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Please tell me someone ordered delivery of clothes from the Ponto domo store
waiting for the order for a month
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Answers • 96
As a rule, the Turks don’t cheat about deliveries. It’s just that you need to discuss the delivery time in advance, we ordered gold without any problems, they brought it even earlier, having previously phoned and corrected the day. A month is not much, they will bring it!
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1.5
answered 13 years ago
We ordered delivery to Russia (Kirov) in Ponto on May 16, still not. They called Turkey, they said: "Sent, wait ...." already 1.5 months have passed: (((
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answered 13 years ago
I also bought in the Ponto store in Alanya with the delivery of "pancho", in Shebekino I have been waiting for almost two months. I called, they don't give trekking. I don't know what to think anymore. Maybe kidalovo? So you need to fly there for money and do "ADVERTISING". Friends advised me to write a complaint to the Turkish embassy. They say it helps. What to do?
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1.5
answered 13 years ago
If you write a complaint, I'm ready to join. I have been waiting for my order since May 16th. I constantly call the store and hear the same answer: "I sent everything, wait ......" So I've been waiting for 3 months.
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answered 13 years ago
I also bought two sheepskin coats on August 1, still not. I called there and they said that they sent it, wait in mid-September. And he said that the delivery is carried out within three days. ONE SCAM AROUND.
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1.5
answered 13 years ago
I also bought two sheepskin coats on August 1, still not. I called there and they said that they sent it, wait in mid-September. And he said that the delivery is carried out within three days. ONE SCAM AROUND.
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answered 13 years ago
And please tell me the procedure for ordering by mail (how does anyone have it?) - it was like this for me: I didn’t have so much money with me, the Turks offered to leave a deposit of 200 USD. and upon arrival home via western union, send about another 2000 USD and send a pin code via sms, which we have done since March 26, we are waiting for the weather by the sea, winter is just around the corner, there is not much extra money, and every day it covers me more and more that the Turks threw me
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answered 13 years ago
Call them at the store, we have the same situation, only the amount is 1000 USD. They may not have spelled your name and address correctly, such a package is returned to the store. Our skins have already flown twice to Russia and back, until I personally spelled out the address, sent a fax to the store and an SMS to the number of the girl serving us.
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answered 13 years ago
I hope this time I will wait for my raincoat and jacket, the epic will last from May 16th.
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answered 13 years ago
Thank you for the encouragement, but I already called there five times and the Turks never even asked who was calling, as if they recognized me by my voice, they say yes, look at your fur coat already sent in three days, meet me, well, the same crap, I’ll get it phone, I'll wait a couple of weeks, then I'll definitely go to write a complaint to the consulate, I have a sales contract, a receipt for the transfer of money too, I hope to return the money, Thank you for your answer!
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answered 13 years ago
We bought 4 things there, the discounts were huge, the quality is super! The store is very solid, I think there should be no deception!
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answered 13 years ago
I asked them to call a person who understands these matters, i.e. his boss. He called the seller who served me, he rummaged through some documentation and said that my sheepskin coats were sent by Russian mail. And now I'm wondering if I'll have to pay customs clearance???!!! Although this seller said that he did not put any checks there and there was no need to pay anything.
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answered 13 years ago
I’m slowly eating my brain to the Turks, they told me that they sent the parcel on September 10 and gave the postal number, as I understand it, to track the parcels, I entered it on the mail site - there is no information on this number, I’m starting to lean again that they threw me.
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answered 13 years ago
in general, I gnawed the Turkish brain, they sent me an SMS with the departure number, in the end I found out that the fur coat was in Russia and left customs, but it would be walking around St. Petersburg for about a month, because. the index is set just St. Petersburg, and not my home one - so they said at the post office, there is still an option to go to the main post office, maybe they can help there ......
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answered 13 years ago
URA-Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa, today, all the same got their "skins", not passed 5 months !!!! True, it has already started to snow, but the good news is that our friends who bought their things for cash have already carried them around, and only today we again smelled the smell of a new thing ....
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answered 13 years ago
Were the other day in the Leader House store. Service "on the verge of fantasy", I was with a child of 7 years old, they each in turn tried to pinch my daughter on the cheek, almost sent to my indignation. I immediately complained to the manager Vugar (he seems to be from Baku). They came to the store to choose a jacket for my grandmother and a sheepskin coat for my friend, I also looked at new models for myself. I will say. Honestly, the choice is large and everyone will choose something for themselves, but I didn’t manage to say wow and fall in love with a new thing. Our grandmother looks good and they took her a white jacket with a silver fox on the hood, but it looks classy. A friend looked after a sheepskin coat in Ponto, and Leader Chaos assured us with an oath that tomorrow they would bring exactly the horror model and agreed on exactly the price of $ 700, the next evening again the whole camp went to this store to make a purchase, so we were first taken out a leather coat, then the wrong sheepskin coat , soon found one, but not our size, after a long debate they said that they would bring ours and the right size, only for other money 750 dollars. They brought it in 3 hours and again it was not the same - the fur on the hood is not the one that we order. The attitude towards us is disgusting, we don’t like everything, all the staff freak out, they constantly roll their eyes.
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3.5
answered 12 years ago
In general, the hassle lasted an hour, then some new aborigine flew to us, who did not like my worn-out English - he turned out to be the son of the store owner. Vugar tried to make a purchase on the card, but the card turned out to be a pension one and the money was not withdrawn. Then this aborigine grabbed my mom's card and started selling with a wild whistle - the card did not work. They began to accuse us of almost cheating, then I remembered that I had one of the ruble cards with me and decided to help my friend pay, since such miracles, so the owner’s son snatched my card and began to spend and withdraw money like crazy. Everything looked just miserable. My advice is to put these Turks in their place. In my opinion, they have completely overlooked. I have acquaintances in Kemer with the same departments of the skin and the attitude is completely different, towards all buyers.
