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Turkey. Alanya. Near the bazaar, the bus station went to the store House of Leather. Gave a pledge
Gave a pledge of $ 200, changed their minds to buy. Conflict with the manager, the deposit was not given. Our actions.
Translated automatically from Russian. View original
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Answers • 38
the first thing to do is contact your guide, who is from a travel agency. not the fact that he will resolve the situation, but there were times when the guide helped.
The next step, if the problem is not solved, is to threaten to leave negative reviews all over the Russian-speaking Internet. It works well if at the same time you take several photos of these comrades with your phone / camera. If that doesn't work, threaten the police. Of course, you can apply there, but it is unlikely that you will be successful.
Yes. I want to warn you that it is necessary to communicate politely, but strictly. Without a mat, screams and tantrums. You have to show that you are determined to win back your money. But don’t even think of touching them with your finger - the problem will not be solved, and you will have new ones.
The next step, if the problem is not solved, is to threaten to leave negative reviews all over the Russian-speaking Internet. It works well if at the same time you take several photos of these comrades with your phone / camera. If that doesn't work, threaten the police. Of course, you can apply there, but it is unlikely that you will be successful.
Yes. I want to warn you that it is necessary to communicate politely, but strictly. Without a mat, screams and tantrums. You have to show that you are determined to win back your money. But don’t even think of touching them with your finger - the problem will not be solved, and you will have new ones.
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5
answered 11 years ago
But generally speaking, in countries like Turkey / Egypt, giving something as a pledge is like saying goodbye to money
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6
answered 11 years ago
if all else fails, try to negotiate again - for example, say that you understand that you must pay some kind of penalty for refusing to deal (no one forced you to agree to such conditions?) and are ready to pay, say, $ 20, provided that they will return 200. Trade up to $50. If this does not help, try contacting the hotel administration (not the guide), maybe they will advise something else.
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answered 11 years ago
Yes, when you go there to figure it out, take more people with you. Well, if 5-7 people come, preferably healthier men. And let the gloomy ones stand nearby while you figure it out. Turks, like all Eastern people, respect strength. Only no assault, save you ... Ask the tourists from the hotel to keep you company.
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answered 11 years ago
Dude, don't make me laugh.
What gloomy men from the hotel? Yes, the neighbors will just laugh, and you will also be known as suckers.
And the Turks will not care about "reviews all over the Russian-speaking Internet" (c). The most neglected and most shabby hotels, littered with negative reviews, are always packed to capacity.
In general, what the hell is a deposit? Few stores with Turkish Adidas? I did not quite understand the train of thought and actions of the HARDWARE.
What gloomy men from the hotel? Yes, the neighbors will just laugh, and you will also be known as suckers.
And the Turks will not care about "reviews all over the Russian-speaking Internet" (c). The most neglected and most shabby hotels, littered with negative reviews, are always packed to capacity.
In general, what the hell is a deposit? Few stores with Turkish Adidas? I did not quite understand the train of thought and actions of the HARDWARE.
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3.5
answered 11 years ago
And the Turks will be right, according to the rules, the deposit is not returned if you refuse to buy, because the deposit says that you will buy the thing. I repeat - "WILL", and you will not think yet! pour tears in a stream, maybe they will take pity!
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7
answered 11 years ago
or as an option to choose a thing for 200. the deposit as Alex wrote to you will not be returned. and whoever you turn to - everyone recognizes the correctness of the store managers
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3
answered 11 years ago
choose some other thing, bargain mercilessly. I agree with the previous speakers - the deposit will not be returned to you.
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1.5
answered 11 years ago
the deposit will not be returned. it's a shame, of course, but you just have to take the thing or choose another thing with this money.
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2
answered 11 years ago
Call the tourist police (NOT the regular one),
describe the situation and find out your rights.
First, tell the store owner that you will call.
In many countries, with conflicts, one phrase that you now call the tourist police is enough to resolve the conflict.
describe the situation and find out your rights.
First, tell the store owner that you will call.
In many countries, with conflicts, one phrase that you now call the tourist police is enough to resolve the conflict.
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2.5
answered 11 years ago
Alex, are you sure that this is the law in Turkey?
$200 is too much to just give away.
Well, okay, some kind of penalty there, 10-20 dollars, you can still understand. Their salaries are not high, the same $20 may well be a salesman's daily salary.
