Question about hotel Utopia World 5*

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Coral Travel
Good afternoon. Has anyone traveled to Utopia from Coral Travel? Are their guides in the hotel, do they help in resolving issues?
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9 subscribers  • asked 2011-07-1913 years ago
Answers  •  12
аватар dorfa63
Not
аватар kse9491
We drove from Coral Travel. And what questions need to be addressed? We didn’t have any questions. The guide is at the hotel at a certain time, he can always be found at the same place, he will tell you where. Be prepared for the fact that on the first day he will collect you and load you excursions, will try to impose as much as possible, because the guides have a percentage of this. But there were no significant questions, the hotel is beautiful, we didn’t even think about the guide until departure.
аватар Kassy_
I went this year from Coral, no one imposes excursions, they just tell where everything is. There are two guides, but during the rest you will not need them. If you have any questions, please contact the guest relay desk, it is right opposite the main reception, a Russian girl Marina sits there, she will always help, we contacted her a couple of times, she always helped.
аватар Dynos
In this hotel in 2010 we had a guide Zaur, you can’t pull out a word, a very bad guide, but the guest relation girl is really normal, if you take excursions, be sure to ask the time on the road to the point, they usually lie, they say 40 minutes but really an hour -one and a half, or even two, as we had, betray Zaur that he is muda ......!
аватар Murka36
I completely agree with Dynos, this goat Zaur is just a scoundrel. He imposes excursions, lies about their quality (90% of excursions are a real waste of time !!) When I got sick and could not go on two excursions, he returned the money with great difficulty, and that is far from EVERYTHING. In addition, you always have to look for it, since it is never in place.
аватар Murka36
Kassy, ​​you just got lucky or got a normal guide. For our entire vacation in Utopia last fall, there was only one bad moment, this sly *** guide Zaur. Everything else was just fine.
аватар Murka36
The worst thing is that when he IMPONSES these excursions, he does not say about the travel time to places of interest. For example, they can drive all night, and then right from the bus (without food and rest or a shower) you have to go to see everything, which is simply impossible for the elderly and small children, since the night was on wheels. As a result, half of the people were left sleeping on the bus in a crooked state.
Why did they take you all night? This is a different story. Since Utopia is practically the last hotel on the coast, people from it are loaded onto the bus FIRST. And then all night they collect people from other hotels along the way. I advise you to think carefully before agreeing to excursions from Zaur !!
аватар nyrwana
We rested from Coral, from 15 to 28 June.
The guides at the hotel are amazing! Previously, we rested with Tez Tour, Pegasus, and Coral's guides are the best !!! There were 2 girls: Lena and her assistant. Very popular, they explained everything competently, they didn’t sell anything to anyone. Our questions were answered adequately.
аватар Kassy_
I'm not saying that the guides are good, I said that during the rest they will not be needed. The guides were two girls, it was simply impossible to find them, they sat in the lobby all the time and smoked, I had to go around the entire lobby bar on the balcony to find them. But they didn’t really impose excursions, she just showed with pictures where what, who needed what, he chose that ...
аватар Stura
We went from Coral, the guide was a girl, no complaints.
аватар seljanina92
went the second year from Corel. There were problems with the settlement and the guide from the Korel tried to solve them. but she was actually sent to recepin. And she said she couldn't do anything. But the guides of the annex helped us just like that, although they are not obliged. We stayed at the hotel all day until 22:00.
аватар tanya-tor
we went from Coral, there are no complaints, the hotel guide spoke about the rules of conduct in the hotel and in the city, told about the excursions, everything was wonderfully organized, for which special thanks))
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