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2.5
answered 12 years ago
So if these people give you their word and it costs nothing, then how can they keep it .... The prices in this company, and this is Leader House and Ponto, are simply crazy. Grandma's jacket originally cost 4,500 euros, but they gave it away for 450. Humiliation of our compatriots at every step, some kind of sucker
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answered 12 years ago
In September 2011, we rested in Alanya, in the hotel itself there is a Ponto store, from there people are taken to the PONTO Leather and Fur House. So my wife and I went, and Rasim, a store worker, immediately approached us. . . , we wanted to buy a fur coat for our wife, they took us around the store, offered to try on one or the other, and we took a closer look at one Black Glama fur coat (as Rasim told us). Oshin cashew leather, from Canada, specially farmed mink, and so on and so forth. . . We bought this coat. We paid 1000 euros in the store, the other half was sent to the account through the bank, the fur coat arrived about a month later. At the first exit to the street, the fur coat turned out to be cold (Black Glama is the warmest fur), and when walking, the lower hook was constantly unfastened, after the first snow the fur coat "sat down". We went to the master to change the constantly detachable hook, when the master ripped off the lining in front of us. . . it was a horror, the fur coat was sewn from very small and stretched pieces, the fur was dyed, this is Chinese consumer goods at the price of Black Glama. We immediately started calling the indicated numbers in the contract and to Rasim himself, the phones were not answered, only in May we got through to Rasim.
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4.5
answered 12 years ago
At the first conversation, everything seemed to be fine, he said that this problem would be solved, and they would either return the money to us or exchange it, said to call the next day. But when I called the next day, the conversation was completely different, he immediately made it clear that we were wrong and politely told that this was not the way we say that the skins were selected by a special computer, they were translucent with a laser, the specialists sewed and various nonsense that I had to listen when I insisted that he take this very high-quality fur coat back and return either the money or another product, he refused and did not answer the phone anymore. When we started looking on the Internet for what to do, we read the reviews of people who had been in a situation similar to ours and even worse. Unfortunately, the Turks deceive both Russians and Ukrainians and Belarusians. One tip, before buying products in Turkey, read on the Internet, or contact a specialist to know what the product should be, in the store inspect the product in detail and carefully, do not hesitate to let them show you the skins from the inside and even put your own painting ( Turks laugh at this).
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5.5
answered 12 years ago
I left a $300 deposit for a sheepskin coat, now I want to send the rest of the money.
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1.5
answered 12 years ago
I bought a sheepskin coat there the other day. At first I left a deposit of $ 100, then three days later I came for it with a surcharge.
Seller Olga - great help in choosing!
the sheepskin coat is excellent, and a friend took a leather jacket two years ago and still wears it !!!
Seller Olga - great help in choosing!
the sheepskin coat is excellent, and a friend took a leather jacket two years ago and still wears it !!!
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answered 12 years ago
PONTO IS SUCK!!!!!!!!! DO NOT ORDER ANYTHING FROM THEM!!!! WE HAVE BEEN IN A CAR CRASH WITH THEM!!!!!!!!!! THEY DID NOT EVEN HELP US, THERE THE OWNER HAVE ONLY DOLLARS IN THE EYES!! THE PRICES ARE CRAZY AND THE PRODUCT IS FAKE! A WOMAN BUYED A JACKET FROM THEM, AND THEN IN THE HOTEL SAW THAT THERE IS A MARRIAGE, WENT TO THE STORE, AND THERE HE TOLD HER THAT SHE DIDN'T BUY ANYTHING FROM THEM! ANOTHER FUR COAT CLEANED AFTER 2 DAYS!!!
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4.5
answered 12 years ago
zdravstvuyte uvajaemıe posetiteli etogo sayta.u nas net nikakih problem s dostavkoy, prosto inogda bıvayut zaderjki na tomojannıh punktax.esli komu to veshi ne doshli ili ne doydut puskay normalnoy forme napishut na etot sayt svayi dannıyı i ya kak hozyayin etoy firmı dobrosovestno otpravlü etomu klientu dengi im na sçehet.v god kak minimum delaem dostavki na desyatki millionnov dollarov.esli çyito veshi ne doshli ili dohodyat pozdno eto problema v Vasher rossiyskoy tamojne.no budte vse ravno uverenı veshi do vas v lübom sluçaye doydut.S UVAJENTOİYEM PON
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answered 12 years ago
Hello, I bought three excellent jackets, paid extra already from Russia by transfer, sent things immediately but received them after 1 month, so delivery is carried out to Chelyabinsk, this is not the fault of the store. We were served by Liya Suvorova - well done! There is a site "post of Russia" there click "tracking postal items" and you will see all the terms and stages of your parcel. I was also worried, but they didn’t throw it, well done! Good luck to all!
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answered 12 years ago
Good day to everyone, I am an employee of the Skin House - Leder Haus store) I have been delivering to the CIS Russia, Ukraine, Belarus, I have been working for a year and not any! There were no problems with deliveries! As bolshakov3 wrote above, the parcels are traceable via the Internet and. Post offices we do not lose sight of them - each parcel has its own personal code by which you can trace where the parcel is, if there are errors, please look for them in yourself or in the sellers, there is a Russian saying "who did not want to be deceived will not be deceived" so be careful not to trust everyone is stupid... best regards TA D
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answered 12 years ago
I was also promised to send in 3 weeks. 4 months have passed and still no. St. Petersburg.
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answered 12 years ago
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