$200 is too much to just give away.
Well, okay, some kind of penalty there, 10-20 dollars, you can still understand. Their salaries are not high, the same $20 may well be a salesman's daily salary.
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1
answered 11 years ago
This is probably with a percentage of sales;
basic - low, that of the seller, that of the waiter in the hotel.
basic - low, that of the seller, that of the waiter in the hotel.
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½
answered 11 years ago
if with interest, then about 3 comes out)
and the waiters, for example, in the hotel where we were receive 600 bucks.
and the waiters, for example, in the hotel where we were receive 600 bucks.
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answered 11 years ago
I was told that at hotels for foreigners, in Turkey, in other countries of this kind, the wages of waiters are underestimated (that is, less than in ordinary ones)
and I am inclined to believe this, the source is reliable. There, underpaid wages are future tips, and that is why they are counting on them.
3 thousand dollars is about 2500 euros, and this is the European salary of some young novice specialist with a university education, net, that is, after taxes.
A seller in Europe receives 1200-1500 euros (net, approximately Pts), this does not require education, and life here is more expensive than in Turkey.
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Returning to the topic of the topic, I would like to know how it all ended.
If the topikstarter donated 200 dollars to someone and it is not clear for what, then this is very strange to me personally ... How can you treat money so frivolously and without respect, cat. you earn. No, well, if mom and dad gave it, then it’s okay, you can understand if a person doesn’t appreciate it, but if their own ...
and I am inclined to believe this, the source is reliable. There, underpaid wages are future tips, and that is why they are counting on them.
3 thousand dollars is about 2500 euros, and this is the European salary of some young novice specialist with a university education, net, that is, after taxes.
A seller in Europe receives 1200-1500 euros (net, approximately Pts), this does not require education, and life here is more expensive than in Turkey.
---
Returning to the topic of the topic, I would like to know how it all ended.
If the topikstarter donated 200 dollars to someone and it is not clear for what, then this is very strange to me personally ... How can you treat money so frivolously and without respect, cat. you earn. No, well, if mom and dad gave it, then it’s okay, you can understand if a person doesn’t appreciate it, but if their own ...
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1.5
answered 11 years ago
And another strange reaction of compatriots - like it's his own fault.
Well, yes, the guy did something wrong, he was confused, they talked, he had little experience, he gave money for a fool and he didn’t understand why and for what. There were professional breeders with a lot of experience, apparently.
But legally, if not "theft", then "fraud", or very close to that. a person has not received any goods or services for his money, and he is obliged to return them, because it is not clear what to pay for.
Because both in Europe and in Russia, there are laws that protect the rights of consumers, the purchased item can be returned in tech. 7 days minimum, usually more, and your money will be returned. You do not need to indicate the reason for the return. I think that in Turkey, if there is no such law, then there is no one under which one could take money and provide nothing in return - neither goods nor services - in the end we are talking about an ordinary store, and not about buying real estate or a burning ticket on the plane. That is, the seller does not bear any losses, therefore there is no reason to withhold the deposit.
Well, yes, the guy did something wrong, he was confused, they talked, he had little experience, he gave money for a fool and he didn’t understand why and for what. There were professional breeders with a lot of experience, apparently.
But legally, if not "theft", then "fraud", or very close to that. a person has not received any goods or services for his money, and he is obliged to return them, because it is not clear what to pay for.
Because both in Europe and in Russia, there are laws that protect the rights of consumers, the purchased item can be returned in tech. 7 days minimum, usually more, and your money will be returned. You do not need to indicate the reason for the return. I think that in Turkey, if there is no such law, then there is no one under which one could take money and provide nothing in return - neither goods nor services - in the end we are talking about an ordinary store, and not about buying real estate or a burning ticket on the plane. That is, the seller does not bear any losses, therefore there is no reason to withhold the deposit.
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answered 11 years ago
Here is what the laws of the Russian Federation have about this: Before receiving the result of work or goods, the consumer can at any time refuse to fulfill the contract without giving reasons, and the seller (executor) is obliged to return the entire amount paid, and only the actually incurred expenses associated with with the performance of the contract.
but again - people's vacation is not rubber, and the above must be proved in court. besides, according to the law, when a person leaves a deposit, he must demand not just a receipt, but an act in which it is written that the deposit will be returned to him and all this with passport data, etc. I doubt there is one.
