Question about hotel Utopia World 5*

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Accommodation
They write a lot about the hotel, but it's still not clear how they check into rooms without a certain type? The price for standard rooms is different, and why it is not clear. Recently, they began to write a lot that Russian tourists will be settled in this hotel according to the residual principle - what was left after the Germans, moreover, in rooms without balconies and an additional door. How to protect yourself from such a settlement and whether the advance purchase of the tour affects this. Who cares about this tour operator or will you have to go to the hotel yourself? I would like to celebrate my wife's anniversary (60 years old) in a normal environment (finances allow only a standard room), and not be overshadowed by these problems. Vyacheslav
Translated automatically from Russian. View original
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5 subscribers  • asked 2011-01-2914 years ago
Answers  •  7
аватар abysfinks
Advance purchase of the tour does not affect the check-in to the room. And representatives of the tour operator will not deal with your resettlement. You can put pressure on the tour operator when booking a room that you need a room with such and such a view, at such and such a level. In this case, all your wishes must be reflected in the booking confirmation. Everything else upon arrival. The size of the baksheesh (bribe) matters only if the required numbers are available. In the high season, there may simply not be free good rooms.
аватар itoriya
I answer you, drjylh (Vyacheslav), from the point of view of a tourist, since our family went to this hotel for 3 years in a row. Regarding the fact that rooms are given to Russian tourists on a residual basis, this is not true, since the hotel is aimed specifically at Russian-speaking tourists in this hotel from the beginning of the opening of 85-90%. Therefore, almost all the staff speaks Russian, the animation is also in Russian, all the animators are either from Russia or from Ukraine. You have the opportunity to double insure with resettlement, well, firstly, you can really give a clear request to the operator in which room you want to live, I mean the floor, the view from the balcony, the bed, etc., they are obliged to provide this to you, we this is exactly what they did last year and without problems, even though it was the peak of the season, they got their number, secondly, give money at the reception, we did this too, only in the first year of opening, so we were taken to all the rooms until we chose.
Well, I still don’t know or good advice, but I just say from my own experience that we always flew from Anex Tour, since they are the main representative of this hotel directly, their flag hangs at the entrance to the hotel and they mainly brought tourists there.
Have a nice holiday.
аватар ninulavbg
Vyacheslav, we were in this hotel once last year. Due to the fault of the travel agency, the order was incorrectly placed, so instead of a room in the main building, we got a room in the villa. Having paid extra for a room in the main building (and they are just more expensive than in villas) for 10 dollars per day, we safely settled where we wanted. You are advised to settle at your age in the main building, because the hotel is located on a mountain, the villas are located in tiers down from the main building, which houses restaurants and everything else.
аватар nataha33
We also paid for a room in the main building at the travel agency, it cost us $ 100 more. At the reception, I put $ 20 in my passport and asked for a room with a balcony, because. there really are some rooms without a balcony, but they are much larger in size. But since my husband and I smoke, the balcony was important. In short, we were given a good room without any problems.
аватар Krowka86
As practice shows, if your travel agency has acquaintances in this hotel, they will simply reserve it for you (this was the case with us), or you simply put a maximum of $ 50 in your passport and everything will be fine!
But... You really should live in the main building...
аватар irena71
And in the bungalows all rooms have balconies! But what difference does it make whether there is a balcony or not, you only sleep and change clothes in the room! We went with my parents 62-68 years old, they slowly walked up the stairs three times a day to a restaurant, and there is only one road to the sea for everyone.
аватар drjylh
$50 is too much, we gave 20 and got a nice room on the 3rd floor of the hotel with a view of the sea and the amphitheater, with a balcony. Although the ticket was taken for 14 nights, for a ticket about 64 thousand rubles. paid.
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