Russian-speaking tipsy guests there, then ordered some Russian low-grade music, yelled obscenities, in general, we didn’t get high there, but the hall is decorated well, the bar works. The sound you need.
Free hammam and sauna for those who like to take a steam bath. Our children fell in love with the hammam for the opportunity to collect water and water, for them it was an exotic entertainment, so they ran there two or three times a day. Both children and adults rode with pleasure from all the slides. There is no extreme. Kamikaze was closed this year, but maybe right...
In general, there are no complaints about the hotel at all. All the little minuses are related to the behavior of the hotel guests, and this has nothing to do with the choice of the hotel, unfortunately.
It is difficult to visit a la carte restaurants again because of the queue of Russian-speaking guests who occupy the front desk every morning from seven in the morning to nine, and by the time the registration opens at 9 there is already a long queue. But by some miracle we ended up in Turkish and fish restaurants. And I didn’t really want to go to others, because the cuisine in the main restaurant is excellent. And more choices?
There were no bathrobes and slippers in the room, due to frequent thefts, you have to go to the reception and take bathrobes against signature. Because We only slept in the room, we did not take bathrobes. As a gift at the reception, you can ask for a hotel bag, also not every guest is given for some reason)))
In general, I definitely, without a doubt, recommend this hotel as the best. For so many years, not a single gram has lost its position. I think that at the peak of the season it will be crowded near the bars, we need to attract more bartenders, maybe this will be done. In the restaurant, we saw another closed wing, so there will be no problems with tables either. Only the queues for the omelet and the grill will probably increase.
In the evenings, as before, delicious hookahs are free, you just need to register at the reception in the morning. There is table tennis, my elders disappeared there for three hours.
The hotel rule: glass only in bars and restaurants, if to the pools and the beach, then plastic. However, the guests are weird here too, and then their legs are cut on their own broken glass on the tile.
We, four generations - pensioners, middle-aged, teenagers and children of primary school age, were satisfied with everything. Gorgeous vacation. Nice. Delicious. With a pleasant nostalgic aftertaste. Next time only in Botanic!
Translated automatically from Russian. View original
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