Stella - it would be right to buy a thing, and then bring it the next day. They say it didn’t fit, but remember a bunch of reviews from tourists, where they ordered and bought like that, but they brought it to the hotel and there was no time to change or it was necessary wait, and the return flight was the next day, and so on.
but again - people's vacation is not rubber, and the above must be proved in court. besides, according to the law, when a person leaves a deposit, he must demand not just a receipt, but an act in which it is written that the deposit will be returned to him and all this with passport data, etc. I doubt there is one.
Stella - it would be right to buy a thing, and then bring it the next day. They say it didn’t fit, but remember a bunch of reviews from tourists, where they ordered and bought like that, but they brought it to the hotel and there was no time to change or it was necessary wait, and the return flight was the next day, and so on.
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1.5
answered 11 years ago
In accordance with the Civil Code of the Russian Federation: Differences between a deposit and an advance: 1. An agreement on a deposit must be made in writing, regardless of its amount, if this condition is not observed, and also if there are doubts about the nature of the amount paid, it is considered paid as an advance . 2. The deposit performs a probative function, that is, it is issued as proof of the conclusion of the contract. That is why the issuance and, accordingly, the receipt of a deposit is proof of the conclusion of the contract. Unlike a deposit, the issuance of an advance is not an unconditional proof of the conclusion of an agreement, however, if there is a dispute, it can be assessed as one of the possible evidence of its conclusion. 3. Unlike an advance payment, a deposit performs a security (penalty) function, that is, a deposit is a security for the fulfillment by the parties of the agreed obligation. Thus, the law provides for adverse consequences for the party that has not fulfilled the obligation. In this case, the deposit itself acquires a penal character.. Consequences of non-fulfillment of an obligation secured by a deposit: 1. The deposit shall be returned upon termination of the obligation prior to the commencement of its fulfillment by agreement of the parties, or
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1.5
answered 11 years ago
1. The deposit is returned upon termination of the obligation prior to the commencement of its execution by agreement of the parties or due to the impossibility of its performance caused by circumstances for which none of the parties is responsible; 2. If the party that gave the deposit is responsible for non-performance of the contract, then it remains with the other party; 3. If the party that received the deposit is responsible for non-performance of the contract, it is obliged to pay the other party a double amount of the deposit. Consequences of non-performance of the obligation for which the advance payment was paid: of the agreement, the party that issued the advance has the right to demand its return; 2. The party that issued the advance is not entitled to demand its return only if, by law or under the terms of the contract, the other party retains the right to remuneration, despite the non-performance of the contract.
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1
answered 11 years ago
but again, these are the laws of the Russian Federation. Turkish laws, especially in the tourist market, can be completely different.
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1
answered 11 years ago
I’m actually writing about a deposit, which is interpreted everywhere in the same way so that the buyer, paying it, guarantees the purchase and it is correctly written that if the seller does not provide this purchase, he pays twice. I don’t know what the vehicle was bought, he doesn’t write. But most likely it was all done orally. Now try to prove it, but again we don’t know everything. can she provide justifications for fraud? Actually, the hardest proof is fraud.
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½
answered 11 years ago
I had a similar situation: I paid a deposit for a leather jacket, they should have brought me a size larger. did not arrive within the specified time frame. and tomorrow - the plane. estessno, the owner began to roam about the return of money. I had to quickly pick up another thing, and $ 150 more expensive. the owner tried to get the difference from me - we did not give it, he fainted, but in the end he agreed.
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1
answered 11 years ago
sandra-art, in Turkey, Russian laws most likely =) do not apply
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3.5
answered 11 years ago
sigur62 and all the comrades who once did not resolve issues in the Arab countries. I give advice based on my own experience, not from the ceiling. According to the scheme I described (people came, they promised to leave bad reviews, etc.), I returned the money to FIVE people for the tour (WHICH THEY ALREADY DEVELOPED). On the tour, the bus broke down and instead of 2 hours on the way back, the tourists traveled to the hotel for 6 hours, barely 5 km / h without air conditioning. All tourists received a refund of 70% of the cost of the tour. Trade began with the fact that 80% should be returned. If I had come alone, nothing would have been returned. We came 7 people. Three strong guys, two women and a child
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3.5
answered 11 years ago
Stella73, in countries such as Turkey and Egypt, the concept of fraud is virtually absent. The attitude is - you chatted? so what, you could leave. You agreed, no one took your money by force.
