nightmare in tulip

Written: 16 july 2008
Travel time: 17 — 24 july 2008
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Our holiday was organized by the travel company Update and Tour. Tez Tour operator.
A hotel called TULIP and on all sites passing under the symbol of four stars absolutely does not correspond to these stars; we were convinced of this by our own experience during the period from 5 to 15 July 2008.
Upon arrival at the hotel at 11 pm, the administration refused to feed us the so-called Evening Soup, because they do not do this, although it is indicated (from 23.00 to 23.30). Only after the scandal did they bother to feed.
But that was just the beginning. . . The rooms represent more or less the level of three stars. TV, beds, air conditioning and everything else, but the shower is leaking, the toilet roars like a locomotive whistle, there is water in the refrigerator and ants... yes, yes, ordinary ants like that. Cleaning for 10 days was made four times and after repeated reminders.

The dining room and the bar are a separate story: they once heard about tablecloths and wiping tables, but they successfully forgot - they wiped the tables every 3-4 hours - they apparently never heard about ashtrays and their change. Only after the story about this amazing procedure did they occasionally do it and at the same time touchingly put a napkin on the bottom of the ashtray. Tables and chairs went to this hotel, I think
-inheritance: they look worn and scratched, some of the chairs are broken (this is in the photographs). The dining room menu is poor and the most disgusting of all that I have ever come across. They gave fish and meat 2 times, on the rest of the days an almost vegetarian meal option with soy meatballs, in the last 5 days, eggs and derivatives from them were decisively deleted from the menu by the hotel chefs, you see, the pestilence mowed down the rows of Turkish laying hens. Salads were sometimes made up of what was not eaten yesterday, and this conclusion was made because everything was desperately filled with vinegar and was stale, although sometimes the chef surprised and gave out very good dishes (the sweet table is very decent and always good melons and watermelons). The coffee machine systematically finished its work during the meal. And after that, either its refueling or its repair began, as a result of which a queue accumulated. And you can write about the queues for a long time, they were always and everywhere: for hot, sweet, fruit, side dishes, soup, bread, salads... Well, the hotel cannot do without it !!!!
From general remarks:
- no Internet cafe,
- no lobby bar
-Elevator breaks down
- the staff has no uniform,
- the hotel manager limited his work to approaching tourists with the question How are you? Everything is fine?? ? and courteous smiles.
Especially about tourists. A huge number of Turks (about 60%), the rest are ours, Germans, several Swedes, Bulgarians, etc.
But the question may arise: is everything really so bad in the hotel ?? ? Not at all, there are people who work very well in these conditions. It is worth noting the work of animators who entertained tourists as best they could. The chef, who, apparently, did everything he could in this situation (from what he had available), and, of course, the bartender, who plowed alone from 10 to 23 without rest. Thanks to these people, the vacation did not become a complete nightmare.

Separately, I want to say about the beach. The road to it is terrible: 200 meters of the road with stones past the garbage dumps; a terrible passage under the ground, and a beach that is just good: everything is clean, tidy, tidy. Sunbeds, awnings, an excellent disco, a bar, stuffed easy chairs, a hookah and everything else. From time to time there was a feeling that the hotel and the beach belong to each other by chance.
Nearby was the Gunesh Hotel, which had three stars, and we could compare ours and theirs... This is the earth and the sky. The work of their staff and ours... I had to go there to an Internet cafe, for a massage, since it is 2 times cheaper there. and seeing everything, ask the question: why did Tulip put 4 stars ?? ? And who from the Tez Tour company confirmed these stars and added the hotel to the list of those with whom the company works (you can also perform a service check)
Still, we couldn't ruin our holiday. The sea, the sun, the air did their job... We rested and returned.
The purpose of writing was to warn people about this hotel. We expressed our subjective opinion (and we were resting three people), and to draw conclusions - to rest there or not - your right. But for all the time we traveled abroad (Turkey, Egypt, Czech Republic, Poland, Germany, Italy, etc. ) - this was the worst hotel.
Translated automatically from Russian. View original