Question about hotel Vikingen Infinity Resort & Spa 5*
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Will the hotel open by September
We bought tickets in September to the vikingen infinity resort hotel, who knows the exact information about the hotels?? Will the hotel open on time???
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Answers • 7
I will tell you as an experienced tourist, deceived already this season - NOBODY will tell you from TA or TO! Only your brother, the tourist! Which will come with a suitcase to a construction site and tell about it in the internet!!!
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answered 12 years ago
I rested in Long Beach in May, the neighboring Infinity Hotel - construction is in full swing, there is still a box, the staff of our hotel said that it will work next season. I don't want to disappoint you, but even if it opens by September, it will still be a collapse.
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answered 12 years ago
So this season we "hit" 2 hotels that were supposed to open in Alanya and Side! Another May 15th! One is still under construction, and the second has just opened! But there you can relax with big misunderstandings! In the unopened hotel, Tez continues to sell tours with might and main! My advice - do not believe TA, urgently change the hotel and rest in peace! I was so worried about these experiments that I would NEVER go to a new hotel again!!!
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answered 12 years ago
If a situation arises that you know for sure that the hotel will not be completed on time, there are two ways out: 1) write an application to the travel agency for a refund, 2) pay extra and change the hotel. If the travel agency says that the money cannot be returned, it's all a lie. After consulting with the consumer protection society and with lawyers, having filed a travel agency in court, you will win 100%. Such situations have already been dealt with hundreds of times in court. If interested, I can give detailed instructions, a tourist, having paid money, should rest calmly, and not according to the well-known phrase: money today, chairs tomorrow evening.
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answered 12 years ago
Dear tourists, be careful when choosing a hotel, due to the incompetence of Pegas Omsk employees, whose duties include informing tourists about the state of the hotel, which was not done, we bought a ticket to Vikingen Infinity in Alanya in May, after looking at the photo, and having received an official response from the Vikingen chain of hotels, the hotel will not be available for the August 2012 season. Having taken money from TA, there was no limit to the rudeness of a woman over 35. Dear TA employees, treat your customers politely with phrases like: God forbid we have such tourists, and the humiliation in the form of the fact that we wanted to somehow pile up on you (losing illegally $ 30 per person) is very humiliating. You are incompetent in your work, your direct duty is to provide full information to the tourist about the hotel, and not to sell, just to sell. And for the future, tourists are like word of mouth - we will not recommend you.
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answered 12 years ago