In the Russian Federation, MMM is working with might and main. And no one stole the money. Please - buy a product. Have you refused? refused. So that's great. The terms of the deal were known in advance.
You all downvoted me here, but if you do as I say, the chances of returning the deposit will be 50/50.
In the Russian Federation, MMM is working with might and main. And no one stole the money. Please - buy a product. Have you refused? refused. So that's great. The terms of the deal were known in advance.
You all downvoted me here, but if you do as I say, the chances of returning the deposit will be 50/50.
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4.5
answered 11 years ago
Alex, what you are saying about the deposit is incomprehensible to me in principle, since if you can return any purchase without indicating a reason, then the deposit should be paid all the more. This is all over the civilized world, and Turkey should strive to go there.
The law was created to protect the consumer from "impulse purchases", that is, to have time to calmly think about whether you need this thing or not.
it remains to find out the Turkish laws on this matter, which is what the topikstarter should do.
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I thought that the man paid, because it said "we". Probably a married couple.
I also don’t understand how you can take and donate $ 200 like that. I think that if you connect the tourist police, they will help, but if not, then this is chaos.
I hope the topikstarter has time for this.
And so the divorce of clean water, according to a well-established scheme, is professional. And I don’t think that the pledge was given consciously and deliberately, it is quite possible that NLP and all sorts of psychological tricks were used; in which I am sure that with some German this number would not have passed, the police, the gendarmerie, the national guard, the embassy would have been raised to their feet; however, they would simply not dare to do something like this with a German, knowing their character.
The law was created to protect the consumer from "impulse purchases", that is, to have time to calmly think about whether you need this thing or not.
it remains to find out the Turkish laws on this matter, which is what the topikstarter should do.
---
I thought that the man paid, because it said "we". Probably a married couple.
I also don’t understand how you can take and donate $ 200 like that. I think that if you connect the tourist police, they will help, but if not, then this is chaos.
I hope the topikstarter has time for this.
And so the divorce of clean water, according to a well-established scheme, is professional. And I don’t think that the pledge was given consciously and deliberately, it is quite possible that NLP and all sorts of psychological tricks were used; in which I am sure that with some German this number would not have passed, the police, the gendarmerie, the national guard, the embassy would have been raised to their feet; however, they would simply not dare to do something like this with a German, knowing their character.
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½
answered 11 years ago
People, what are you doing. Today I wanted to buy, but tomorrow I changed my mind. Is that worth $200?
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answered 11 years ago
Of course, I don’t know how it works in Turkey, I was in Turkey only once. But here I was 10 times in Egypt. There, if you transferred the money to the seller - just forget about them.
As for the deposit, its meaning lies precisely in the fact that you are essentially reserving a thing. A deposit is, in a sense, an option. You acquire the right to purchase this thing for a certain time and pay for it. If you purchase, then the value of the deposit will be taken into account, if you do not purchase and refuse to make a deal, no one returns anything. Precisely according to this scheme, in particular, used cars are sold.
As for the deposit, its meaning lies precisely in the fact that you are essentially reserving a thing. A deposit is, in a sense, an option. You acquire the right to purchase this thing for a certain time and pay for it. If you purchase, then the value of the deposit will be taken into account, if you do not purchase and refuse to make a deal, no one returns anything. Precisely according to this scheme, in particular, used cars are sold.
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4.5
answered 11 years ago
Stella, yes. Not understanding the legal implications of the deposit, and in a sense, its legality - it cost $ 200. I really hope I won't offend you with words about frivolity. However, if the tourist refused to pay the $200 deposit, or at least offered the seller to reduce the deposit to $50. This would be a more thoughtful decision. But I agree with those who said above that salespeople have a special sales technique. It's true. And it is very difficult not to succumb to their persuasions))) I know for myself))). But I learned to say NO in 10 times in Egypt.
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5
answered 11 years ago
Stella, Turkey has been striving for Europe for more than a decade, but you need to be able to bargain in Arab, generally Eastern, countries. If you don’t know how, go along with the person who was engaged in this trade. they didn’t send money and goods, I can say that in the resort areas of Turkey prices are very high and you need to haggle up to half price, but that’s not about that. You probably didn’t have to buy something from your hands even in Europe, you can’t even give money in advance, yet there is nothing in the hands.
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2
answered 11 years ago
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